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FEDERAL CITY INN & SUITES * *

Hôtel €€
2.8/5
17 avis

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Carte de l'emplacement de l'établissement
740, Hebert Street, La Nouvelle-Orléans, États-Unis
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+1 504 366 7408
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2024
Recommandé
2024

Situé dans le complexe de développement Federal City, le Federal City Inn & Suites est un hôtel moderne et peu élevé à Gretna, à seulement 2 miles du quartier animé d'Alger Point et à 4 miles du Lakewood Golf Club. Les chambres sobres et colorées offrent un accès Wi-Fi gratuit, une télévision à écran plat, un lecteur DVD, une kitchenette et une table pour les repas. Certaines chambres comprennent également un canapé-lit. Le parking et l'accès aux ordinateurs de la réception sont gratuits, et une laverie est disponible sur place. L'hôtel propose également des services tels que le Wi-Fi gratuit, un parking gratuit, l'accès handicapés, la climatisation, l'acceptation des animaux de compagnie et l'adaptation aux enfants.

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2.8/5
17 avis
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LaShaunda J.
LaShaunda J.
Visité en février 2024
Clean spacious rooms.
Safe area
Older units..need upgrades but checks the box.
Jaime C.
Jaime C.
Visité en janvier 2024
Nice staff, but that’s it. Isolated, uncomfortable location. Room was dirty and rundown. Do NOT recommend.
Larry F.
Larry F.
Visité en janvier 2024
Great service, nice and quiet place.
KelliMariee
KelliMariee
Visité en janvier 2024
for price it’s an amazing deal. you get a kitchen and the rooms are a nice size. the only concerning thing is the management team. got there and waited over 20 minutes for check in; next day the rude desk lady didn’t want to extend the reservation as i was told i can do it but she was very persistent that i couldn’t and had an attitude when i said the rules were different. anyways brittany and brandy were amazing but the other lady needs to be fired ????.
Marc W.
Marc W.
Visité en janvier 2024
DON'T STAY HERE! We made the mistake of booking a room here on New Year's Eve because of exorbitant prices downtown due to the Sugar Bowl the next day. We booked two rooms, spending more than $600 for one night, due to demand pricing. First off, the hotel is an old Navy barracks isolated in the middle of a former military base. There are no restaurants or other amenities within walking distance. Once you get inside, you realize there is no elevator to the second floor. So you have to haul all your bags up the stairs. When we asked for extra blankets, we were only given one, as that was all they had in stock.
But the coup de grace lay in wait for us in the bathroom. In one of our rooms, the bathroom light and fan were controlled by a single switch. When you flipped it on, it turned on both the light and the fan, which emitted what sounded like the call of a strangling goose. The 80 decibels of ungodly screeching never went away, no matter how long you waited. So we were forced to use the bathroom with our iphone flashlights or the door cracked.
When we complained about the situation to the front desk, the staff person merely wrote a note in her notebook. She made no attempt to accommodate us in another room or call in a maintenance person. She wouldn't even come to the room to examine the situation. The next day, we complained again to the manager. She wouldn't examine the fan either and simply smirked as I described the situation. She made no offer of a discount or refund, saying that we had the option the night before to check out and find another hotel. This option was never presented to us, but was our responsibility to request, according to the manager. I have worked in the hospitality industry for 10 years and cannot imagine treating a guest with such indifference and lack of concern.
In addition, the hotel walls are thin, and there are many scuff marks on the walls and furniture, showing an apparent lack of maintenance by hotel staff.
Don't stay here, whatever you do. Life is too short for bad hotels with uncaring staff and management.

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FEDERAL CITY INN & SUITES compte 17 avis avec une note moyenne de 2.8. Vous pouvez consulter les avis de FEDERAL CITY INN & SUITES en cliquant sur ce lien ou partager votre avis sur FEDERAL CITY INN & SUITES en cliquant ici

FEDERAL CITY INN & SUITES se situe au 740, Hebert Street , La Nouvelle-Orléans
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