Avis ANANTARA IKO MAURITIUS RESORT & VILLAS Blue Bay

The worst Veg and Jain food you could eat in the world????. I would recommend you to stay somewhere else if you are Jain or Pure Veg.

5 Sterne sind es leider nicht. Ausstattung, Angebot und Service machen solide 4 Sterne. Ein zweiter Pool wird gerade gebaut, das ist auch notwendig, da der jetzige für die Zimmeranzahl einfach zu klein ist. Der Strand und das Meer sind super, allerdings gibt es seitens Hotel dort nur Plastikliegen (keine Schirme, Tischchen oder dergleichen). All Inclusive Package ist super. Auch das Essen egal ob Buffet oder A la Carte lässt keine Wünsche offen (allerdings auf 4*S und nicht 5* Sterne Niveau). Das Personal könnte ein bisschen freundlicher sein. Das Rezeptionsteam ist leider durchwegs unfähig. Dafür sind die Kellner allesamt super nett. Die Zimmer sind super geräumig, aber wenig Stauraum bzw. nicht durchdacht (keine Schubladen, keine Kommoden....). Wir waren fünf Nächte vor Ort und haben uns auf das Hotel eingestellt und eine tolle Zeit hier verbracht. Preis/Leistung passt!

L’hôtel est incroyable, les chambres sont magnifiques, les restaurants très bons et le personnel très gentil.
Merci à Sanjaye pour ces cocktails excellents et sa gentillesse qui nous a beaucoup touché.

Eine stylische kleinere Hotelanlage mit schönen Zimmern, alles sehr sauber und gepflegt.
Sehr freundliches Personal, stets hilfsbereit.
Frühstücksbuffet qualitativ hochwertig. Abendessen hatten wir in den A-la-carte-Restaurants - auch sehr gut!
Absolutes Highlight jedoch ist der Strand! Goldener Sand, glasklares türkisfarbenes Wasser - einer der schönsten Strände, die ich kenne.
Einzige Unannehmlichkeit: Bei der Abreise wurde unser Shuttlebus zum Flughafen am Hotelgate länger aufgehalten und durfte erstmal nicht weiterfahren, weil nicht festzustellen war, ob wir bezahlt hätten??!! Da die Pförtnerin niemanden an der Rezeption erreichen konnte, zeigten wir unsere (Null-)Rechnung, aber ohne Erfolg - vielen Dank für das Vertrauen. Das ist eine Frechheit und ist mir noch nirgends passiert. Schade. Auf den letzten Metern so ein Patzer, daher ein Stern Abzug. Aber das sollte sich regeln lassen.

المنتجع خورافه وخصوصا الشاطئ جميل ونظيف ورمال بيضاء ترد الروح لازم تسبح هناك وتجرب شروق الشمس،
الغرف روعه، الجلسة عالمسبح روعه،
عيبهم الوحيد الاكل اكلهم الصدق ماش وذا شي في كل موريشيوس جلسنا نقضيها بيتزا ????

This hotel has some serious concerns which would need to resolved:

1) The food in the buffet and zafran are not upto the mark. Since last 5 days we’ve been trying to survive but reached our limits. We are eating the same food since last 3 days and if we try to order anything new, tte waiter says it’s finished, like penne pasta, samosa etc

2) The Indian food is very bland and not upto 5 star mark. Plus there are no other varieties.

3) birds everywhere during breakfast and all meals of the day. This is something absurd. Random birds flying in and eating food from buffet and on unattended guests table. Please this is a hotel and not “feeding with nature place.”

4) plus everything else is too far, we can’t go anywhere out except for any excursions . There are no shops/boutiques around in and out of the hotel.

5) there is no Conceirge service to help out about taxi or where to go to eat, shop etc.

6) there are stray cats and dogs. My wife is allergic to cats. Anytime we ask the waiter/staff to atleast take care of it or keep it away, they only smile and don’t do anything about it.

7) The presence of emirates staffs, shows that it’s a very commercial oriented property.

8) life guard not there/ not always there at the pool, and there is sign saying you are at your own risk.

9) for any service, we ask from our room. They take at least 45 mins to 1 hr to come.

10) Live band is not always there. If one has free or leisure day at the hotel, it would be quite boring.

