RITZ CARLTON MARINA DEL REY
Hôtel
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+1 310 823 1700
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2024
Recommandé
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2024
Un bel hôtel situé dans ce cadre idyllique de la Marina. On pourrait presque toucher les coques des bateaux de plaisance depuis le bord de la piscine. Le reste de l'hôtel et le service client correspondent aux standards de luxe du groupe Ritz. Les chambres sont un peu petites mais la vue depuis les terrasses individuelle (si vous choisissez les chambres côté Marina) vous enchanteront.
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Avis des membres sur RITZ CARLTON MARINA DEL REY
4.1/5
21 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Amy C
Visité en mars 2024
Although impressive on the outside and upon entering, the rooms are not anything close to luxurious, even on the club level floors. The shower pressure was terribly low and the hot water was inconsistent. The only thing about the room that was very nice was the espresso machine. Housekeeping did a fantastic job each day, check in counter associates were very friendly and quick with service. The outdoor restaurant seating has beautiful views of the marina and the wait staff was always attentive and accommodating. The bar seats are heavy and placed very close together so kind of awkward squeezing into an empty seat but the drinks are well made. Valet was always very quick and thoughtful especially when Ubers came for pick up they would check the name and open the doors. That was greatly appreciated.
Helm Mastery
Visité en mars 2024
Has a great reputation for a reason
Tristan Helm
Visité en mars 2024
Definitely lives up to the name
Danielle Sneed
Visité en mars 2024
Had such a wonderful Birthday at the Ritz Carlton Marina Del Rey!!! The staff was so friendly really made my Birthday special, definitely will be back
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RITZ CARLTON MARINA DEL REY compte 21 avis avec une note moyenne de 4.1. Vous pouvez consulter les avis de RITZ CARLTON MARINA DEL REY en cliquant sur ce lien ou partager votre avis sur RITZ CARLTON MARINA DEL REY en cliquant ici
RITZ CARLTON MARINA DEL REY se situe au 4375 Admiralty Way , Los Angeles
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My recent stay at the Ritz Carlton Marina del Rey left much to be desired. While the property itself was satisfactory, boasting all the amenities one would expect from a luxury hotel, the service fell egregiously short of the renowned Ritz Carlton standards.
In particular, one individual named Jesus stood out for all the wrong reasons. His lack of professionalism and disregard for customer service etiquette was astonishing and deeply disappointing. It's disheartening to encounter such a stark departure from the high standards typically associated with the Ritz Carlton brand.
Despite the comfortable accommodations and picturesque surroundings, the overall experience was marred by this significant flaw in service. It is my hope that the management addresses these issues promptly to uphold the reputation of the Ritz Carlton brand and ensure that future guests do not encounter similar disappointments.