FERME DU GOLF * * *
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Au pied des remontées mécaniques et du golf 18-trous, cette ferme-hôtel est idéalement située sur le Domaine du Mont d'Arbois. Ici le séjour en famille est favorisé avec des chambres adaptées, dans un cadre convivial pour profiter des installations sportives. La décoration est cosy, d'un esthétisme contemporain qui privilégie les matériaux nobles du grès, de la pierre et du verre, alliés au bois traditionnel très chaleureux. Le panorama sur la vallée ou les monts environnants est superbe et l'on en bénéficie même depuis le bain bouillonnant installé sur la terrasse du 1er étage ! Le bar et le salon très cosy avec sa cheminée et la table de billard invitent à la convivialité. L'après-midi, le retour du ski s'accompagne d'un mémorable goûter au salon de thé de la Ferme du Golf, tandis que le soir le restaurant de La Taverne accueille les affamés avec une carte variée, de qualité. On accède également aux sept autres restaurants (dont deux étoilés) du domaine hôtelier ainsi qu'aux services du spa cossu des Chalets du Mont d'Arbois et du Four Seasons (prestations non incluses) ; une navette mène les hôtes dans tous les points sportifs et hôteliers du domaine. Petit luxe supplémentaire : un parking aérien si vous êtes déposé par hélicoptère.
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Avis des membres sur FERME DU GOLF
We arrived last night to check in at around 9pm. There was nobody in the front desk, we waited for 15 minutes. There was a sign with a phone number saying “we will be back, please call this number if you need us and we will be with you shortly”. Well, I called that number 5 times, no answer. In the meantime, several hotel guests showed up and waited for their key (the keys were hanging in a board behind the front desk) and I was shocked to see who they would walk behind the front desk and pick up their own key, out of impatience. The door wasn’t locked, there was no receptionist and the keys were completely exposed to whoever wanted to pick them.
We were quite upset and went to the restaurant to ask for help, a couple of minutes later the receptionist showed up.
The room is claustrophobic, you cannot barely walk around the bed. Honestly the worst is the noise, our room was on the side of the highway and the noise of the cars didn’t let us sleep since very early in the morning, this is just unacceptable.
Last but not least, we wanted to enjoy apero in the restaurant of the hotel and we were not served food because our table was “too small” and the other tables were reserved. The waiter did not even do the slightest effort to accommodate us, even if we made him aware of the overall bad experience we had in his hotel.
We complained directly before writing this review and they seemed to have a justification for everything: 1) lack of security, absence of the receptionist and having the keys publicly exposed: “3/4 of the guest are recurring and feel like at home so they feel entitled to walk behind the front desk and pick up the keys” 2) noisy room “we cannot stop the traffic, if you’d paid 100 euros more you would have had a superior room on the opposite side” (rude!!!) 3) poor restaurant service “my colleague is doing his best” … they have absolutely no understanding of customer satisfaction.
Extremely bad service, no customer centric at all, mediocre room (fancy amenities) horrible experience. The least you can expect when paying 350 euros per night (excluding breakfast) for a “pretentious” 3 stars, is sleeping at night. We are aware of the high season prices in Megeve, but the alternative was a modest 3 stars hotel that was 30% cheaper and I wonder if at least I could have slept at night if I had booked that one instead.
Good location, cozy decor and nice ski room, that’s all.
Trust me, don’t pay the premium for La Ferme du Golf, it’s definitely not worth it.
Merci beaucoup.