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Avis des membres sur HÔTEL NELLIGAN
4.4/5
16 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
HÔTEL NELLIGAN
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+1 514 788 2040
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Les meilleurs à Montréal et autour
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Hotel is in a good location but, the hotel itself isn’t that great.
The service was amazing, and I want to especially thank Meriem and Solene for their exceptional service.
Great location, walking distance to a lot of shop, activities, and museums.
This hotel is a great location and the decor is perfect
It’s one the cosiest boutique hotels we have ever visited. Look forward to seeing the results of the renos.
Allan & Carmel
The valet team was efficient and very respectful.
From what I overheard at the front desk, they treat all their customers with the utmost care and truly made our experience at the hotel memorable.
Bonsoir!
The valets were extremely friendly and were the best part of our stay there.
I had booked an evening at Nelligan to cap off our vacation with a relaxing night before our final trek home the next day. As one reviewer had mentioned the sounds of the horse hooves on cobblestone made for a romantic sound- to which I agreed!
Unfortunately, idiot me didn't realize the implications of that statement. You see, they have poor sound insulation. You can hear most conversations from the street and certainly the sloppy revelry of the local bars as they clear out.
Thus we spent the (Monday!) night being woken up by drunk shrieking women stumbling out of the nearby establishments with the final capstone being a delivery or trash truck notifying us of its impending reversal sometime around 4am.
This on top of several service faux pas-
• Being handed mock tails with napkins on top of the glass with our arms visibly loaded with luggage, then left to juggle all of the above (no room walkthrough)
• "We need to leave early tomorrow, is it possible to put in a breakfast order to be delivered to our room?" [Paraphrasing] "No but you can order it yourself at 7 when they open" "...."
• "Where is the services menu?" "On the QR code in your room." "There is no QR code in our room" "oh it's on the website then" "....."
• "you know you have terrible noise problems, we woke up to screaming women outside the hotel all night" "oh. So sorry."
My friends, where are 2 of the 4 stars hiding in this establishment?
To their credit, it is indeed a lovely building with spacious rooms in a beautiful section of Montreal, and it would seem the wine bar across the street is a grand time, but a 4 star establishment this is not.