We are surprised that this having 5 star hotel, it’s highly disappointing to not have good decent restaurants and services. Please take this seriously and make necessary changes as soon as possible.

Merci a toute l équipe de cet hotel.
Un vrai service de qualité, une excellence rare de nos jours.
Indiree, Shyama, Cintia sont tres professionnels.
Nous avons passes d excellentes vacances. Je recommande vivement.

Service exceptionnel je recommande absolument.
Un grand merci à Cintia au bar, sa gentillesse et sa prévenance m'ont beaucoup touché.
Merci à Shiama et à Indirene pour leurs services à la clientèle pour leur service d'excellentes.
Nous avons passé deux semaines fabuleuse.
Un grand merci à tous.

Bonjour,

Nous étions un groupe de 8 personnes et nous avons passé un séjour de 3 nuits dans cet hôtel :
- Personnellement la chambre est juste magnifique et très propre
- Le personnel est là pour le moindre de vos envies
- Nos dames ont adoré les massages du spa

J'ai une mention pour Paz et Chris qui se sont démenés pour répondre à nos exigences et au personnel du Kids Club avec qui nos enfants se sont amusés.

J'y retournerai

Merci encore.

Cdt,

La famille SIDAMBAROMPOULLE(Père et fils).

Personnel très gentil mais:
- musique insupportable sur la plage
- musique de mauvais goût et trop forte au bar
- ventilation des chambres extrêmement bruyante même quand la clim est coupée.
- literie inconfortable
- restaurant de qualité moyenne
- temps de service beaucoup trop long dans les restaurants et au bar
- connexion internet très faible
- le mini-bar n'est pas réapprovisionné
Ne vaut pas du tout le prix qui est exorbitant

Sono molto in difficoltà nello scrivere questa recensione per il fatto che ci sono molti aspetti positivi ed altrettanti negativi e per questo motivo lo valuto nella media, premettendo che siamo clienti affezionati alla catena Anantara di cui siamo stati ospiti molte volte in molti paesi del mondo e pertanto abbiamo la possibilità di comparare questa struttura con quelle della stessa proprietà.
Andiamo con ordine : arriviamo dall'aeroporto e non troviamo nessuno ad attenderci e a ritirare i bagagli che vengono scaricati dall'autista e abbandonati all'ingresso, facciamo il check-in e ci avviamo con la receptionist alla nostra camera, scoprendo con piacere un upgrade ad un con accesso diretto alla spiaggia, upgrade gradito, che non ci è stato fatto minimamente notare, sminuendone il valore. Nel frattempo attendiamo la consegna delle valigie, uno dei miei parametri di valutazione è proprio il tempo che intercorre dall'arrivo in camera e la consegna dei bagagli; ebbene dopo due solleciti sono arrivati dopo quasi mezz'ora. 1* negativo
Camera comunque bella e in perfetto ordine, anche se poi nei giorni seguenti il servizio di rigoverno non è mai stato fatto in maniera impeccabile, ogni giorno mancava qualcosa, o gli asciugamani piccoli, o quelli grandi, o lo zucchero o un tappetino, insomma niente di grave ma mai fatta accuratamente. Camera 5*, servizio 2*
Positiva la ristorazione sia al BonManger, che all'Horizon , buona scelta e buona qualità anche nel buffet della colazione. Personale attento e professionale. Così come al bar 5*
Spiaggia ampia anche se sarebbe opportuno avere anche qualche ombrellone a disposizione, comunque bella posizione e molto tranquilla essendo riservata solo agli ospiti dell'hotel.
Veniamo adesso agli aspetti che ci hanno invece lasciati perplessi e riguardano tutti la reception e l'house keeping :
Una sera arriviamo in camera dopo la cena e troviamo il bagno allagato da acqua e schiuma che proveniva dallo scolo di drenaggio del locale WC, situazione non certo piacevole, ho dovuto chiamare 3 volte la reception prima che arrivasse, dopo almeno mezz'ora, qualcuno a pulire ed asciugare il pavimento dai liquidi che avrebbero potuto essere anche di acque sporche, a seguito delle mie chiamate inizialmente erano solo intervenuti sui drenaggi esterni che a loro volta emettevano liquidi. Housekeeping 1*
Arriviamo alla partenza : già dal giorno precedente ho chiesto conferma per l'orario del transfer, ho parlato a più riprese con 4 persone diverse che dopo aver brancolato nel buio alla ricerca della prenotazione e fatto diverse telefonate, alla fine l'ultima interlocutrice mi dà la conferma. Nell'avvicinarsi dell'ora prevista incomincio a chiamare la reception per far ritirare i bagagli, dopo 3 telefonate e 20 minuti d'attesa, non vedendo nessuno, insieme a mia moglie ci trasciniamo le borse verso l'ingresso, convinti di trovare la nostra auto.
Solo quel punto scopriamo, che contrariamente a quanto confermato in mattinata, la vettura sarebbe arrivata solo dopo un'ora, cosa di cui avrebbero dovuto perlomeno avvisarci, per poterci eventualmente organizzare in maniera diversa.
Per fortuna è intervenuto il direttore generale, che avendomi visto piuttosto indispettito, si è offerto di accompagnarci personalmente in aeroporto, cosa che ha fatto e di cui lo ringrazio, come lo ringrazio per aver accolto le mie rimostranze sul servizio. 1* alla reception e 5* al signor Pascal Bertrand .
Concludendo : Location eccellente così come le camere, ristorazione eccellente , reception e servizi generale bocciati totalmente. Peccato !

