Avis HÔTEL CHURCHILL Bayeux

Great rooms and location. Staff very helpful. Breakfast was modest but delicious.

We had a wonderful experience at the Churchill Hotel. Carole at the front desk was so warm and welcoming, and the other employees were very helpful. This was my favorite of our trip to France. I will definitely recommend it to my friends.

We had a truly memorable stay at Churchill hotel in Bayeux. Check in/check out process was very efficient. The hotel is secure and safe, very clean and comfortable. Breakfast was good with a wide variety of options to choose from. We especially want to thank Carole for her outstanding customer service and her exceptional hospitality. She was incredibly welcoming, friendly and helpful throughout our stay making our travel experience very enjoyable. Carole was always able to recommend places with a great attitude. I highly recommend Churchill hotel with it’s perfect blend of historic charm and prime location and atmosphere!!

Great service. Always helpful

Wonderful location, staff, breakfast and room. Very comfortable and clean. Staff was very helpful in recommending restaurants and making reservations and in making us feel at home. We enjoyed having a glass of wine at the end of each day. Highly recommend Hotel Churchill.

A nice central hotel within walking distance of everything. Bed was fine, bathroom was clean and we had a great view of the Cathedral from our window. I think this hotel is real hit or miss with whatever room you get. Ours was quite, the WiFi was strong and we had no issues. I'd stay here again.

Perfect|Arrival. Easy distance from train|Check in. Excellent French or English|Rooms are small and tidy. VERY QUIET ROOM 12|PROPERTY. Safe|Shower devine and hot. Cools slightly in rush hour but still toasty. |Breakfast fresh fruit eggs meat coffee much more. Reasonable price. |Five star restaurants walking distance |Tour pick up in parking lot. |Bayeau tapestry close |Museums close||Check out painless . |Ahhhh yes the wifi. Perfect in lobby and eating area. Use vpn for security. If your worried buy Orange simm card worked very well.||All in all its a place not to miss. Remember its a very proud FRENCH establishment.

Le personnel et les dirigeants très gentil et aimable

Personnel incroyable et des chambres de très hautes qualités

Perfect location in the heart of the city center. The staff is very accommodating. Beautiful facility featuring many photos from WWII.

My wife and I had a wonderful stay in Bayeux in October 2024, but the visit has been somewhat tainted by the lack of communication regarding a refund of 190 Euros for a cancelled Hotel Churchill shuttle trip to Mont Saint-Michel on Sunday 13th of October. ||As we sat in the bus before leaving, the shuttle driver Terry informed the 6 passengers that the Abbey would be closed to visitors on that day, that the trip would be a waste of time and had anyone from the hotel notified us about this. ||The answer was no. The trip was then cancelled. ||I was the only passenger who had paid upfront (11 October), the other 4 passengers had left their credit card details for payment on the day. Clara (staff member) told them that payment wouldn't be deducted from their account and that my fee would be refunded the next day, as she wasn't able to transfer the money on the Sunday. ||It's now 4 months since the staff member gave me their word on behalf of Hotel Churchill that the refund would be transferred to my account on Monday the 14th of October. ||Still nothing has happened!||I have been very patient regarding this. Communication to Hotel Churchill's customers doesn’t appear to be of great importance. I believed the staff member when she said that the matter would be taken care of quickly. ||It's hard to understand the lack of communication. I have sent several emails to the hotel and left 3 telephone messages asking someone to call me. The last email I received from the staff member Clara was on the 4th of December stating that the money transfer would be completed in December 2024 on return of the manager (Jean-Luc), but nothing has happened since Clara's email.||I have received no communication from the hotel since December 4, despite my replies to Hotel Churchill and Clara. ||To be waiting 4 months is a ridiculously long time, particularly when the initial promise to transfer the relatively small amount of 190 Euros was made on Sunday the 13th of October 2024. ||Staff members Clara, Carole and Johnny have always been helpful and courteous, but it seems that the owner or manager of the Hotel Churchill just wants me to go away and forget all about the matter.||What I’m asking for is very simple; the promised refund of 190 Euros transferred to my bank account for a service that was not provided. Money that Hotel Churchill is not entitled to and continues to hold. ||This is as much a matter of principle, as it is of money. It is about ethics, honourable behaviour and reputation. ||Wouldn't maintaining a good reputation, particularly in the hotel business be worth much more than 190 Euros? ||I find it hard to understand why a hotel that relies heavily on customer relationships, particularly with a name like Churchill would behave in such a way. ||It does make me wonder if Hotel Churchill has financial problems, or is going out of business, but surely not over 190 Euros.||I do get the feeling that the staff member Clara feels as bad as my wife and I do over this, but her hands appear to be tied by the manager Jean-Luc.||I've also found it very difficult to find out the name of the hotel's current owner, an almost impossible task.||It's hard to understand why staff never answer the telephone or return calls to the contact numbers left on the Hotel’s message bank as stated. Maybe Australia is too far away.||My wife and I will not let this Hotel Churchill saga reflect badly on our wonderful time in Bayeux, but shouldn’t those who act in unethical and unscrupulous ways be accountable for their actions? |As yet no one has returned my call. ||I live in Australia and am at a loss of what to do, as yet, no one has returned my call. ||The tourism office in Bayeux have been helpful and tried to get to the bottom of the matter, with no luck, but I guess there is nothing they can do. ||Maybe the hotel should change its name to Faulty Towers of Bayeux. ||Is there anyone out there that can help?||Regards |Michael Dale

