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Avis HÔTEL SUISSE Nice
Avis des membres sur HÔTEL SUISSE
3.7/5
58 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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1. Price:I booked the most basic room for nearly €450 per night, which was a few hundred euros cheaper than the Le Méridien next door. But when I arrived, I realized they are not even in the same league. This hotel only costs around €100 per night in the off-season. For comparison, Le Méridien is €260 in the off-season, and the Luxury Collection Monastery is €640 (and still €640 in peak season). You can imagine how much this hotel is overpriced.
2. ServiceThe staff never takes the initiative to do anything. Whether during check-in or check-out, they always look like you owe them money. Never took the luggage for me
3. Facilities. Juet compare it to a €100-150 hotel. The hairdryer looks like an old payphone, the bed sags badly, the bathtub is clogged, and the room is only 16 square meters. Don’t even mention the elevator—it only fits two people.
4. Location:The location is good, right by the sea. But at the same price (or even lower), other hotels in the area also have great locations.
If the price is over €130, it’s just not worth it!
Néanmoins, il va falloir revoir le fonctionnement du stationnement… aucun parking inclue, l’hôtel nous indique d’aller au parking qui se trouve à près d’un km… 23€ de parking pour la nuit, c’est franchement abusé!!!
cela devrait être indiquer et préciser par l’hôtel… MAIS SURTOUT pris en charge par l’hôtel… une collaboration avec le parking enfin voilà quoi… payer 23 euros par nuit en plus pour le parking c’est vraiment pas très commercial…
beaucoup de bruit au premier étage.
Drin war ich nicht
We stayed for 2 nights, and the experience was disappointing. The room was extremely small for two people—barely enough space to open two small carry-on suitcases at the same time. Bathroom was not updated.
One major issue was the parking. The listing on Expedia made it seem like the hotel had its own parking, but that wasn’t the case. We had to find a parking garage about 600–700 meters away, which was a real hassle, especially with luggage. We wasted time searching for parking and then had to walk quite a bit to the hotel.
I brought this up with the front desk, and instead of being helpful, the receptionist was rude. She told us we should have called in advance or temporarily parked in front of the hotel to ask—but that wasn’t even an option. The street in front is a crowded, single-lane road where stopping is not feasible. As foreigners, calling ahead wasn’t practical for us either.
Overall, we paid $600 per night for a tiny 110-square-foot space, inconvenient parking, and unhelpful staff. It felt like a tourist trap. If we had known there was no parking, we would not have booked here.
And also breakfast was over priced.
Definitely not recommended.
Room: 4 stars
The room, like the hotel itself, felt a little dated but was very clean and comfortable. Everything was well-maintained, and we appreciated the care taken with cleanliness.
Service: 5 stars
The service was exceptional. The bellhop went above and beyond, helping with all our luggage and personally delivering our bags to the room—a level of service we truly appreciated.
Location: 5 stars
The location is truly the star of the show. Hôtel Suisse offers stunning sunset views of the beach that are hard to beat. It’s perfectly situated within walking distance of Old Town, fantastic restaurants, and great shops. You really can't ask for a better spot to explore Nice on foot.
Value:
We felt the value was on par, especially given the amazing views and central location. You're paying for the unbeatable scenery and proximity to everything, which makes it worth it.
In summary, if you value location and service, Hôtel Suisse delivers. It’s a classic, charming stay with panoramic views that you’ll remember long after check-out.
尤其想表扬接待部chef，细心的为我们讲解早餐及各项注意事项。在游玩过程中我的眼镜架断掉了，经过前台的咨询，chef细心地为我查询了附近的眼镜店，同时打印了地图并标注了位置，这令我们十分感动。
需要注意的是因为是老酒店，所以电梯间格外狭小，同时房间空间也不算很大。
综合而言，是一家值得选择的优秀度假酒店。
wir freuen uns sehr zu hören, dass Ihr Aufenthalt im Hotel Suisse in Nizza eine außergewöhnliche Erfahrung war. Vielen Dank für Ihre lobenden Worte über die herrliche Aussicht, die ideale Lage und den hervorragenden Service. Wir werden Ihr Lob an unser Team weiterleiten, insbesondere an Ivan, für seinen aufmerksamen Service und seine Freundlichkeit.
Wir freuen uns darauf, Sie bei Ihrem nächsten Aufenthalt wieder begrüßen zu dürfen!
Mit freundlichen Grüßen,
Nous sommes ravis que votre séjour à l'Hôtel Suisse à Nice ait été parfait et qu'il vous ait laissé de beaux souvenirs. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.
Cordialement,
Myriam Fernandes, Directrice Customer Relations
We are delighted that your stay at the Hotel Suisse in Nice lived up to your expectations. Thank you so much for your praise of the room, the friendly and efficient service of our staff, and the much appreciated breakfast. Your satisfaction is our greatest reward. We look forward to welcoming you again during your next stay.
Yours faithfully
Myriam Fernandes, Directrice Customer Relations
Pros:
- Excellent location to shopping, restaurants, etc.
- Good WIFI and AC in rooms
Cons:
- SMALL rooms and the SMALLEST bathroom I have ever been in for a hotel of this "quality". My husband and I are tall (both over 6 feet) and could barely fit in the shower and our knees would hit the wall opposite of the toilet. Parts of the bathroom were also dingy and not kept up.
- They also only had soap in the shower to be used as body wash and shampoo- I would think a "4-star hotel" would provide you with separates of these two.
- Loading and unloading at the hotel is a pain because there are spots for about 2 cars.
- parking for the hotel is almost a half a mile away so not very convenient if you have a car.
- The lobby gives off more hostel vibes than upscale boutique hotel
For the price, I would stay at the Hyatt or Le Meridien as they are in a similar location for around the same price with better amenities.
Thank you very much for taking the time to share your recent experience at the Hotel Suisse in Nice. Your feedback is very important to us and we are grateful for your detailed comments.
We are delighted to read that our central location and the quality of our Wi-Fi connection contributed to your comfort during your stay. However, we sincerely regret that some aspects of our rooms, in particular the size and layout of the bathroom, did not meet your expectations.
We have noted your comments regarding our hospitality products. It is important to stress that our choice to provide combined care products (such as shower gel and shampoo in one product) is part of our commitment to sustainability and respect for the environment. We apologise if this has caused any inconvenience and we fully understand the importance of meeting our customers' individual preferences. Your feedback is valuable and will be taken into account as we continue to improve.
Similarly, we take into account your comments regarding parking and the general atmosphere of our lobby. Your suggestions are extremely valuable, and we are actively working to improve our services and provide a smoother, more satisfying experience for our guests.
We understand your decision to consider other establishments for future visits. However, we hope that we will have the opportunity to welcome you back to the Hotel Suisse and offer you an experience that is more in line with your expectations. If you give us a second chance, we would be delighted to assist you personally to ensure an exceptional stay, while respecting your preferences.
Once again, thank you for your constructive return. Your comments are a source of inspiration for us to continually improve and offer the best possible service to our guests.
We look forward to welcoming you back to Hotel Suisse in the future.
Yours faithfully,
Myriam Fernandes, Directrice Customer Relations