Publicité
Avis des membres sur REYKJAVIK SIGHTSEEING
2.8/5
25 avis
Rapport Qualité/Prix
Service
REYKJAVIK SIGHTSEEING
Ouvert
- de 01h00 à 00h00
Y aller et contacter
Horaires d'ouverture
Lundi
Fermé
Mardi
Fermé
Les meilleurs à Reykjavík et autour
Publicité
Additionally, the end of the tour was spoiled by an incident stemming from confusion about the return time to the bus. Three of us (we just met at the bus and decided to do things together) were late returning to the bus, and despite our sincere apologies, the guide responded with a snarky comment, “This doesn’t make sense,” loud enough for the entire bus to hear. This public reprimand left us feeling embarrassed and cast a shadow over the day, replacing our fantastic experience with a bad taste and awkwardness.
While the landscapes are certainly worth seeing, the overall service and experience could greatly improve.
Pick-up time was 8pm and the bus arrived at 8:45pm. It was raining heavily that day and the forecast for seeing the Northern Lights was almost 0%. 2 other providers had therefore canceled the tour that day. We drove through the rain for almost 5 hours, stopped at a petrol station for 30 minutes in between and then returned to the hotel at 2 a.m. without having seen the Northern Lights. In my opinion, this is a scam by the provider and a rip-off. There is no money back, you can only repeat the tour if you have the time.
The organizer also drove with 4 full coaches, so there were a lot of people. I would recommend doing such tours in small groups.
Seul bémol, c'est que nous n'avons pas eu le même cars pour le retour, nous étions tous mélangés avec d'autres personnes. Le retour était vite fait bien fait sans explications durant le trajet. Je trouve ça dommage…
A part ça, l'Islande restera dans ma mémoire avec tous ses beaux sites pittoresques.
They are untrustworthy and utterly incompetent. They offer you a lifetime guarantee to return on their buses to see the lights but they were all booked out - then we left Iceland.
I would never consider setting up such a pathetic business that offers such sub-standard services.
Incidentally, a woman offered a full refund over the phone. But then another person said that full refunds are never offered that way. Utterly embarrassing.
Just take my advice: you book with them, you'll regret it.
Be careful about where you get picked up from, no one looks out for you or contacts you if you arrange for pick up at your hotel despite taking your contact details and also the station they pick you up from comes up as a different address on most maps…even the taxi was confused.
Great company.
We didn’t booked from Grey Line because of all the bad reviews, and now is shows that Reykjavík Sightseeing and Grey Line is the same company…..tourist trap…..be very aware on booking from them, we are pending a refund…I highly doubt we’re getting our money back