HILTON PARIS OPERA * * * *
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Hôtel avec certification Green Globe rimant élégance et confort doté de chambres spacieuses, cuisine française au restaurant.
À l’occasion de son 120e anniversaire, le Concorde Saint-Lazare a changé de nom pour se muer en Concorde Opéra Paris. L’établissement en a profité pour renommer ses salons autour d’opéras célèbres : Carmen, Don Juan, Norma, Bizet, Mozart ou Bellini et sa suite présidentielle de 90 m2 s’appelle Maria Callas. Le hall, orné de miroirs, de bronzes, de lustres en cristal et de colonnes de marbre est décoré dans la plus pure tradition Napoléon III. Des œuvres d'artistes contemporains comme Hierro viennent ajouter leur touche d'originalité. Les chambres spacieuses, claires et dégagées sont agrémentées de coloris et de tissus choisis par la décoratrice d'intérieur Sybille de Margerie. Deux maîtres mots pour cet hôtel de luxe : élégance et confort. En 2010, l'hôtel a reçu sa certification Green Globe. Il devient le premier établissement parisien à voir sa politique de gestion durable récompensée. Cette certification est basée sur une analyse détaillée de 240 critères, des engagements environnementaux, sociaux, sociétaux... Le restaurant sert une cuisine française créative.
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Avis des membres sur HILTON PARIS OPERA
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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Questions fréquentes :
1. When we arrived, no one greeted us properly, especially the staff at the Hilton Honors desk. We did not feel welcome at all, no enthusiasm from the staff. Even my partner who has the gold status was not welcomed well and was not given the benefits of a Gold member.
2. When we arrived in the room, it was smaller than expected. Paying €400 per night, you would expect a room of 25sqm or more but the room was probably less than 20sqm, just enough for 2 people with 2 small carry on luggages. If you’re 2 people with large suitcases, it is impossible to have comfortable space in the room to move around.
3. The bathroom towels had hair strands on them - TOTALLY DISGUSTING for a « 4 star » hotel. There were dead insects on the ceiling as well.
4. No bedroom slippers in the room nor free bottled water (there is a refillable tumbler but you have to walk all the way to the elevator to refill every time).
5. When housekeeping cleaned the room the next day, they left their cleaning equipment on one of the desks in the room - again, TOTALLY DISGUSTING. And again, there were hair strands on the new bathroom towels. When we told front desk about the left behind cleaning equipment in the room and the housekeeping lady came to collect them, she did not even offer an apology, just « oh, c’est bon? » as she wiped the desk again with the dirty cloth that she also put on top of our personal things. Housekeeping also DID NOT refill the teabags and one pouch of grooming supplies in the bathroom.
Our experience at Hilton Paris Opera was nothing but disgusting and disappointing which is really frustrating comparing it to the service that we received in Hilton Heidelberg (which was great and nothing to complain about). I would NOT suggest going to this hotel, it is OVERPRICED for the LOW QUALITY service they provide. You can get better service for a lower price somewhere else in Paris but absolutely not this horror show.
emplacement ideal
chambre spacieuse
merci