LE CIARUS

Wir waren mit einer Gruppe Schülerinnen im Ciarus. Insgesamt haben wir uns sehr wohl gefühlt, das Haus ist sauber, hell und freundlich. Die Lage ist durch die Nähe zum Bahnhof und zur Altstadt wirklich toll. Bei den Mahlzeiten dürfen die Gäste leider nicht selbst die Portionsgröße wählen, das hätten sich unsere Schülerinnen sehr gewünscht.

Nous avons passé un séjour formidable avec notre classe.
Accueil du personnel très sympathique et à l'écoute. Des chambres spacieuses et très propres.
Une restauration execllente et en quantité pour les ados.
Excellent panier pique-nique.
Réactivité et disponbilité de tout le personnel. Merci beaucoup.

Good hostel, the beds are very comfy and they have everything for you. They will even change towels for you daily.

So geht Hotellerie für alle! Ein sehr überzeugendes und engagiertes Ho(s)telprojekt der reformierten Kirchen in Strasbourg mit einer langen Geschichte für den sozialen Zusammenhalt. Sehr faire Preise, Sauberkeit in den Zimmern und in den einladenden Räumlichkeiten ist top, überaus freundliche und aufmerksame Mitarbeitende und ein feines Frühstück mit vielen frischen Zutaten. Gerne wieder. Chapeau!

Report on My Stay at the Ciarus Hostel in Strasbourg||I recently stayed at the Ciarus Hostel in Strasbourg during a school trip. It’s clear that the facility is designed to accommodate school groups: there are several lounge areas, a canteen, an outdoor courtyard, and two vending machines with snacks and drinks—perfect for enjoying a break while chatting with friends.||We had dinner at the hostel on two occasions, and I was fully satisfied with the meals. You could choose either a starter or a dessert, along with one of the main course options. The portions were more than generous, so I never felt the need to ask for seconds—though I believe that wouldn’t have been a problem. As for drinks, there were several water stations where we could fill up our carafes with still water.||One small note about breakfast: it might not meet the expectations of those who prefer savory foods or don’t typically eat fruit in the morning. There was a wide selection of fruit, endless plain yogurt, pancakes that could use some improvement, orange juice, the usual sausages found in most hotel breakfasts, and, of course, scrambled eggs. However, for those like me who really enjoy scrambled eggs, the quality might be a bit disappointing. Aside from that, everything else was more than acceptable.||We were shown several recreational areas, including rooms equipped with pianos. Unfortunately, during our stay, some of these rooms were closed due to renovation work.||After 10:00 p.m., a curfew is enforced, and complete silence is required. In our case, since we were accompanied by teachers, we were only allowed to leave our rooms if one of them was present. At night, a patrol is carried out by a night security team. Unfortunately, I had a very unpleasant experience with this team that I feel deserves to be mentioned.||On our last night, my classmates and I were chatting late with our teacher. Although it was well past 10:00 p.m., no one said anything since we were with him. When I returned to my room and was about to enter, I heard a knock at the door. Upon opening it, I found a member of the night patrol who asked if I had been running in the hallway. Caught off guard, I answered in English that I hadn’t. The man looked at me suspiciously, began speaking to me in an overly familiar tone—which I had not invited—and started raising his voice, saying he had seen me running in the hallway and then entering my room. He then told me I had to pay a fine.||The fine for disturbing the peace at night was €100—a completely disproportionate amount, especially for a youth hostel. I looked at him and firmly repeated that I hadn’t done anything. Still, he continued making accusations in an increasingly aggressive tone. Since I’m not used to these types of confrontations, the situation caused me to have a panic attack, to the point that I couldn’t even speak.||Eventually, my teacher intervened, and after discussing what had happened, everyone agreed that I had done nothing wrong. Still, the night patrol insisted I had broken the rules and deserved the fine. To prove it, they showed us the security camera footage. We watched a full minute of footage in which I did not appear at all, while other people could clearly be seen—some behaving appropriately, others not. Once it was confirmed that I was completely innocent, I was allowed to return to my room.||Conclusion||Overall, the Ciarus Hostel in Strasbourg proved to be a well-equipped facility, ideal for hosting school groups thanks to its shared spaces, generous meals, and solid organization. However, the unpleasant incident involving the night patrol significantly impacted my personal experience. Being wrongly accused, confronted with disrespectful behavior, and exposed to an unnecessary emotional burden overshadowed the otherwise positive aspects of the trip. I believe that a hospitality establishment—especially one aimed at young people—should handle delicate situations with professionalism, calm, and fairness, so that every guest feels safe, respected, and properly welcomed.