HÔTEL BELFAST * * * *
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Hôtel au charme historique préservé avec des équipements modernes et des chambres classiques avec du mobilier d'époque.
L'hôtel Belfast est situé dans un bâtiment du XVIIIe siècle dont le charme historique a été magnifiquement préservé. Son architecture intérieure et les caractéristiques de recréer l'élégance de cette époque tandis que des équipements modernes tels que la climatisation et double vitrage ont été ajoutés pour plus de confort. Le hall d'accueil est richement décoré et le plafond orné d'une peinture restaurée. La détente est assurée dans l'un des salons où l'on peut s'installer pour boire un verre sous une magnifique verrière. Le style des chambres est très classique avec du mobilier d'époque et même les salles de bains ont un petit côté rétro.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
Avis des membres sur HÔTEL BELFAST
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
개선문 옆에있어 교통조건이 편리한것 이외에는 장점이 없습니다.
시설은 낡고, 방은 좁고... 화장실 비데도 없고..
다시 안갈것입니다...ㅠㅜ
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Questions fréquentes :
I would like to formally complain about several situations that happened during the night shift yesterday and today.
Yesterday afternoon when I first contacted the hotel by phone to check availability for the current bookings I was very clear that the guests staying were not responsible for any sort of payments, therefore I've asked for payments links and put my card on hold.
But since the first check in yesterday night of guest **** he was asked several times about payment of his reservation, which the first night was paid. Today as he was going back to his room night shift at reception, again, asked for his payment, which is already fully paid. Also asked for payment of the second booking of **** and *****.
When I called to understand the situation the same night shift reception not only was extremely rude to me and the guest he also said he couldn't check if it was payed and when I asked if this could be resolved in the morning, since he also couldn't understand what as the issue, he started to scream at me on the phone and hang up without notice. And still made the guests pay a deposit.
This type of behaviour is unacceptable from any kind of hotel, especially one that has such high reviews. Besides expecting apologies for my guests and myself, I expect the money they paid to be returned.
I'm very disappointed this was the experience they initiated their stay at the hotel and fully hope it won't happen again.