LES TERRASSES DU BAILLI ^{* * *}

We had high hopes for Hôtel Le Bailli de Suffren, and while the location is truly beautiful - with stunning views, direct beach and pool access, and a great breakfast - our overall experience was deeply disappointing due to unacceptable hygiene issues.

Upon arrival, we were given a room that had visible mold on the walls and a diffuser placed in the corner to mask the musty odor. This is not only disturbing but raises serious concerns about the hotel’s air quality and maintenance standards. When we complained, the initial response was to wash and repaint over the mold, which is clearly not a real solution.

We were then moved to a different room - only for one night - and had to wait until the following afternoon to access a third room. Shockingly, this room also had visible mold. Two out of three rooms with the same issue? That’s not an isolated incident - that’s a systemic problem. When we overheard the maintenance staff speaking French, they casually mentioned that they wash off the mold and repaint weekly - a troubling sign of how deeply this issue runs.

While the view from our final room was breathtaking (see attached photo), the repeated exposure to mold has left us doubting the overall cleanliness and safety of the hotel.

To add to this, dinner at the hotel restaurant was also a letdown - the food was undercooked, just as other reviews had warned.

Sadly, no matter how pretty the view is, mold and poor air quality are a health hazard, and it is unacceptable for a hotel of this category to ignore them. We would not stay here again.

Hôtel 4 étoiles .
Restauration au top.personnel sympathique. Seule ombre au tableau des guêpes au repas et pas moyen de s en débarrasser.

Le cadre l'accueil la piscine la mer tout est magnifique là-bas le paysage et merveilleux merci beaucoup

Lugar paradisíaco . Hotel lindo , bem cuidado com recantos e cantos cheios de detalhes com
Flores que engrandecem os olhos além da vista sem adjetivos para tanta beleza .

Beautiful hotel in stunning setting, but for four stars and overall characteristics, pricing is at the very top end in my view.

For example: bare minimum gym with only cardio machines, and food was a very mixed experience. Most was ok, but had greasy (triple cooked?) fries at the pool bar and a pork dish in the main restaurant which was partially rare inside (both was taken off the bill after we insisted). Processes seem more complex that needed, for example the pool towels with cumbersome card system.