L'hôtel était en rénovation. Pas d'ascenseur, beaucoup de bruit et de poussière. Outre cela, le ménage dans les chambres n'était pas au top. Par contre, le personnel était vraiment très gentil et serviable.

Estuvimos de visita en este hotel y lamentablemente no nos tocó buena suerte, el hotel estaba en plenos trabajos de remodelación, no funcionaba el elevador y nos dieron cuarto en el piso 4,,,subir escaleras con maletas y sin ellas , un martirio, eso si, nos dieron buena atención en recepción y contestaban todas nuestras dudas. la ubicación hacia el viejo Quebec también es algo distante.

A great historical yet updated and well appointed boutique hotel a short walk from Historic Downtown Québec! Rooms are very spacious and beautifully decorated with modern and eclectic decor. Very quiet rooms despite facing a heavily used road… impressive. Staff are very helpful and courteous. The hotel is ideally situated just about 20 min walk from the Old City, and there’s plenty to eat and entertain right out the front door, just a minute or 2 away. Bonus is underground parking available just a couple minutes away outside the front door… worth the cost with in and out privileges.

Nous avons été bien reçus! Au départ une chambre du quatrième étage nous avait été attitrée cependant en raison des rénovations et l’ascenseur étant hors d’usage nous avons réussis à se faire changer de chambre au deuxième étage. Le personnel est courtois, les chambres sont neuves, très belles et vraiment propres. Nous y retournerons une fois les rénovations terminées pour pouvoir profiter des installations!

This was my first visit to Quebec city and I booked a room 2 nights for 2 adults and 1 child. We arrived early to the Hotel Royal William to inquire if we could leave our luggage somewhere as check in time was not until 4 pm. A lovely man at the desk named John stated that was not a problem that our room was ready for us.

He also asked if we would mind taking a different room from what we had booked as the elevator was not working due to renovations. To our pleasant surprise, our room was upgraded to a suite which had a kitchenette. The room was spacious, with a great large bathroom, very clean and plenty of space for our belongings. And we got to check in early!

As we started our adventures for the next 3 days, we asked John many questions and never once did he get impatient with us. He readily showed us on maps how to get to the places we wanted to go. He was so very helpful and accommodating.

The person who came on later in the day was just as pleasant and helpful as John was. I am sorry that I didn't get her name. Again she was very help with all our questions and provided us with bus passes so we could get to the Quebec aquarium.

This was a great experience for us all.

Venus de France avec un groupe passer quelques jours.

Très bel hôtel idéalement situé.
Nous avons apprécié l'accueil en général, la grandeur de notre chambre et sa propreté, l'espace salle de bains avec baignoire.

Bémol sur le petit déjeuner qui manque un peu d'originalité voire une composition locale (fèves au lard, bacon/saucisse, oeufs brouillés, etc ...)

Housekeeping wasn’t doing it’s job well.

Overall, the room and service was great. Room is very spacious and clean. The hotel is in good location with indoor parking. There are restaurants, clothing stores nearby. I just hope there should be slippers in the room and they'll add more varieties of food for their breakfast.

Bel hôtel dans le quartier St-Roch près des resto. Pas de stationnement à l’hôtel toutefois. Il y a des stationnements souterrains pas loin.

Nous y sommes restés une nuit en août dernier, dans un chambre avec un lit king. C'était très beau, très confortable et très propre. Nous y serions restés une nuit de plus s'il y avait eu une disponibilité. C'était d'ailleurs tranquille malgré la pleine occupation.

Great hotel, very spacious bathroom and bedroom. We got a wine for our honeymoon, very nice staff???? we'll visit again. Nearby is a very great cafe for breakfast and lot's of nice restaurants.

Really nice hotel, we had the most affordable room type offered and our room was VERY very spacious and was surprisingly stylish for the price (it was pretty budget friendly compared to other stays nearby). The hotel design is kind of art deco vibe, the lobby is an older style compared to the rooms upstairs. The bed was very comfortable and the bathroom was nice and clean.

Near the lobby they had coffee, oranges/apples and yogurt available when we checked out at 5:00am. I think they offer a continental breakfast.

There is parking available in an underground garage directly across the street from the lobby doors, parking is $22 per night and just gets added to your room charge. To get into the garage you just pull your car up to the door and wait, they watch on a monitor to see if anyone is waiting to go in (it may be helpful to park right in front of the lobby doors, then check-in, and then let them know you have to go into the garage). At night they lock the doors to the building accross the street that has the elevator that goes down to the garage, so we had to ask the concierge to open the main garage door to access the garage early in the morning.

We brought our dog with us, the hotel is pet friendly and charges $40 to have a pet. We only stayed 1 night so I don’t know if it was a per night charge. We didn’t walk our dog near the hotel so I’m not sure if there was any green space nearby.

I would say the biggest downside was the lack of shower pressure (I had the rain shower on though and didn’t try the regular shower because the spout was too high on the wall for me to adjust). We also couldn’t get the tv to play anything but music (we likely could have just called down and asked for help but decided not to).

Place was quite large and spacious. Staff were all very kind. Room was clean, place looks modern, washroom clean. Room was a tad cold at night ... there was a tiny tiny heater but it is in the bathroom and couldnt heat anything up for the life of it, but the thick blankets was enough to keep warm throughout the night. Overall pleasant experience and would book again. Location is close enough to old Quebec and we just walked to the attractions. Some shops nearby if you need any items or food. Great place

Dommage que le stationnement ne soit pas à proximité !!

La habitacion muy amplia y limpia ,me gusto mi estancia

No parking on premises that is really annoying. You have to park the next block and walk to the other side. Other than that its clean and big

Superbe hôtel dans le cœur du centre ville. Chambre confortable et spacieuse.

Très bon hôtel. Grande chambre bien agencée et décorée avec goût. Je recommande vivement