Hotel très bien placé dans le centre de Bayeux. Accueil, chambre, propreté : parfait. je recommande

This is a nice hotel in downtown Bayeux, in walking distance of many shops and restaurants. I enjoyed my three days stay at this hotel while I visited the Normandy countryside in historical World War II sites. The staff was very friendly and helpful and even made reservations for Me.

This hotel has a great location, but that is its main positive attribute. We spent 3 nights and we had no wifi access in our room the entire time. We complained at the front desk regularly and each time the staff person would react as if it was the first time anyone ever complained about the lack of wifi. Each time we were told that it would be checked immediately, but no service ever occurred. We had a very similar experience with the bathroom heater, but it did start working after a day or two.|Our room had a coffee maker, but we had to ask for coffee each day. The room was clean and fairly large by European standards, but ours fronted on the street and was very noisy at night| As others have noted, there is no lift in the hotel. Our room was on the second floor up a spiral staircase-if you have mobility issues you should not stay here. |On the whole, we thought it could be a nice hotel, but it seems tired and neglected. We would choose other accommodations if we returned to Bayeux.

Our family stayed at the hotel Oct 15-17, 2024. We reserved 6 rooms. The hotel has a undeniable favorable location in town. We were initially meet with a friendly receptionist upon arrival but that's when the pleasantries ended. We arrived early and where unable to check in, no problem we weren't expecting to . The receptionist marked our suitcases with our room numbers in chalk and put our bags in the Bar/Breakfast room. We went out exploring and meet our Overlord Tour for our half day Omaha Beach excursion. At 5:30pm we returned to the hotel and checked in. We were advised of the Breakfast times and the Bar operating hours. My room was on the 2nd floor up a number of stairs. The hotel is very old.... the stairs tilt a bit.||The next morning I got up to go to breakfast left the room and the hallway was pitch black there was no lighting. I started down the stairs, forgetting the tilt, I lost my footing and fell down a flight of stairs. My husband was right behind me. He helps me up ...we get to the bottom of the stairs and he tells the receptionist what just occurred. Her reply " you must turn on the light". No "oh my goodness is she ok?"||I am close to my 60's in age.... I know how to turn on a light. In all my travels I have never had to turn on the interior hallway light of any hotel I have ever stayed at.|If I had been advised to do so upon check in I would have certainly done so. I ended up with a severe sprain, we made the rest of my travels painful.||We encountered several other patrons of the hotel who complained about the lack of lighting.||The hotel could remedy this with motion detection lighting... or even something as simple as a sign at the stairs explaining that the lights must be turned on.||The rooms are decent, the breakfast ok. The hotel rests on its Laurels a bit, and I feel that staff does too. |||Annette