In short our stay at this hotel was fantastic!!!

The culinary experience was a highlight. The food was not only delicious but also beautifully presented. Each meal felt like a culinary adventure.The flavors and quality of the dishes were outstanding. We especially loved the Indian and the pastry section.

The true marvel, however, was the beach and the mesmerizing color of the ocean and the waves.

The variety of activities was also impressive. (Snorkeling, walks, biking, archery and so much more)

The hotel's location, nestled between the beach and the forest, made it a dream destination for nature enthusiasts like us.

The hotel's setting created the perfect atmosphere for a romantic and rejuvenating escape. The combination of natural beauty, the friendly staff, and the wealth of activities made our stay unforgettable. We're already looking forward to our next visit, as we couldn't have asked for a more perfect getaway.

Thank you the whole Anantara Team!
Special thanks goes to Iqbal, Rosemary, Zakiya, Mr Pascal, Geraldine, Sanjay, Nilanka, chef Vij and my tour guide Anais!

Nowy, komfortowy kompleks hotelowy.
Duży, zadbany ogród nad uroczą zatoką. Dluga,
piaszczysta, czysta plaża.
Bardzo dobre, zróżnicowane śniadania. Restauracja,
gdzie podawane są positki, ma taras z widokiem na
morze
Personel pomocny, sympatyczny:
Pokoje duże, wygodnie i elegancko urządzone.
Bardzo funkcjonalne łazienki- oddzielony zarówno
prysznic jak i toaleta.
Cicho, spokojnie, widok z pokoju na morze lub na
Ogród.
Duży, bezpłatny parking - kluczyki od auta można
zostawić w recepcji i obsługa odstawia auto na
parking.
Na terenie kompleksu dostępne dwie restauracje a'la
carte-jedna hinduska, druga że zdrową żywnością-
konieczna jest rezerwacja stolika dzień wcześniej.
Do 18:30 możliwe jest zamówienie jedzenia w bar,e
przy basenie (później tylko drinki). Jeżeli mamy
opcję BB i nie zdążymy zjesc w barze, nie zamówimy
stolika to zostaje opcja room serwisu (niewiele
droższa niż restauracja) - dostępna całą dobe

Es un hotel genial y está muy nuevo

Een heel erg goed 5 sterren hotel en Spa!
Fantastische behandeling gehad van Krishi, Kamna en Nalinee!

Introduction:
Anantara Iko Mauritius, a haven of serenity nestled on the picturesque shores of Mauritius, offers a truly exceptional getaway. During my recent stay at this resort, I was enchanted by its beauty, impeccable service, and the unforgettable experiences it provided.

Location:
Anantara Iko Mauritius enjoys a privileged location, boasting pristine beaches and breathtaking views of the Indian Ocean. The resort's setting creates a sense of tranquility and seclusion, making it an ideal retreat for those seeking relaxation and natural beauty.

