Avis NEW HÔTEL LE QUAI VIEUX-PORT Marseille

Muito confortável,limpo, pequeno almoço variado,e a localização perfeita... mesmo no centro.
Obrigada e até uma próxima

An excellent choice if staying in the vieux port. Super central location but one street off of the main road so a little quieter. Room was spotless, recently renovated bathroom, room had a mini fridge, everything in the hotel was modern and staff was friendly. We were able to check into our room a bit early as well. Highly recommend!

Excellent, well-located hotel moments from the old port. I received a warm welcome from the friendly, helpful receptionist and was given a fabulous room. She said because I was trying to speak French! The in-room breakfast was a real treat, as were the L’Occitane toiletries. The stunning tall balconies with great views made the stay extra special.

Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant.

Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.

Loved our stay here and would/will absolutely stay again! Cute, spacious rooms with great service and great location central to Vieux Port - right next to the metro. Has air conditioning and en suite bathrooms with full shower, and you can have breakfast pastries delivered to your door if you wish in the morning.

重新整修過，木紋磚的地板，不會過敏，整理的很乾淨

Super hôtel, très bien placé et service au top

Le meilleur glacier de Marseille

Very satisfying stay! A true gem that one won't be disappointed.
- Clean, modern design and very spacious rooms, it is worth it to go for one with the harbour view and/or terrace (despite all being at an angle due to the building's position, still very beautiful view)
- Made best use of the original design of the building
- Reasonably priced (by European standard) and most convenient location if visiting the Old Port area
- All the staff are superb, especially the night desk gentleman, who helped us with the luggage and opened the side door, always willing to help out with a genuine smile
- On our next trip to Marseille, we plan to return and stay there again
- Wish there are more charming hotels like that in the world

Nice rooms, great location near the port. Recomnend

Starting with the positives….the hotel is amazingly located right in the centre of the port. It’s also right next to the tube, which takes you direct to the main train station. We had room 604, probably the best in the building with an oversized balcony that offered superb views of the bustle around the port. We sat up there for hours - amazing.|The negatives then, receptionist when we first arrived was rude and uninterested - we watched him deal with an elderly couple who popped in to enquire about a room, one of whom had a disability scooter. It seemed all too difficult for him so they left.|We asked the reception if we could have some padding for the metal outside chairs on the balcony as they were not the most comfortable and it was very hot so they weren’t the best to sit on. There was nothing available we were told and were advised not to use them if it was too hot. - really, we were on holiday and this is a 4* hotel.|The hotel offers a buffet style continental breakfast, which is served from cupboards next to the reception and with seating in the same area. We paid upfront for 3 x morning breakfasts but were immediately sceptical when we saw where it was coming from.|The next morning we came down…couldn’t get a small table as they had not cleared up from other guests….They had run out of croissants (it’s France !!)….Fruit was going mouldy…and we took a quick look under the coffee machine and Yeuch !! It was filthy.|Only right when making claims like this to evidence them properly so all pictures attached.|We advised the hotel that we wouldn’t be eating breakfasts there as the food prep and general cleanliness was poor.|Strongly suggest you don’t have breakfast here, it’s overpriced and poor….Marseille is littered with breakfast / coffee shops. There is one only a few doors away from the hotel, which sold a superb variety of croissants and other pastries at a fraction of the price.|Would we stay here again….unsure despite its amazing location in a fantastic diverse port, with so much to see and do.

Hôtel très bien situé rien à dire la dessus mais forcément il y a les nuisances qui vont avec …. Et malheureusement les fenêtres sont mal insonorisées ainsi que les murs… ( portes qui claquent, etc..)
Petit déjeuner simple.
Le personnel est agréable

Chambre confortable, jolie vue.|Eau et capsules de café à disposition dans la chambre.|Dommage que l'on entende les portes qui claquent quand les clients rentrent dans leurs chambres. ( revoir système de fermeture).|Personnel pas très aimable, si l'on.pose une question : on dérange. |Ce matin : cohue au petit-déjeuner et à 9h plus aucun oeuf ni jambon , on pose la question et on nous répond : pas de livraison ce jour????|Inadmissible pour un 4 étoiles et vu les prix qui y sont pratiqués. |

This was probably one of the worst hotels I’ve stayed in for the extortionate price. The food is disgusting for breakfast and to leave meats out like that in a hot reception room is actually dangerous. The fruit is all canned and the sausages and eggs are absolutely vile/dangerous (see photo). It’s all just done so offensively cheap and it feels like you’ve been taken advantage of.

