MERCURE STRASBOURG CENTRE * * * *
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Hôtel de standing calme en plein centre-ville près de la gare, moderne et confortable, avec terrasse au septième étage
Cet hôtel Mercure de Strasbourg, situé en plein centre-ville, à deux pas de tous les centres d'intérêt, de la gare et du réseau autoroutier, est un établissement de standing sans grand charme mais moderne et confortable. Il se trouve dans une rue très calme, éloignée de la foule. Le personnel est efficace et très agréable.
Le plus : sa salle (et terrasse) de petit déjeuner, installée au septième étage, offrant une très belle vue imprenable sur la cathédrale et la ville.
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Avis des membres sur MERCURE STRASBOURG CENTRE
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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The front desk and breakfast staff were genuinely friendly and welcoming, which I truly appreciated. Unfortunately, that’s where the positives end.
The hotel’s infrastructure is severely outdated and, frankly, unacceptably dirty. The carpets throughout the hotel are heavily stained and give off a constant impression of grime — I felt uneasy walking barefoot on them. The room itself lacked basic cleanliness: the towels were of poor quality, the walls near the air conditioning unit were visibly dirty, and the bed appeared poorly made. I honestly suspect that housekeeping didn’t clean my room at all during the day.
Though the bed was advertised as a double, it was actually two single beds pushed together — and they weren’t even secured. During the night, the beds shifted apart, creating a gap in the middle that made it uncomfortable and even dangerous.
At breakfast, I noticed small insects crawling on the floor of the dining area — a very concerning sign of poor hygiene. To make matters worse, one of the chairs I sat on broke under me, losing a leg entirely. The lobby also had a very unpleasant odor, but what stood out the most was the pervasive dirt: stained carpets and discolored floors everywhere.
This hotel is in serious need of renovation and a complete overhaul of its cleaning standards. Until that happens, I cannot recommend it.