B&B HOTEL près de Disneyland® Paris
Inauguré en 2015, l'hôtel B&B Disneyland Paris® fait partie des hôtels recommandés par Disney. Ses 400 chambres tout confort, spécialement aménagées pour 4 ou 5 personnes, offrent aux familles, notamment, des prestations de bon niveau. Situé à seulement quelques kilomètres de Disneyland Paris et non loin du centre commercial du Val d'Europe, l'établissement a mis en place, pour encore plus de commodité, une navette gratuite vers et depuis les parcs. Pour finir sa journée en beauté, il est même possible de dîner au B&B Disneyland Paris : l'offre de restauration est variée et s'inspire des tendances actuelles.
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Avis des membres sur B&B HOTEL près de Disneyland® Paris
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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The restaurant and breakfast options are limited and don’t cater well for people with dietary requirements.
Staff were generally unhelpful and looked miserable. I saw staff having a heated argument in the breakfast area.
Breakfast is very busy and every morning we had to wait for crockery & cutlery. Staff don’t clear tables very quickly, generally the breakfast area was not the cleanest.
The shuttle bus to the parks are very regular at peak times but it is like a fight for survival to actually get on one.
If you can afford better then stay somewhere else.
To begin, I booked two rooms, with a specific request that one of them have twin beds. Instead, I received two rooms with queen beds. This was a clear failure to honor the reservation details. Worse, no one ever acknowledged or attempted to resolve this, and we were forced to keep the queen beds, which was not what we needed.
Secondly, I paid extra for a room with a frigobar, which was not present upon arrival. I had to spend nearly an hour trying to get this corrected, and only after multiple conversations did a staff member finally bring one to the room.
Then, when I went to take a shower, I found that the bathroom was flooded, creating a serious safety and hygiene issue.
Adding to this unacceptable experience, the following morning I was stopped from entering the breakfast area because I had a slightly larger purse. Meanwhile, the guest behind me was allowed in with multiple bags and backpacks. This double standard was not only unfair, but deeply humiliating.
To make matters worse, I spoke directly with the manager on duty, expecting support and resolution. Instead, he simply looked at me and did absolutely nothing—no apology, no explanation, and no attempt to make things right. This level of indifference is simply unacceptable from any hotel management.
This stay was frustrating, disappointing, and frankly made me feel disrespected as a guest. I request a full explanation, a formal apology for the multiple failures and the poor treatment I received.