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Avis des membres sur MY STORY HOTEL TEJO
4.3/5
24 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
MY STORY HOTEL TEJO
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Les meilleurs à Lisbonne et autour
DEGUST'AR LISBOA
Cuisine méditerranéenne - €€
Lisbonne - Portugal
IL MERCATO
Restaurant italien - €€
4.9/5
Lisbonne - Portugal
CAFÉ BUENOS AIRES
Restaurant argentin - €€
4.5/5
Lisbonne - Portugal
RESTAURANTE DA ADRAGA
Restaurant fruits de mer - Poissons - €€
4.9/5
Sintra - Portugal
Publicité
Other than that, it was a fantastic experience.
The location of the hotel is fantastic, just a short walk from the hustle and bustle of the business district and a 15 min walk to the waters.
The breakfast was amazing too - wide range of options and really good quality. Our room was modern but the breakfast area retained all the old character from what the building used to me, and that was really fascinating.
The staff were fantastic too. When they found out it was my wife's birthday, they put cake and wine in our room, all on the house!
Ήμασταν στον 5ο όροφο οπότε δεν υπήρχε καθόλου φασαρία. Δίπλα στο ξενοδοχείο υπάρχει και στάση μετρό.
The rooms, a harmonious blend of contemporary design and cozy ambiance, are meticulously maintained, ensuring a tranquil retreat after a day of exploring the vibrant streets of Lisbon. But what truly sets this hotel apart is the exceptional room service that anticipates and caters to your every need with grace and efficiency.
A personal anecdote that speaks volumes of the thoughtfulness that permeates this establishment: noticing my fondness for sparkling water, one of the room attendants made the delightful gesture of stocking the mini-fridge with an assortment of sparkling waters. This act, simple yet profoundly considerate, stood out as the most thoughtful gesture I have experienced in my travels. It is the epitome of hospitality that not only meets but exceeds guest expectations, making you feel truly seen and valued.
Whether you are in Lisbon for business or leisure, this hotel promises a stay that combines the comfort and cleanliness of a renovated facility with the unmatched service that makes for an unforgettable experience. It’s these personal touches and the staff’s genuine kindness that will make your stay here truly exceptional, compelling you to return time and time again.
Tengo un dinero aplazado para poder realizar una reserva, contacto por email, a los cuales no me contestan. En cambio, llamo al teléfono del hotel y me informan de que hay disponibilidad en las fechas solicitadas; a su vez, llamo al teléfono de reservas y me confirman lo mismo.
Cuando facilito mi email, para gestionar la reserva y así informar de que tengo un crédito para utilizar, volvemos al mismo proceso. NADIE CONTESTA Y NO SE GESTIONA LA RESERVA.
Viajábamos desde Bilbao en avión, tuvimos que abandonar el aeropuerto por causa de UNA OPERACIÓN DE URGENCIA.
Fue explicado el caso al hotel, solicitando el posible reembolso de dos noches con desayuno incluido.
Nos explicaron que no se podía devolver el dinero y nos dieron un margen para poder realizar de nuevo la reserva ( un margen bastante corto), llevo tres días consecutivos mandado email para hacer una nueva reserva, dentro del plazo que me dieron y NO ME CONTESTAN A LOS EMAIL NI ME COGEN EL TELÉFONO.
No sé si el fin es que yo pierda el dinero.
NO LO RECOMIENDO, PUESTO QUE EN CASO DE PROBLEMAS NO RESPONEDEN DEBIDAMENTE
I stayed here for my birthday, and the hotel surprised me with a couple of treats, which was lovely and so thoughtful of them (I didn't tell them it was my birthday).
Highly recommend this hotel for your stay in Lisbon.