Avis THE ATHENAEUM HOTEL & RESIDENCES : découvrez les avis internautes sur ce lieu

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Avis des membres sur THE ATHENAEUM HOTEL & RESIDENCES

4.3/5

18 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

Trier par :

Thomas A.

Visité en avril 2024

Liebes Athenaeum Team,
wir wollten uns auf diesem Weg nochmals von Herzen bei euch bedanken! Ein Hotel das wir als Zuhause empfanden durch den wunderbaren und unfassbaren guten Service des gesamten Teams inklusive der fantastischen Leiterin Cathrine ein unvergesslicher Aufenthalt wurde. Wenn wir wieder in‘s schöne London kommen dann definitiv in euer Haus.
P.S. Noah wird euch vermissen und natürlich die tollen Pflanzen und Steine :-).
Ganz liebe Grüße
Eure Familie Aramis

Nnenna A.

Visité en avril 2024

Went for Afternoon Tea and had a lovely time. Such nice setting and I wish I could
afford to stay there! ???? would definitely go back.

Marissa m.

Visité en avril 2024

Had a wonderful time at Athenaeum hotel. We were assisted from the start to end with such great hospitality. The room was amazing and clean with surprises; heart balloons, slice of cake, anniversary greeting card, and mini teddy bear that I get to keep. Food was good and I really enjoyed the desserts and presentation. We haven’t tried the spa but we overall enjoyed our stay and would love to come back again.

Jonathan H.

Visité en mars 2024

I highly recommend The Athenaeum. It was the perfect place for my family to stay in London. Centrally located, so really easy to get anywhere. The residences feel like you have your own apartment with your own entrance, full one bedroom with bunk beds for the kids, a living room, dining area, and small kitchen (our unit had a small washer/dryer). It was so nice to be able to come back from our days of exploring to relax in all that space! Daniel out front was super welcoming and helped us many a time find our way to food and transport. There’s an amazing Tapas place right around the corner (La Pirata). Tons of great cafes and restaurants nearby in the Mayfair area. Lots to walk to and get lost in. Hyde Park is right there. Had an amazing brunch at Queens of Mayfair. Fantastic experience all around.

Jack D.

Visité en mars 2024

Upon checkout, they included in a bill a customary "tip" for the staff. They print it out automatically and ask you whether you wish to pay it. We refused so they re-printed the standard bill.
It's already an annoying practice that belongs to some cheap restaurants or Starbucks.
First time we ever saw such a dodgy practice in a hotel, and extremely surprising to see it for a hotel of this standard.

Stephanie S.

Visité en mars 2024

Had a lovely time at the spa, which is small but comfortable. We were a group of three and could use each facility together without issue. Massage from Elona was really good, and the treatment rooms were lovely.

Improvements can be made you the tidiness of the spa itself (a lot of leftover towels from guests who’d already left) and cleanliness of the changing rooms (hair on floor/in shower, dirt on floor).

Enes G.

Visité en mars 2024

Great hotel, excellent service decent price.

Kelly M.

Visité en mars 2024

Fabulous Spa trip, the service was great and the extra touches with glass of bubbles and cake was wonderful.

Mudassir C.

Visité en mars 2024

Good room very nice room m

Doug N.

Visité en mars 2024

Afternoon Tea. Very good room with glass/chrome style. Lovely service - nothing was any trouble. Good afternoon tea with sandwiches, scones, cakes. Large range of teas, & coffees. We had some fizz as an extra. Towards the end of afternoon, there was an offer of extra scones & sandwiches at no charge. Of course, it's expensive - but recommended for a special treat.

Yas C.

Visité en mars 2024

Huge 1BR suite sizes , perfect design, perfect location, perfect service
Highly highly recommended
Love this hotel

Wali

Visité en mars 2024

Very nice hotel. The lobby is cozy

kath r.

Visité en mars 2024

Most amazing experience. Had afternoon cream tea, warm scones delicious ???? beautiful restaurant, efficient and friendly staff, couldn't do enough for us, thankyou. Then went into sauna, jacuzzi, and steam room. From there the most amazing back neck and shoulder massage, then facial by Kelly. Hubby had back neck and shoulder massage and leg massage which could have been refused, however was allowed as he was having problems, thankyou , Dzeirana much appreciated, he feels much better. The most relaxing afternoon and to put the icing on the cake, excuse the pun but we went into the bar for a drink. Was asked why we were down and said it is both our 70th birthdays within the next month. While sat there the host and bar man turned up with a cake each for us. What an amazing suprise, thankyou you finished our day in the best way possible. Those 7000 steps were totally worth it and we will return when here again.

Randeep

Visité en février 2024

I was invited to dinner here and the food was amazing. The service was really good and I would happily come back again. Excellent location with a tune station just across the road.

Sulaiman

Visité en février 2024

Service is outstanding!! Highly recommended and good location!

Estaire A.

Visité en février 2024

We haven't even eaten here yet but just want to give 5 stars for the incredible customer service we received from Sharon, the director of operations. Despite a mix-up regarding our booking. Sharon swiftly and efficiently resolved the matter for which we are incredibly grateful.

Aniq R.

Visité en février 2024

Avoid this place. My wife and daughter got food poisoning eating in the restaurant. The service here is horrible. The food quality standards are abhorrent.

The room also had an ultrasonic pulse when we initially came which came on every 5 seconds.

Toni P.

Visité en février 2024

Excellent location, friendly staff, decent small spa. Excellent pillows. Received upgraded room with Green Park view. The steam room was excellent, the sauna was a bit sad and needs a refitting. All in all good value for central London.