HEY ICELAND

Having never been to Iceland before, we wanted complete information about accommodation with private bath, exciting sights and relatively new car. This was exactly what HEY Iceland offered. Also we wanted to be free and independent from other travellers. We were most satisfied with the competent and swift service before and during our 13 Day tour. And yes, the price was high but well worth it!

We had rented bikes for a group of 13 to tour Heimaey Island. An unexpected May squall had us disembarking from the ferry in rain, 40 degree temps, and 35 mph winds- not your ideal biking conditions! Hey Iceland had our back, though! They had booked a three hour bus tour of the island for us, instead, for the same price as our original bike rental. We got to see everything that we had wanted to see (including Puffins) and did not have a wasted trip to the Westman Islands. Thanks Hey Iceland!

We did a self drive tour through Hey Iceland in April and it was Great! The car was waiting for us at the airport, and we were off in minutes! They gave a us a tablet with our itinerary on it, which also worked as a hotspot so we didn't have to use our cell phones at all. Just make sure you keep it charged up at night, because it doesn't charge well from the car USB.

The itinerary was brisk so we had almost no wasted time (though we skipped a few thigs for the occasional rest). we saw almost everything we wanted to except the northern lights, but you can't control that. They chose our accommodations and they were for the most part great. Love that there is breakfast included because food is a big expense there, and the breakfasts were varied and delicious. I would recommend this agency to anyone.

I used Hey Iceland for a last minute 4 day trip (booked 1 week before arrival). I was so happy with how easy it was as I didn't have time to research anything. The car and hotels that were booked for us were great, I would've picked the same hotels out.
The tablet is where they lost a star - In theory its great, super easy to use with lots of activities and sites booked, however, for us the tablet only half worked, it stopped reading out exits when navigating on day 2, and we never figured out why. Additionally, a road was closed because of flash flooding and we were unable to cross, the GPS kept rerouting us through that road which was super frustrating, so map was not up to date, as there was notices for several days already that the road was closed. Furthermore, there's a lot of details they could add for each stop; such as entrance fees, parking, accessibility (walking distances, stairs), facilities on site (bathroom, restaurants), we showed up at a lot of sites totally clueless. And for my tour there was several area I found on google maps that I wish were included on the tablet! My tablet tour went right past blue lagoon without mention!
When I emailed about a payment issue, I received a prompt response that same day.
Additionally, this was probably my fault, but the rental car was a manual car, so I would recommend looking closely when booking to ensure you can drive the car you're given. I didn't have to swap cars, not sure how difficult that would be.
Overall, I really enjoyed the experience, and sites I was introduced to, and I have recommended Hey Iceland to several people already, and will continue doing so.

this is the perfect way to travel! Hey Iceland helped us plan a 5 night stay in February in this beautiful country. They made our reservations, suggested things to see and do along the way and provided a tablet that gave us a step by step itinerary every day. We were able to move at our own pace and avoid all the commotion of the tour buses. Their customer service is excellent. We heard back from them quickly with each and every question. They even notified us of a pending strike in the country that could have impacted our stay - it did not. But having that information was invaluable.
I only wish that every country had it's own Hey Iceland! It is the best way to travel!