HÔTEL MATHIS * * * *
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Hôtel chaleureux à l'atmosphère feutrée proposant des chambres dont celles avec balcon, un bar ouvert toute la nuit.
L'Hôtel Mathis a été rénové très récemment. Si la couleur or est bien présente, elle n'est en aucun cas clinquante. Elle réchauffe juste l'atmosphère qui est déjà très feutrée. La décoration joue dans le rétro décalé, travaillé avec élégance. Les chambres se cachent derrière une façade discrète dont les stores et grilles noires semblent les protéger des regards indiscrets. Seule une lumière tamisée filtre derrière des tentures captives. Certaines chambres ont des balcons équipés de petites tables et chaises permettant de prendre le petit déjeuner ou une boisson. Le bar, tout de rouge vêtu, rappelle les salons Napoléon III. Il est ouvert toute la nuit.Le Mathis cultive l'esprit maison et entretient une relation privilégiée avec ses résidents, en offrant un service sur mesure haut de gamme, discret et chaleureux.
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Avis des membres sur HÔTEL MATHIS
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
The hotel’s location is excellent, and all the staff were incredibly kind and friendly. The rooms were generally very clean and well-maintained. For example, unlike many other places we’ve stayed, the Nespresso machine and kettle in the room were spotless and limescale-free :)
The beds were quite comfortable and the sheets were perfectly clean.
The only issue we had was the sound insulation between rooms — if you're a light sleeper, you might hear conversations or even the coffee machine from the neighboring room as if it were in your own. But if that doesn’t bother you, I think it’s a great hotel overall.
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TERRIBLE SERVICE, POOR ROOM STANDARD AND DISHONEST BEHAVIOUR
Extremely HORRIBLE experience. There was ZERO transparency regarding minibar charges — nothing was clearly displayed, and no one informed us at any point. When we questioned the charges later, the manager even said, “Why didn’t you ask?” That’s not how hospitality works.
At checkout, no one asked whether we had used anything from the minibar, but after we left, the hotel QUIETLY charged our credit card without any notice or approval. When we returned to dispute it, the manager was NOT HELPFUL AT ALL, just outright REFUSAL to everything we requested. Not even once trying to understand or assist.
We even brought back the untouched minibar items, but they refused to accept them. With no clear pricing and no communication, this felt deceptive and DISHONEST. Not once did we feel welcomed or respected as guests. We even mentioned that we would be leaving a review online, but they clearly didn’t care and told us to do whatever we wanted — an SHOCKING attitude for a hospitality business.
On top of that, the room was extremely small, poorly ventilated, and uncomfortable. For the price paid, the living environment was far BELOW expectations. This kind of lack of transparency and low-quality accommodation is unacceptable. I strongly do not recommend this hotel to anyone, especially international travelers who might not expect such HIDDEN TRICKS.