COURTYARD SHREVEPORT AIRPORT ^{* * *}

The area is okay. the construction is bad in this area.

Unbelievably disappointed.
This place looks beautiful from the outside and right inside the lobby and Bistro. When we walked in, we were like wow, this place looks like it’s been renovated and very up-to-date until we rounded the corner and got to the elevator to go upstairs to our room. The elevator was filthy the carpets the second you stepped onto the second floor, looked like they were from the 1980s, the smell was so musty. Then we walked into our room and immediately saw what looked like a hole that had been eaten in the side of the dresser by a rodent the nightstand was old. The plug-ins were so old that our phone chargers prongs needed to be bent in order for them to just stay in the wall And let’s not even talk about the bathroom. It was absolutely disgusting. I put a towel in the bottom of the shower before I got in it and My bare feet never hit the floor. I am a Marriott member very recently, but I can honestly say I have never had an experience like this one. We literally got to the hotel at 10:24 and checked out at 8:23 this morning. This was the only place that had a room in the vicinity we checked out of the comfort Inn suites down the street Saturday morning, and I wish I could’ve had that room, back way cheaper and way cleaner

Close to the airport. DISGUSTING first room with cigs all over the deck of my room. OLD OLD OLD rooms. Need to stop putting lipstick on this hotel and UPDATE IT!

The staff was super nice and was able to get me into a different room. Having said that I think this place probably needs to be gutted and brought up to Courtyard standards because this place is bad. The stains on the carpets, the seats the smell of mold just did not make for a pleasant experience. I travel every week for work and this is the first time I have stayed at a hotel where I am just wanting to rush home and take three showers. If the staff was not so nice I would’ve struggled to give this place a single star, but they redeemed this place a little.

Hotel is starting to get run down…lots of paint and tile issues. Hot tub gurgled a lot and never really jacuzzied. Rooms were clean.