Avis LE CITIZEN HÔTEL Paris

This is hands down the WORST HOTEL EVER!!! I booked a reservation for my Mom's surprise birthday trip. We traveled from the U.S. The rooms were nothing like the online portrayal. We were then 'upgraded' to a room on the top floor, supposedly, one of their best. The outside sound was so loud, it became completely unbearable, not to mention, the room was cold. There were (2) space heaters in the room. They weren't adequate enough to properly heat the room. After a couple of hours of these HORRIBLE conditions, we decided to check out. As I was assisting the Uber driver placing the luggage in the trunk, my Mom fell, while existing the establishment. The owner, Sophie refused to give us any refunds! I would STEER CLEAR of this 'FARCE' of a hotel, if you want to enjoy your stay here in Paris! I would give this place a ZERO star rating, if it was an option. I would best describe this establishment as a 'tiny hotel,' yet they want to charge a premium rate. Lastly, it appears that 'they' are trying to manipulate their Google rating by not showing the lowest reviews. I feel an obligation to share our terrible experience at this hotel!!!

We stayed at Le Citizen hotel for our last night on our European holiday. Staff were really friendly and provided some great food and sightseeing recommendations for us. It’s a small boutique hotel which we loved, modern and contemporary space. The location is beautiful, and we enjoyed sitting in their small cafe space, drinking nice rosè and watching the world go by. Travelling with small backpacks meant we could easily walk to Gare du Nord to catch the train to the airport. Big thanks to the team at Le Citizen.

Schöne, wenn auch sehr belebte Gegend. Trotz geschlossenen Fenster war es laut in der Nacht - aber das ist eben Paris :). Ausstattung des Zimmers sehr gut. Frühstück klein aber fein.

Locations was incredible.
Breakfast was delightful; Rooms were clean and comfortable.
Staff was incredible friendly and helpful.

Will make my way back here my next Paris visit.

יש חדרים טובים ויש גרועים. החדר של 15 מ"ר קטן מאוד מאוד ואין בו מקום למזוודה. הגדולים מעולים

Not only did this hotel exceed our expectations 10-fold, but they upgraded our room for free as we were on our honeymoon. We had friendly and positive interactions with all the staff, and the view from our room was exceptional!

We stayed in the Le petite for our first night in Paris. Small room for sure, but has all you need. Reception was super friendly. Bed was very comfy. The location couldn’t get any better for walking around. Tons of stuff nearby. We had a rental car and parked in the hospital parking garage nearby. Just FYI- it doesn’t open until a litter after 5:30am. We couldn’t get in to get our car when we tried before then. Will be back if we’re in this area again!

Cute hotel , with friendly staff . We really had an amazing experience staying there

We really enjoyed this hotel! Terrific location, great coffee, well designed rooms. Will def be back!

Great little hotel with friendly staff and beautiful views right on to the canal St. Martin. Room was well designed and clean. Would book again

Hotel molto ben tenuto, vicino a tutto ma lontano dal caos, ottimi ristoranti nei dintorni, stanza panoramica, colazione inclusa. Consigliatissimo.

Une autre idée de l'hôtellerie...
Par contre toutes les personnes qui nous reçoivent sont très accueillantes et sympathiques..

We came in the last minute, the staff helped us with everything. Absolutely the best stay in Paris, thank you! We look forward for our next visit!

Super Aussicht, U Bahn Stationen keine 10 Minuten entfernt. Personal war sehr freundlich. Bett war sehr gemütlich. Wir waren Anfang Dezember dort, leider zog es durch die Fenster und es war seeeehr kalt im Zimmer da es auch nur ein Heizkörper gab der in Richtung Fenster strahlte.

מלון בוטיק מצויין נקי ארוחת בוקר בסדר גמור, והצוות מקסים בהחלט נחזור שוב

A big shout-out to Manager Gizam and Yasin who have been wonderful as they took care of us during our 8-day stay at Le Citizen Hotel. They are some of the nicest people we know and super helpful too. My husband needed to see a doctor and Gizam managed to get us a doctor who came within an hour. We stayed at the Suite and the king sized bed is lovely and comfortable. The room is neat, clean. There is a lot of sunlight in the room (unlike many stuffy rooms in Paris which are old) so it feels fresh and spacious even though it is not a big room (but by Paris standards, 35m sq is acceptable to us at that price). The view of the canal is lovely. I have only one issue - it is noisy on the weekends so i needed to keep the windows shut as i am a light sleeper. I used ear plugs so most of the noise was kept out. But because there is no AC during autumn and winter, i would need to keep the farthest window from our bed open to let in cool air otherwise it is a tad too warm for me. So to fix this issue for me, I made sure that all the windows were open for cool air and ventilation when we were out and about in the day so that when we were about to sleep at night, the room is nice and cool. One night, the weather was a tad warm (yes unusual for October!) so i had no choice but to keep the furthest window open to let in cool air. So my only complaint was that I wished there was a choice for air conditioning in the rooms in case the room is warm. But other than that, the hotel in general was great for us as we were surrounded by some really lovely restaurants and cafes. There are so many to choose from! Oh and the Amorino ice cream shop is just opposite and it closes at midnight so you can imagine the amount of ice cream we had. A romantic area to stay at for couples because the canal is romantic at night as it allows for some lovely strolls along the canal. Thank you once again Gizam and Yasin! Love, from Singapore.

Schoon, en comfortabel hotel. De kamer was echt heel groot met alles erop en eraan. Aan het kanaal st Martin, dus fijn uitzicht en een leuke buurt. Zou hier graag terugkomen. Oh ja, ontzettend vriendelijk personeel.