THE REMINGTON SUITE HOTEL & SPA

My experience was great. Outstanding customer service.

Best place to stay in Shreveport hands down. I stay here monthly for work & the staff and I are on a first name basis. Chris, Jett, and Lewis will bend over backwards to make sure you’ve got everything you need. Valet service is exceptional and affordable. There’s a little bar downstairs if you need a drink. They even have a full service boutique salon & spa with massage & Hydrafacial! I’ve had both & they are fantastic. Housekeeping is by request, but that’s totally fine with me. The rooms are all themed differently in a chic boutique style & they’re all beautiful. Very comfortable beds. I’ve stayed in about all of them, and I do have my favorites now! Most rooms I’ve stayed in have either shower/tub combo or both. The penthouse jacuzzis are my favorite! All rooms I’ve stayed in have a mini fridge. I believe most had a microwave. No room service because there is no kitchen, but the staff is so helpful with dinner recommendations. Also, the penthouse is so affordable, I highly recommend you splurge! It’s worth it. The views are beautiful. Coffee & snacks are available in the morning. No full service breakfast. All rooms have smart TVs which I prefer so I can login and watch Netflix. Wifi can be spotty in some of the rooms but 4th floor & lobby have good connections. Overall beautiful hotel & I highly recommend it for your trip to Shreveport!

The hotel itself is beautiful! I’m local and I’d never stayed here so my wife & I booked a room for my birthday. She called in advance & spoke with the staff about accommodations but everything was different when we got there.. we were told we could get in the pool but when we arrived they said it’s only for spa guests. The website also says you could rent access to the rooftop for a private dinner but when we arrived, they told us they didn’t have a restaurant. I’m not sure if it was a race thing or a sexuality thing but we didn’t feel very welcomed by the staff at all. I don’t think it was worth the money; I won’t be back.

For what you pay go to Holiday Inn Downtown.....First they checked us into someone else's room which I find crazy because the front desk takes you to your room...2nd hotel staff tells different information at every call to make me question if my phone voice vs my appearance Is a problem....I booked because of the pool and decor..pool is only for spa guest not hotel guest even though I asked several times on the phone....the decor is old painted furniture and plastic wall sidings....it's an old place with 10dollar repairs...looks good from far way but up close its not worth the 300 a night..

Locals (recent) to the area and we'd never heard of the The Remington until I did some browsing for a place where my husband and I could go for a couples massage.
The massage was lovely, the staff was kind and welcoming. We enjoyed our experience very much.
Although we didn't stay the night we did take get to take a tour of the hotel and we absolutely loved it. It really is a hidden gem. The rooms were beautiful even considering that they aren't "luxury".
The property makes for a great venue with their banquet room near the roof top.
I will definitely be recommending this place to family and friends.
I understand not everyone can afford their prices but I'd much rather spend my money here than at the other hotels which are crowded with people doing who knows what.