Accommodation:
The accommodation at Anantara Iko Mauritius exceeded all expectations. The rooms and suites were tastefully designed, offering a perfect blend of modern amenities and traditional Mauritian charm. I particularly appreciated the spaciousness, elegant decor, and private balconies with stunning ocean views.

Dining:
The resort's dining options were a culinary delight. From the delectable seafood at the beachfront restaurant to the gourmet international cuisine at the main dining venue, every meal was a gastronomic adventure. The attentive staff and the variety of menus catered to all tastes and dietary preferences.

Activities and Amenities:
Anantara Iko Mauritius leaves no room for boredom. The resort offers an array of activities, from water sports to cultural experiences, ensuring there's something for everyone. The spa, with its range of rejuvenating treatments, was a highlight, and I left feeling refreshed and revitalized.

Service and Staff:
The staff at Anantara Iko Mauritius were the true gem of the resort. Their warmth, professionalism, and attention to detail were exceptional. They went out of their way to ensure every guest felt welcome and pampered.

Conclusion:
Anantara Iko Mauritius is a luxury resort that excels in every aspect. It provides an idyllic setting for a romantic getaway, a family vacation, or a memorable special occasion. My stay was marked by relaxation, exquisite dining, and unforgettable moments. I wholeheartedly recommend this resort to anyone looking for a five-star experience in paradise.

1/ Good resort and great beach in indian ocean, but the service is so slowly , late every time ( taking luggage, pring orders in restaurants, room service )
2/ near to the airport 10 minutes.
3/ they have the best beach in mauritius

Le personnel était très agréable et accueillant. Ils font tout pour que vous soyez confortable. Nous sommes venu manger avec ma copine qui était à Maurice pour les vacances et nous n’avons pas était déçu du service. Mention spéciale à Cintia, serveuse du restaurant Karo Kane.

Nice hôtel

J'ai passé un bon week-end avec la famille, service est top,avec un accueil chaleureux par Christ. Merci au chef Ram et son équipe au Resto Bon manzer. Je recommande vivement cet hôtel .

Excellent Hotel

The best place to be after your long flight to rest and enjoy the amazing beach. The staff was very friendly and able to let us feel at home. The hotel is nothing like a giant resort but more of a calm oasis where to relax.

منتجع مرتب ونظيف شامل كل الفعاليات وكلها مجانيه لكن لازم حجز عند طريقهم جربت من الفعاليات الاسهم والرسم انصح فيها العاملين فيه مرره كويسين ومحترفيين وانفسهم حلوه
الغرف مرتبه وشرحه ومتعاونين غيرو لي الغرفه بسهاله
خدمه الغرف تطول لكن نظيفين
موقعه قريب من المطار ????????
بوفيه الفطور محدود ومتكرر
الشاطئ هادي ونظيف وقريب

We had a very nice holiday at Anantara. The hotel, the rooms and especially all the staff were really great! Special thanks to the kitchen and the bar. Always friendly and the food delicious. A highlight is the boathouse on the beach with all the activities like kayaking and stand up paddling, super nice staff and it's free. It's a shame that we couldn't do this until so late in our vacation because of the weather. We'd love to come back!!!

Nice for vacation

We had a 2 night stay. I'm not impressed for a 5 star hotel and I’ve stayed in many.

Many staff have attitude issues and there is a severe lack of polish in service quality and detail. Definitely not at the standard of a 5*.

Right off the bat, they didn’t help us unload the luggage out of the car and just stared at us as we took out 6 suitcases one by one.

The lady who walked us to our room was so quiet that none of us heard her. We are in our 20s and 30s so we aren’t hard of hearing. She was just quiet and spoke away from us instead of to us. She wasn't rude or anything but it was a sign of things to come.

One staff at concierge/front desk ignored us when we asked a question in the evening. She didn’t even answer and just rolled her eyes at us.

No hellos from staff when you walk past them - a bare minimum at any hotel.

We booked a room for 3 and there were 3 beds… but only 2 towels, 2 sets of slippers, 2 robes, and 2 sets of everything else. We had to ask for extras which is poor in this price range. EVen then they only brought the towels.

