I very rarely give 5 stars - but this boutique hotel has been exceptional, especially in the level of service provided. Cars available whenever you need them, amazing breakfast, team exceptional.

It was just an amazing experience, the whole team was amazing and we felt home.

宿泊前日、悪天候でカプリ島に行くのを諦めかけていた時ホテルのスタッフは当日のお昼までサポートしてくれました。港に着くと車の迎えがあります。
遅い時間のチェックインでしたが快い対応でした。その時マップを広げて島の説明がありました。歩きたい人はグーグルマップより詳細なのでオススメです。

部屋は建築や細かいデザインまで大変心に惹かれました。またアメニティも他のホテルに比べると種類が豊富です。
季節の関係もあってプールは見ることしか出来なかったですが次は夏に来てゆったり過ごしたいです。

追記????街や食事に出かける時は送迎が無料でした。
本当に全てが完璧なホテルです。
アジア人差別も見受けられませんでした^^

My family and I had the best hotel experience of our lives at the Excelsior Parco in Capri! The property itself is stunning with enchanting rooms and balconies overlooking the sparkling blue sea. The lemons in the garden are as big as a grapefruit. The food is amazing and breakfast had everything you could imagine.

Despite all of these wonderful things that I have mentioned above, the essential element that makes the Excelsior Parco so outstanding is its amazing team. Gaia, Gabriella, Gianpiero, Stefano, Nellie and the amazing driver Boudika took such good care of us and made us feel like family and that the Parco was our home. They planned so many elements of our stay including touring Capri, day trips to Positano and my 50th birthday celebration. They are extraordinary and I can’t wait to book my trip back to the Excelsior Parco next year!

A fantastic experience at this hotel , all the staff were friendly and couldn’t do enough for you , the breakfast and evening meal was excellent and well priced along with the wine list , they provide a fee car service to the port and main square upon request , the rooms are excellent clean and tidy , good location a really good experience , i would rate 5 stars for this hotel , i cant fault anything about it

I went with my family and had a great time.. The service is just spectacular.. If you are going to Capri. This is the place to stay. They will treat you like home

Mr. Pepe Marino was an excellent host in the dining room during our visit. He was very courteous, kind, caring and attentive to our needs. We felt so much at home thanks to Mr Marino. Your front desk staff and all other staff members were superb as well. Thank you so much for your wonderful staff! We spent 3 days at your facility this last October.

Incroyable Hotel, vu de rêve !
Personnel, exceptionnel :)
Service et qualité du petit déjeuner, incroyable aux petits soins !
Nous reviendrons avec grand plaisir et je recommande vivement l’Excelsior !

The best service we have ever had. Every staff member was pleasant and helpful and eager to make our trip as good as can be. We were first picked up at the port by the driver, Buddika, who is such a pleasant person and willing to take us around town. Then we were greeted by the owner, Gaia, with complimentary drinks and a layout of the town. Peppe was there every morning and evening ready to seat us for breakfast and dinner and always making sure we had what we needed. The other staff members were equally as wonderful.

The room was very clean, nice and open, and had a beautiful balcony view. We had a hot tub and lounge chairs. Perfect views of the water. We plan to stay there again whenever we return!

My wife and I stayed here during our honeymoon and we loved it. The hotel staff are amazing and friendly. They do absolutely everything to make your stay comfortable and special. They even booked our ferry ride back to the mainland, they made everything so easy!

When we first got there they served us welcome drinks (we opted for a negroni) and they were fantastic. Then we got a tour of the hotel, the concierge showed us a map of Capri and made many suggestions on where to go. They even got us reservations for dinner that night!

The rooms were nice and comfortable. The hotel pool is really cool, worth visiting if the weather is nice.

The food here is also superb. Breakfast was included with our room and it was great. We also had dinner here one night and it was so good!

They also have a car service that is complimentary. This was so helpful!

10/10 would recommend going here.

Muito bom atendimento top

This is by far the most beautiful hotel we have ever stayed in. We have stayed in 5-star hotels before, but this experience blew everything away by miles. The staff are so welcoming and make you feel like they’re welcoming you into their home, and they are pure and genuine. They talk to you like you’re a friend, not a guest. And they will go out of their way to accommodate anything you ask.

The hotel itself is stunning - only 11 rooms so it always feels very intimate. We had a beautiful hot tub on our terrace overlooking Mt Vesuvius and Naples - it provided the perfect after breakfast and before bed ritual for us. Sipping champagne while the sun was going down on the terrace or in the hot tub is one of those moments you reflect on again and again that gives you such warmth inside.

Breakfast is delightful and there is an extensive a la carte menu to choose from - you won’t be disappointed.

Our experience was absolutely amazing. We were sad to leave after 4 days, it was really that great an experience.

I read so many amazing reviews to which made me select Excelsior Parco over a few other hotels - and now our review is exactly the same as those.

Do yourself a favour and book it, you won’t regret it. You’ll just regret leaving!

Huge shout out to Buddika, Stefano, Pepe and Gaia for making our trip so special. We will absolutely be back and are already looking forward to the next time ????

This hotel was more than we imagined. As soon as we got off the ferry, Buddika picked us up with a sign holding our name. He drove us to the hotel and we were greeted by more staff. Mariano guided us to the garden patio where Peppe, the food and beverage manager, offered us a limoncello spritz and some snacks as we checked in.

After we enjoyed our drinks, Mariano walked us to our room where he upgraded us with a hot tub which was a pleasant and much needed surprise. Our bags were already placed in the room and it was a full service experience from the moment we got here.

Mariano let us know that we were going to have some bad weather during our stay so it would be best to take a boat tour sooner rather than later. They booked us a boat tour around the island for 3 hours and it was so beautiful. We got to see all the grottos and go swimming in the clear blue water. It was such a great time.

Our favorite part of staying here was breakfast each morning. When you make your way downstairs, Peppe greets you with a Buongiorno! and shows you to your table. He provides a warm assortment of pastries and your drinks to start. We ordered the fresh squeezed orange juice and cappucino ????????. My morning breakfast was always the Excelsior Omelette with a side of bacon and a fruit salad. I did go extra with a nutella crepe one day and it was so worth it. Best way to start each day.

Excelsior Parco offers a free ride to Marina Grande and the City Center. The staff is knowledgeable about the entire island and it is such an intimate experience. We sadly had to leave to visit other parts of the Amalfi Coast and hands down, no other hotel has treated us like the staff at Excelsior Parco.

At drop off, Buddika took our ferry confirmation and went to grab tickets from the ferry office for us so all we had to do was go straight to the dock.

Every single person we crossed paths with at Excelsior Parco was so kind and amazing. We hope to come back again. This was such a treat to stay with such sweet, hard working and accommodating people.