Publicité
Publicité
Avis ZUMA Cannes
Avis des membres sur ZUMA
4/5
25 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
ZUMA
Ouvert
- Ferme à 01h30
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Horaires d'ouverture
Lundi
18:30 - 01:30
Mardi
18:30 - 01:30
Mercredi
18:30 - 01:30
Jeudi
18:30 - 01:30
Vendredi
18:30 - 01:30
Samedi
18:30 - 01:30
Dimanche
18:30 - 01:30
Les meilleurs à Cannes et autour
Publicité
A man came over (supposedly the manager) and, instead of replacing the bottle, he opened a new one and poured only a quarter into a glass, saying that’s how much we had left. He then walked away without any further courtesy or explanation.
The same blonde server then came back (not our original waiter) and we asked if that was really the manager. She said yes, took away the dessert menu without asking, and left. When we called her back and mentioned we hadn’t finished choosing dessert, she returned with the menu in a noticeably rude and rushed manner. When we told her this behavior was unprofessional and by far the worst service we’ve received at Zuma, she responded sarcastically with “Good” and walked away.
My wife went directly to the reception to report what happened. Thankfully, a director came, listened to us, apologized sincerely, and offered a new bottle of ginger ale and a complimentary chocolate fondant, which we appreciated.
This experience was very disappointing, especially given Zuma’s reputation. While the director’s apology helped, the earlier attitude and lack of respect from the staff were shocking and unacceptable for a place of this caliber.
Apprenez vous à parler à votre personnel??? ?
200€ per kid
I do not understand why tables are sticky for this level of luxury.
Would recommend to do something about it
every single request or order takes 30 minutes + because the waiters are all over the place and obviously understaffed, so even getting the attention of one of them is a whole thing on its own.
The food was refined and full of flavour, the sushi and robata dishes were fresh and beautifully prepared. Service was smooth and professional, and the staff were friendly without being intrusive.
It’s definitely on the pricier side, but the quality, ambiance, and location make it worth it for a special evening out on the Riviera.
Totally recommend it, much better than any other restaurant at Palm Beach
Zuma’s energy is vibrant and chic, with dishes that are as stunning as they are flavourful — but it was Vasiliki who turned a great night into an extraordinary one. Thank you, Vasi, for your incredible hospitality. You’re the reason this was a perfect evening. ????
Food was verrry late too.
Overall the experience was miserable.
Too bad for a Zuma branch honestly