The pool is small and has a very limited number of loungers. Big missed opportunity to not have a much bigger pool and closer to the beach. No parasols on the beach.

To eat at the restaurants you need to reserve one day in advance…so expect no food on your arrival day.

Other examples of service failings which show a lack of attention to detail included:
* We asked for a reservation for dinner and said we wanted to eat asian food. The lady made the reservation for 7:30pm for a restaurant (we didn't know the names so she chose). We turned up the next day and it turned out the restaurant only served asian food at lunch - dinner was buffet with no asian food.
* Our in-room TV was damaged and not able to be viewed properly.
* Sound proofing in the rooms is very poor - at 5am every day you hear the birds chirping - it is so loud it is like they are in the room with you. You'll also hear every single plane taking off and every trolley and other person walking past.
* No printed materials in the room such as room service menus, timings of restaurants etc.
* They have a bar in the evening but they serve no light bites, no snacks, nothing. Just drinks.
* The evening before checkout day we asked for late checkout - this was rejected - the 'Do not disturb' sign was on the door and yet they still knocked twice at 9:30am and 9:40am. Checkout was at 12 and they knocked at 9:30...
* We waited 28 minutes for checkout despite only 1 couple being in front of me. They then proceeded to check someone else out who was queueing behind me first, despite knowing I had a taxi booked. They had ONE desk at peak checkout time. This desk was dealing with checkins, checkouts, concierge and more. At checkout they gave a very light apology for the issues we faced but offered no form of guest recovery.

The hotel also has a discriminatory policy in the evenings for all the restaurants. Men cannot wear open shoes but women can….this is pure sexual discrimination in 2023. You cannot wear 200$ Birkenstocks sandals but cheap $20 mismatched shoes are fine. This even applies to the buffet which is far from a fine dining ambiance. I told them my shoes were wet as they’d just been washed and the server just shrugged his shoulders sarcastically and didn’t care. Poor.

On the positive side: food was good overall but very expensive. The facilities are well maintained. Nice location (but windy). We had one amazing member of staff (Elodie) at lunch and breakfast at Horizon. She was the only member of staff who stood out.

It’s just poor for the price you’re paying. Especially discriminating based on gender…that’s unacceptable at any price.

Essentially it is a style over substance resort and the service is lacking. Not deserving of a 5* due to the CONSTANT service failings.

You can see their generic response to this review... showing a lack of care. They asked us to explain the review the evening before we left by confronting one of us and had an opportunity to put it right at check out - did they? Of course not!

L’hôtel est incroyable. Les chambres sont magnifiques.
Le personnel est très gentil, toujours prêt à nous rendre service ????????
Les repas sont très bons et variés.
J’ai aussi testé le spa durant mon séjour et le massage était top.
Je recommande fortement cet hôtel et je remercie tout le personnel pour leur accueil toujours parfait.

Absolutely perfect place to stay with kids especially- the staff went over and beyond to ensure our stay was comfortable, they upgraded our room to an ocean view with a balcony to suit my 1 year old, they ensured all her favourite fruits were handy at the pool for her and remembered her name throughout our entire stay adding that personal touch. Amazing food, beautiful rooms and definitely worth the price. Great kids club by Vedya who embraced our family with open arms. Iqbal gave us a brand new room on checkout day until 5pm as we had a late flight to ensure my baby could sleep for nap which was a godsend! Amazing resort!

Très bel hôtel avec un personnel très sympathique. Faites le en fin de séjour, hôtel isolé, idéal pour se reposer avec une super plage pour prendre le soleil. À 10mn de l'aéroport. Snorkeling à volonté, des fonds marins superbe. Barrière de corail à 200m de la plage.

‏الغرف لم تكون بذاك المستوى المطلوب أن كان في مرتبة السرير
أو الحمام اكرمكم الله
‏إضافة إلى أن الأنوار كانت تطفي باستمرار وبدون أي سبب
‏لكن الشاطئ جميل
والموظفين بشوشين ولطيفين
وكان هناك شيف عربي في المطعم كان محترم و لبق
‏كذلك الشيف في المطعم الآسيوي قامة بتنفيذ طلباتنا بكل رحابة صدر علمن أنها لم تكن في منيو ذاك اليوم