I could not be happier. We were lucky to get a last minutereservation after a different venue canceled at short notice. While the room was a little small (again, this was a "beggars can't be choosers" situation), the bathroom was spacious, modern & scrupulously clean. The hotel is very clean, tidy & well maintained. The location is ideal, in the center of town with shops, restaurants & most destinations within walking distance. Reception is multilingual and extremely helpful. The breakfast is worth the price if you prefer (as we did) a breakfast tjat includes fresh hot scrambled eggs, 2 different kinds of ham, the 3 cheeses of Normandy, & of course the freshest bread (baguettes, croissants,etc), which one expects in France. We were treated like favored guests (everyone was). I actually can't wait to return. 4 nights is not enough!!

The back door has room for cars and buses and the front door is right on the main street of town.
The stairs are uneven and sagging, but they make up for it by having the stairwell poorly lit! The lights should be always on or they should have a motion sensor that turns them on as needed. Guests should not have to search for a light switch. This hotel caters to older veterans as well.

Room 208 to be avoided . Dirty toilet No tea or coffee facility no water no fridge , tiny shower one pillow like a rock one flat!! Hotel in great spot but ‘ parking’ they quote actually is public parking you have to pay for !! Reception rude and dismissive!

Vétuste et très bruyant !

Always a pleasure to visit The Churchill on our Traveling Professor small group tours. Rooms are large, clean, comfortable and quiet. Probably the best located hotel in Bayeux. But the superstars here are the professional and friendly staff. Stay here.

4 stars for a town of medieval buildings but 2 stars by US standards. Great location and well kept, but no elevator. Helpful staff. I would stay here again.

We stayed here six nights. The hotel is perfectly located on the main street through town. The street is closed to traffic, many restaurants, cafes, groceries, and shops. |We arrived and departed from Bayeux by train. We walked the 20 minutes from the train station to the hotel.|The hotel is clean and our room was very comfortable. We chose to eat breakfast there each day, we were more than satisfied with the selection and service.|The staff was extremely friendly and helpful with all our questions and requests.|We did a guided tour three of the six days we were there and the pickup point for the tours was a block from the hotel. |The hotel is part of the old town center, lots of charm. Also, the cathedral is three blocks away, don't miss seeing that. |We loved this charming town and staying at this hotel.

Esperienza pessima! Stanza numero 3: accesso da dietro al bar, in un locale di sgombero con biancheria e mobili, con doppie porte antincendio pesantissime e difficilissime da gestire a ogni entrata e uscita. Dentro abbiamo trovato il bagno sporco e pure con un fazzolettino macchiato di rossetto buttato nel cestino, con asciugacapelli rotto e con rotolo carta igienica alla fine (senza quello di scorta). Stanza al pianterreno sulla strada con finestra non insonorizzata affacciata sulla strada più turistica della cittadina: con chiasso fino a tarda notte, trenino turistico che fischia a ogni passaggio, e raccolta della spazzatura all'alba. Letto con dentro peli di diverse lunghezze e un cuscino puzzolente di sudore della testa stantio. Abbiamo subito chiesto di cambiare stanza, ancora prima di scoprire tutte le magagne, ma ci hanno risposto che l'albergo era pieno. Grazie al cielo siamo rimasti solo una notte. È stata l'unica esperienza alberghiera negativa della Normandia e della Bretagna in un viaggio itinerante di 15 giorni.

Hotel bien situado pero lamentablemente con muy mala experiencia. Hemos reservado dos habitaciones, eran muy pequeñas y con baños diminutos. El armario es tan pequeño que las perchas no se pueden poner de lado. La reserva era para 3 noches. La primera noche a mi hijo le picaron chinches en los pies y le cambiaron de habitación. El segundo día el agua caliente fallaba y por la noche tuvimos que bajar a recepción a quejarnos. El hotel no tiene ascensor, es bastante antiguo y tiene el suelo todo de moqueta hasta la puerta de la calle. La puerta de la habitación se encajaba y había que dar un golpe fuerte para cerrarla, el plato de ducha muy pequeño y la mampara no cerraba bien, el jabón de cortesía estaba aguado y no hacía ni espuma, no había portarrollos para el papel del baño. Cuando nos marchamos y quisimos reclamar no tienen hojas de reclamación (en Francia nos dicen que no son necesarias por ley) y poco menos que nos trataron de mentirosos respecto a nuestras quejas. No volvería a este hotel y no lo recomiendo a nadie.

