MONTESOL EXPERIMENTAL ^{* * * * *}

Mucho ruido para pocas nueces

Muy buen servicio desde que llegamos hasta que salimos, todos sin excepción. Quedamos encantados y seguro que repetimos.

Unacceptable Disrupted Sleep : I am writing this from my room 2010. It is past midnight now and since 8:30pm this evening, there has been incessant barking from a dog located in the room opposite ours. This disturbance has been particularly distressing as it has repeatedly awakened our baby.

It appears that the dog has been left unattended for an extended period, which is not only concerning for the wellbeing of the animal but is also highly inconsiderate to your guests. The expectation of quiet enjoyment in one's accommodation, especially during off-season, has been severely unmet.

Considering we have a young child and I have early work commitments, this ongoing noise pollution has significantly impacted our ability to rest. When booking, I specifically mentioned we would be staying with a baby, and it is quite perplexing why we would be situated near a potential source of disturbance, specially that it’s off-season and the hotel is clearly not fully booked.

We have shown considerable patience, but the situation has now become untenable and it could have easily been avoided if you had some consideration towards your guests with a policy to meet their most basic needs when staying at your hotel and that is : a restfull sleep night!

The staff seemed overwhelmed with the English language and basics like checking room availability, programming the room keys, bringing the breakfast, even cleaning the room.

What an enjoyable stay! The hotel is in a fantastic location and was very clean. The reception staff were most helpful at recommending places to visit on the island. The breakfast was very nice with a good choice of food. I would highly recommend the hotel and hope to return!