Avis MOVENPICK HOTEL SUKHUMVIT 15 BANGKOK : découvrez les avis internautes sur ce lieu

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Avis des membres sur MOVENPICK HOTEL SUKHUMVIT 15 BANGKOK

3.8/5

24 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

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Janvi Raval

Visité en avril 2024

Reception team are very friendly.
Especially Dean.

I previously wrote this google review at the time of check-in. Dean informed us that he would give us complimentary early check in only if we wrote a positive review for him on the spot. However upon check out, we noticed that we where billed for the "complimentary" early check in. Upon questioning the desk clerk, Anis, we were informed that he would not honour Deans "complimentary" early check in and charged us and additional 1700 Baht.
Furthermore, there was a litany of negative issues with our "luxury" room. First of all, the bedding was stained, the tv was not functional and the AC made an extremely loud noise when in use. Furthermore, the bathroom was extremely dirty and covered in hair that did not belong to us. When we requested for these issues to be fixed, the turn around time was either really slow or non existent.
This is not something that can be expected from a luxury hotel, especially from the reception staff.
As a WARNING, other positive reviews about this hotel may have been coerced in a similar fashion.

Dennis Pebley

Visité en avril 2024

Preis Leistung stimmen überein, jedoch waren wir auch schon in bessern Mövenpick Hotels. An sich ist das Hotel jedoch empfehlenswert. Hervorzugehen ist das Frühstück und die Pool Area.

Gale Garcia

Visité en avril 2024

I regret to inform you of my recent disappointing experience at your restaurant on April 15th. Despite the restaurant being relatively empty, the waitress insisted on seating our party of five waitress a four-person table, despite there being ample space elsewhere. Her demeanor throughout our interaction was notably rude and unwelcoming. ( The short lady with a short hair!!!!)

Furthermore, despite making two requests, our room was not cleaned, and the floor was left unvacuumed. Additionally, the cleanliness of the utensils was subpar, as evidenced by a fork that was not properly cleaned.

As a patron of your esteemed 4-5 star hotel, I was dismayed by the lack of attention to detail and the poor customer service exhibited. I hope that you take this feedback seriously and take appropriate measures to address these issues to ensure a more satisfactory experience for future guests.

I'm extremely disappointed - if you want to talk to me I'm still check in at 1072 until tomorrow

MC K

Visité en avril 2024

Worst stay ever. Shame of Accor. No welcome drinks served. I've emailed them 5 times before we arrive for our anniversary. No respond. Stayed here for 2 days. No shower gel in shower. Asked reception 2days to fill up. Nothing happened I choose here cos it's Accor. I will never stay here again. Literally sucks.

Jen Liu

Visité en avril 2024

完全不能稱作5星級飯店
原因
1.冷氣太舊，開啟時有非常大的噪音
2.冷氣出風口都是霉菌跟髒污
3.床單有污漬
4.廁所的水管非常的臭，並且換了房間之後依然沒有改善
5.插座有非常多，但幾乎都是壞的，有些還會冒出火花
6.房間窗戶大多面向中庭，透光紗簾也無法完全閉合，沒有隱私
7.地點離MRT距離不是太遠，但是一路上人行道非常難走，有時候車多擁擠很危險，而且天氣很熱，也必須考慮進去，地理位置算是不太方便
8.熱水器忽冷忽熱
9.隔音差
8.泳池又小又髒，官網照片是有取角度
9.裝潢、家具等斑駁感嚴重

我們在這家酒店住了3晚
忍耐到第2天才有房間讓我們換
非常痛苦的住房經驗

如果他是3星飯店，那沒有怨言
5星飯店不該是這樣的水平

sinbad Sailor

Visité en avril 2024

Very disappointed.

Willi

Visité en avril 2024

War zwei Tage auf einer Geschäftsreise in diesem eigentlich schönen Hotel untergebracht.
Hatte das Hotel wegen des schönen Pools auf dem Dach gewählt.
Nach dem Check-in und nach dem ZAHLEN wurde mir gesagt, dass die Dachterrasse am nächsten Tag komplett ab 10 Uhr wegen einer Party geschlossen ist.
Nach einer kurzen Diskussion wurde mir versichert: Wenn Sie 400 THB zahlen, können Sie den Pool nutzen und bekommen sogar Freigetränke.
Ich ließ mich darauf ein.
Als ich dann aber am nächsten Tag den Pool nutzen wollte, wurde ich als Badegast abgewiesen und mir wurde gesagt, dass der Pool geschlossen sei.
Ich werde dieses Hotel nie wieder besuchen!

