HÔTEL GOURMETS ITALY * * *
Hôtel étoilé proposant des chambres rénovées avec goût à Chamonix-Mont-Blanc.
Au cœur de Chamonix, le plus beau des séjours se réserve à l'Hôtel Gourmets Italy. Bordé par l'Arve, ouvrant une vue sur le Mont-Blanc depuis quelques balcons, cet hôtel a le souci constant d'offrir à chaque visiteur la meilleure qualité de séjour. Tradition de l'art de recevoir personnalisé – service 24h/24 digne d'un 4-étoiles – et modernité dans des chambres rénovées avec goût. Petit déjeuner de grande qualité. Piscine appréciée en été. Un refuge douillet, un hôtel confortable, le plaisir d'un accueil charmant dans une ambiance familiale.
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Hotel is clean and well appointed for a european 3*. The staff are super friendly and accommodating. The hotel has a dedicated ski room with boot racks, sauna and steam room are very modern (not huge so could get cramped if busy - we never encountered any issues al week)
Breakfast was excellent, high quality buffet which meets/exceeds european expectations. We really enjoyed the lounge with a fireplace and bar to kick up your feet after a large ski day.
Location was also excellent. Walkable to both ski gondolas, and less than 5 min walk to downtown restaurants and bars. 5 min walk to chamonix central bus stop (ski busses to entire valley) and 15 min walk to chamonix sud bus stop (geneva airport shuttle drop off).
So on to our room. We were initially assigned room 101, which had three issues. First was the noise outside. I know the hotel has no control over this but it is something to be aware of. Seems the street is used by many party goers late at night and we were routinely woken up several times a night. Earplugs are a necessity...The second was the view. Again, this is completely out of the control of the hotel, but this side of the hotel has (relatively) poor views of the mountains, and overlooks a construction site across the street. The last issue was a malfunctioning heat radiator which was stuck in full on hot. It took three days to get this resolved.
There is a happy ending. After three nights in room 101 we decided to ask to be moved. The staff were very helpful and found us a different room in the back of the hotel. It was 20€ more per night but it transformed our stay. It was quiet, better appointed, had a balcony and fabulous views of Mont Blanc and Aguille du Midi. It was like we had moved to a different hotel!!
Anyhow, had we been assigned the second room from the beginning, this would have been a slam-dunk 5* review. The 4* review takes into consideration the less than awesome experience in room 101. That said, I still highly recommend this hotel. It can be a warm and inviting home base for a Chamonix adventure.....if you are in the right room!!