We also requested a cot very clearly in the booking - it was not only not provided, but there was just a wooden board for it and no mattress. Staff are quite rude except for one man.

The rooms are nice, but lack little things like soap, or shampoo in the shower. The pillows are SO uncomfortable - worth bringing your own

Superbe expérience jusqu’à ce que j’oublie mon manteau dans la chambre et qu’il disparaisse, forcément récupéré par quelqu’un du personnel. Grosse déception.

L'hôtel est bien situé, en plein milieu du vieux port mais dans un coin assez calme. Le personnel est très agréable à la réception. Petit déjeuner plus que correct. Les chambres sont spacieuses confortables et très propres. La petite terrasse située au RDC est sympa si on veut se poser un peu dehors.

Nice room with comfortable beds. The location of the hotel is great with lots of restaurants and shops close by, and all the tourist attractions, including the hop on hop off bus within walking distance. The breakfast is worth paying for - it’s the same food every day, but the selection is good and the food is excellent.

Rien à redire, je reviendrais assurément !

Très bon hôtel, vraiment très très bien situé. Imbattable à ce niveau là

Çok kötü bir otel sakın gitmeyin hele hele merkezde kalmayın.

Our one night stay here was very comfortable. Clean room, nice bathroom, good A/C, quiet. Friendly staff. Breakfast was plentiful and good quality. Would definitely return.

L’hôtel est bien situé en plein milieu du vieux port. Le personnel est très agréable, particulièrement Laura à la réception. Petit déjeuner plus que correct. Les chambres sont spacieuses confortable et très propre. Metro et bus non loin de l’hôtel.

We had quite a disappointing experience. The room we stayed in was very nice and spacious. The location is superb. But the service is disappointing. Firstly, nobody is allowed to check in before 3PM. They don’t seem to have a system in place with which they can check if rooms are ready to be moved into. So everyone is queuing at 3PM to check into their rooms which makes the process very long. Secondly, room service is very inconsistent and when asking for toilet paper in the evening, the person at the reception does not have access to the room with extra toilet paper. It‘s a 4 star hotel and not cheap, having access to extra toilet paper this is the bare minimum. As mentioned, the rooms, the design and location are amazing, but just don’t expect a 4 star treatment.

Hemos pasado unos días y la verdad que muy bien,la ubicación es perfecta,parking cerca y muchas cosas que ver,para mí perfecto

Excellent location, not so good service, no soundproofing, it's difficult to sleep.

Make sure you guys do not forget anything in the room after you check out. As the hotel will just tell you that they (or the house keeping) can’t find it and probably keep for themselves. Not acceptable!!!!

Très bel hôtel
Bon emplacement sur le vieux port
Les avantages du centre-ville
Ses inconvénients aussi

Nous avons passé une nuit à l’hôtel alors je ne me suis pas prise la tête ; sinon j’aurai au moi échangé de chambre au mieux re fait faire le ménage, poussière partout (sans parler de l’usure avancé de tout).
Un espèce de tapis de sol collé au mur pour faire office de tête de lit ; juste un nid à poussière et hyper désagréable (donc pas de tête de lit ) 4* !!!
Côté emplacement : sur place caisse de résonance, à contrario proche de tout.
Réceptionniste à l’arrivée très pro ????
Mais celui du matin dimanche 21 janvier , pas bonjour, pas regarder qui quoi comment juste sa tête dans son tel.

Voyage d’un week end entre amies.
Emplacement idéal pour circuler à pieds ou en transport en commun.
Chambre assez grande décorée avec soin et goût. Literie très bonne, excellente ! Salle de bain bien équipée avec produits l’occitane . Parfaits !!! Propreté +++
Personnel au petit soin et serviable.
Le seul côté légèrement négatif est le manque de variété au petit déjeuner + aucun aliments pour les personnes présentants des allergies ou intolérances au lactose ou gluten par exemple . Nous descendrons très certainement encore dans un des hôtels de ce groupe .

Hotel nel complesso buono. Ottima la posizione, a due passi dal porto vecchio e dalla metropolitana. Ho trovato poco opportuno dover fare colazione praticamente in prossimità della porta di entrata all'hotel.