Becc Bunnett

Visité en avril 2024

My room was well sized and well maintained by the house keeping staff. The breakfast provided lots of options to suit all tastes. Staff were courteous and attentive. It is a fair way down the soi, but this wasn’t a significant issue. Very reasonably priced given all of the above.

Calvin Saranje

Visité en avril 2024

Meh

Buu

Visité en avril 2024

Beautiful hotel and incredible service from Memee, Som O and Lang. Very happy with my stay here and the friendly and helpful staff at the lobby.

Devon Lau

Visité en avril 2024

Everything was good, location, big room, cleanliness and great staff.
Only bad was the Road noise at ????. Some Tuk Tuk blow their throttle.

Elsie Wainaina

Visité en avril 2024

First day and the check in was so smooth and the receptionist very kind and welcoming..felt right at home at the word go

Moustafa Tekko

Visité en avril 2024

The hotel is quite nice but my only complain is that it's a bit old

SCT

Visité en avril 2024

I enjoyed a 5 night stay during my recent visit to Bangkok.

I really like this hotel. The location is handy, close to Terminal 21 and the BTS stations at Asok & Nana. The hotel operates a free tuk tuk service to Terminal 21 regularly throughout the day.

The level of service is very good & I particularly enjoy the rooftop swimming pool which has recently been full re-tiled.

There's a great breakfast selection and the hotel restaurant is reasonably priced should you feel like a snack or meal.

Staff are friendly and helpful.

Daniel Feldisan

Visité en avril 2024

TOP Preis Leistung. Essen an der Roof Top Bar würd ich nicht mehr. Aber zentrale Lage. Pool auf dem Dach. Gratis Tuktuk ins Terminal 21 zum shoppen.

rob bell

Visité en avril 2024

Always a nice experience to stay at Movenpick because the staff recognise me and say hello. this brings me back.

Davison Gomes

Visité en avril 2024

Good afternoon, team Mövenpick

The room, reception, service, and breakfast are amazing, people are so friendly thank you so much for all Mr. Dean ????????????????

Kind regards

Susanna Fricker

Visité en avril 2024

It's always a big pleasure to visit Bangkok and to stay in this wonderful hotel, the service is excellent and the staff is amazing, always does everything possible to fulfill our needs and wishes, see you soon again, A Big Thank you to Dean, Sawadika

Federico Valdes

Visité en avril 2024

Very nice hotel. Excellent location and very cool rooftop bar/pool. Good food at the restaurant, and the service is top notch! The hotel itself is beautiful and a great deal. Would definitely recommend this hotel to others.

leighton ashford

Visité en avril 2024

I booked the deluxe Superior room with a city view but I was rather disappointed when I arrived and looked out of the window to see a wall in front of me. No view of the city whatsoever.

The soap dispenser in the shower was empty which was annoying as I travelled a long time and needed a shower and didn’t bring soap.

The bell boys and the male staff around and outside the hotel were always super polite and really couldn’t do enough, upon checkout one angry customer stormed out after having a dispute with the staff at reception. Another member of staff was having some dispute with some Indian tourists regarding Wi-Fi, she could see that I’d been waiting 10 minutes but just kept staring and didn’t offer any assistance or even give a smile. I could tell by body language that she wasn’t very nice.

I’ve seen the other reviews are all positive about the staff so maybe this lady was just having a bad day. Just a little smile and “ hey Mr, I’m sorry but someone will be with you shortly” would of been great.

Aaron Morris

Visité en avril 2024

Great rooms, rooftop and service and unbeatable location.

BBD Tipa Wabi

Visité en avril 2024

I booked a room through agoda. I got a room on the left side of the hotel which is a small and deserted looking building. Inside the room, the furniture is quite old. At fitness room some exercise machines are annoyingly loud. The swimming pool looks beautiful. Hotel staff are polite.

Dani C.

Visité en avril 2024

chaotisch (Probleme beim Gepäckservice, Getränkebuchung aufs Zimmer, falscher Name auf Karte), furchtbarer Geruch/Mief im
Zimmer (vermutlich durch AC/Fenster nicht zum öffnen). Frühstück entspricht eher 3* - kein Kaffeservice - nur Automat, wenig Obst zur Auswahl. Keine frischen Säfte oder Smoothies. Positiv: freundliches und hilfsbereites Personal

Dana Koniuch

Visité en avril 2024

Such a great location, breakfast is awesome, hotel is clean and comfy, staff helpful and great pool and rooftop space to hang out and escape the hot, busy city!!