Retour à la fiche établissement L'AUBERGE CASINO HOTEL

Avis des membres sur L'AUBERGE CASINO HOTEL

3.4/5
25 avis
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Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
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ZiZol
ZiZol
Visité en avril 2024
I dare you and pay( for 3 days) $700 for this room at this “ luxury hotel”
thank God I got my money back after I told the hotel manager if he would bring his family to this room. I will let the pictures say it all.
Alleaner Benson
Alleaner Benson
Visité en avril 2024
Very tight slot machines. You will lose a pretty penny long before you win one. Dont have a buffet. Do have a lil sport area to eat. Its ok. Maybe 3 pepole serving drinks and they serve tables more than slot players. I spent more than 3 hours playing and losing. Not once did snyone pass by serving or taking drink orders.
Megan
Megan
Visité en avril 2024
This is a beautiful location in a perfect spot. The area is clean. The inside is clean on and off the floor. They offer a variety of slots considering it’s a smaller casino floor. They have tables as well. I love that they are able to open and allow outside air flow in. The rooms seem to be a little outdated. I wish they were more modern. However, I’ll take a clean room over that any day! The Hotel staff were friendly and knowledgeable. Very accommodating! Most of security was friendly (except for a few).
Mikaa Wilkins
Mikaa Wilkins
Visité en avril 2024
Of course I have to run this one back! My husband participated in the black jack tournament & although he didn’t win, our Host made us feel like royalty as usual. We enjoyed a very pleasant dinner with Macon. He is always attentive & makes a great effort to go above & beyond! Thank you, Macon, for making this stay just as enjoyable as the last.
Bridget Wortham
Bridget Wortham
Visité en avril 2024
Couldn't get a bonus at all
Ted Mck
Ted Mck
Visité en avril 2024
VERY NICE FACILITY. GUESS SOMEBODY HAS TO PAY FOR IT!!! In the GAMBLING business its
Win some-Lose LOTS!!!!
Richard Moskola
Richard Moskola
Visité en avril 2024
Nice hotel, fun casino.
Lauren Dodd
Lauren Dodd
Visité en avril 2024
I've never actually left with any winnings.
AppliedPressure
AppliedPressure
Visité en mars 2024
I will never come back. I went for food at the bar restaurant as you come in and a black fat waitress took her cousins order before me and I came in first. When I told her about it she refused to take my order. I told the manager they said they’d talk to her. Lol. A month later I went back she was still working there and she smirked at me before saying I’m not serving you and told the other girl not to serve me. This place doesn’t care about customers. They only want your money not to make you happy.
Jeff Keuneke
Jeff Keuneke
Visité en mars 2024
I NEVER give negative reviews, but if I could give this a negative number, I would. You have to set up a Penn Play card to play many slots and table games. By the time I found this out, I had already pulled the money out that I planned to gamble with, and you can not load cash onto it at the cashier. You have to then use your phone to upload money to it, meaning you have to connect your bank to it. Of course, if you've ever been inside a casino, then you know cell service is often crap. It's also a glitchy app, which seriously makes me question the security of it being linked to my bank account. This was the first, and definitely the last, time I bother to come to this casino. I'd rather play Quarter Dozer at the local gas station than visit any L'auberge again.
Jill F
Jill F
Visité en mars 2024
UPDATE: After I left this review, I received a call a couple of days later by an assistant security supervisor, telling me that I was no longer welcome at L'auberge Casino and they no longer wanted my business. So apparently you cannot give them low reviews and tell the truth of what happens to you over there or you will not be welcomed back. WOW!!!!!!!!! I believe this violates my freedom of speech. So in their below response they didn't address it with their team, they just don't want people to know.

The security supervisor at L'Auberge is the most racist person I have ever encountered. Several times I had to contact security for physical threats and absolutely nothing was done. I also met a lady in the VIP room there and she was treated exactly the same way. The last one was when I was assaulted and NOTHING was done to the woman. Security allowed her to roam free throughout the casino and never called the police. After speaking with the security boss and calling him a racist because of a clear pattern he seems to follow, he told me to leave or he would call the cops on me for saying that to him. However, it's ok to be assaulted there, but I hurt his little feelings so was asked to leave. He lied about what he saw on video. Two different stories, one from him and one from his boss what he saw on the video, both of them lying or not watching from the right angle to clearly see her grab me. However, they are refusing to let me see the video. This is not a safe place. They will not give me the name of anybody higher up than the employee that is over the supervisor of security. They will not get away with treating people like this.
John Guercio
John Guercio
Visité en mars 2024
L'Auberge is undoubtedly the premier gaming venue in the Baton Rouge area. Entertainment selection has definitely moved in a positive direction with an exciting uptick, something needed nadly in the Baton Rouge area for decades. While the dining area, Sportsbook in particular, has been expanded, the quality of the food is not nearly as good as in the past. Patrons' dining experiences should not be limited to a premium steakhouse. Again, shopping experience should be on par with inside venue choices offered in places such as Lake Charles, LA.
Cathy Zhang
Cathy Zhang
Visité en mars 2024
The newer casino in town and it is large and beautiful! We went for a concert and the venue is small and intimate, not a bad seat in the house. They have everything imaginable for gambling. Played craps and baccarat. Only bad thing was $25 minimums (in my opinion). I’m not sure if it was like that just for the night or if it’s always that high. Would go again!
Cindy terry
Cindy terry
Visité en mars 2024
Not impressed.
Tyniesha Sims
Tyniesha Sims
Visité en mars 2024
Great atmosphere, great drinks ! Play to have fun.
Will Saba
Will Saba
Visité en mars 2024
Fun casino, nice slots. Drinks fair.
Sabra Crappell
Sabra Crappell
Visité en mars 2024
I love that it doesn't smell like cigarette smoke! Room was good, beautiful shower. Like that checkout is at 11am. Can't wait til the pool is open. Breakfast at the Sports restaurant was great and priced right.
Orèal Murphy
Orèal Murphy
Visité en mars 2024
very welcoming ! And tidy
Stephen Smith
Stephen Smith
Visité en mars 2024
fake lashes behind the cashiers desk is rude as hell
Yasmin Page
Yasmin Page
Visité en mars 2024
No bathroom remote, and the phone didn't work. For an expensive hotel the rooms need work. I got there and I thought I was getting service with upgrading to a suite. I should have stuck to the original room. Plus there was spit in the hallway.
Sherica Robertson
Sherica Robertson
Visité en mars 2024
Loved it
Anthony Dyson
Anthony Dyson
Visité en mars 2024
I pass this casino from the river side, that I work on. To see it up & personal does it wonders! Walking done the isle to casino always makes me smile as the fresh scent smells so good. The slots are great as well. During my visit, there seemed to be alot of jackpot winners. Hopefully my next visit, I will be one as well????????????????...
Melissa Helton
Melissa Helton
Visité en mars 2024
Very nice. Elevators are confusing
Craig Gillette
Craig Gillette
Visité en mars 2024
Nice casino. Love the serve yourself coffee and fountain drinks.
Keller Watts
Keller Watts
Visité en mars 2024
If you are age 50+ then you need to head to the Barstool Sportsbook restaurant and get your senior discount‼️
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