Hôtel Mercure Mulhouse Centre

Nous avons adoré séjourner dans cet hôtel , l’accueil, la propreté des lieux, le restaurant et les chambres tout était parfait. Un petit plus pour la salle de sport et le sauna , nous reviendrons.

Il existe dans ce quartier de très beaux hôtels où l’on accueille les visiteurs avec chaleur et bienveillance, quelles que soient les circonstances.
Malheureusement, cet établissement n’a pas su offrir le même niveau d’ouverture et d’hospitalité.

Le personnel est toujours aussi sympathique et souriant.

Accueil chaleureux et personnels professionnels!

My ten-night stay at the Hôtel Mercure Mulhouse Centre, from April 25th to May 5th, offered a convenient base for exploring Mulhouse and the surrounding Alsace region. The hotel's prime location, directly opposite the main train station (Gare de Mulhouse) and close to tram stops, was a significant advantage, making arrivals, departures, and local excursions exceptionally easy. The historic city center is about a 10-15 minute walk away. Major attractions like the Musée de l'Impression sur Étoffes, Cité de l'Automobile, and Cité du Train are easily accessible. Its position is also ideal for day trips to nearby Swiss and German border areas, or along the Alsace Wine Route. The hotel presents a contemporary feel in its common areas. The lobby is welcoming, and the staff at the reception were friendly and helpful. Check-in and check-out processes were smooth. My privilege room at the Mercure Mulhouse Centre had view over the park and was well soundproofed, which was a plus given the central location and the vicinity to the tram line. Standard amenities like minibar with refreshments, in-room safe, desk, Nespresso machine, and coffee/tea-making facilities were provided. Wi-Fi was available and generally reliable. The buffet breakfast offered a good selection of international and local products, although the coffee quality may be improved. The staff was professional, welcoming, and attentive and the housekeeping was generally good.
However, as a Gold All Accor member, I missed the personal handwritten note and welcome amenity from the Hotel Manager, a gesture that was happily received in most of the hotels in the Accor network.