Hotel bien situado pero lamentablemente con muy mala experiencia. Hemos reservado dos habitaciones, eran muy pequeñas y con baños diminutos. El armario es tan pequeño que las perchas no se pueden poner de lado. La reserva era para 3 noches. La primera noche a mi hijo le picaron chinches en los pies y le cambiaron de habitación. El segundo día el agua caliente fallaba y por la noche tuvimos que bajar a recepción a quejarnos. El hotel no tiene ascensor, es bastante antiguo y tiene el suelo todo de moqueta hasta la puerta de la calle. La puerta de la habitación se encajaba y había que dar un golpe fuerte para cerrarla, el plato de ducha muy pequeño y la mampara no cerraba bien, el jabón de cortesía estaba aguado y no hacía ni espuma, no había portarrollos para el papel del baño. Cuando nos marchamos y quisimos reclamar no tienen hojas de reclamación (en Francia nos dicen que no son necesarias por ley) y poco menos que nos trataron de mentirosos respecto a nuestras quejas. No volvería a este hotel y no lo recomiendo a nadie.

Plutôt décevant. C’est inacceptable d’entendre des ronflements et conversations venant d’une autre chambre.
Literie moyenne, creu au milieu du lit. Et cabine de douche à revoir, joints sales et accroche pommeau cassé..
Petit déjeuner, accueil et emplacements très bons par contre.

L'hôtel était idéalement situé par rapport au point de départ des visites et des restaurants.

J'ai choisi cet hôtel pour son prix et son emplacement, mais j'ai été agréablement surpris par la chambre. Taille décente (normes européennes), le petit déjeuner était formidable et le personnel était de premier ordre. Mathias, le directeur, fait un excellent travail et s'est rendu disponible pour nous aider à réserver un dîner et à comprendre l'application de stationnement utilisée à Bayeux, entre autres choses. Nous avons beaucoup apprécié notre séjour à l'hôtel Churchill !

Je vois que le propriétaire a répondu à mon commentaire avec ses réponses standard coupées et collées qui n'ont aucun poids

Il prétend qu'ils m'ont montré la facture avant qu'elle ne soit payée, ce qui n'est pas vrai, ils ne m'ont jamais montré de facture.

En outre, le système qu'ils utilisent pour vous facturer le petit déjeuner est incliné de sorte qu'ils peuvent facilement vous facturer le petit déjeuner et ne pas vous montrer une facture, puis refuser de vous rembourser

Vérifiez les commentaires, cela arrive souvent

Le système utilisé par l'hôtel est incliné de sorte qu'il est facile de vous facturer le petit déjeuner et de ne pas vous montrer la facture, puis de refuser de vous rembourser
endroit très louche. LE SITE EST TRÈS BIEN ENTRETENU, IL N'Y A PAS DE PROBLÈME DE SÉCURITÉ

Comme beaucoup d'autres commentaires, nous avons fait l'expérience qu'ils vous facturent un petit déjeuner que vous n'avez jamais pris et qu'ils refusent de vous rembourser.
Dans notre cas, le gérant (qui est un menteur) a promis à deux reprises de nous rembourser et ne l'a pas fait. Je ne sais pas comment il peut encore avoir un emploi.
Il y a beaucoup d'autres hôtels dans cette ville qui sont plus agréables et qui n'ont pas ces critiques négatives

L'hôtel vous fait payer le petit-déjeuner même si vous n'avez pas pris de petit-déjeuner, puis il ne vous accorde pas de crédit même s'il reconnaît que vous n'avez pas pris de petit-déjeuner. Je ne recommanderais pas de séjourner ici, ils ne sont pas dignes de confiance