HÔTEL DES REMPARTS * * * *
Hôtel aménagé dans une demeure du XVII siècle et proche de la basilique Notre-Dame à Beaune, avec cour intérieure.
Niché contre les fortifications du XVe siècle, cet ancien hôtel des ventes d'Élisée Epailly, premier commissaire-priseur des enchères des Hospices, est aujourd'hui un boutique-hôtel 4 étoiles. De génération en génération, la famille Epailly a transformé ce lieu historique, passant de 3 à 4 étoiles sous l'impulsion de Bruno et Emmanuelle. Les Remparts séduisent par leur tour médiévale, leurs toits vernissés bourguignons et leur superbe cour. Alliance parfaite entre patrimoine et confort moderne. Le petit-déjeuner vous est offert pour toute réservation en direct.
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Avis des membres sur HÔTEL DES REMPARTS
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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Firstly, the Junior Suite we were assigned was located on the ground floor, right next to a high-traffic area. This meant that throughout the day, other guests were constantly passing by our room, forcing us to keep the curtains drawn for privacy. This lack of natural light made the room feel claustrophobic and took away from the enjoyment of our stay.
Furthermore, the breakfast area was situated directly in front of our room, leading to a constant buzz of activity from as early as 8:00 am. This made it impossible to sleep in or enjoy a peaceful morning. We decided against having breakfast at the hotel, as the additional charge of €23 seemed excessive. However, we did expect basic service when we requested a cappuccino before heading out for our own breakfast. Unfortunately, the staff completely ignored us, and after waiting for 15 minutes, we had to voice our complaints.
To add to our disappointment, upon returning from breakfast, we found that the bed had been neatly made, but the bathroom had not been touched. The towels we had left in the sink for replacement were still there, unchanged. This lack of attention to detail and cleanliness was unacceptable for a hotel of this caliber.
Overall, our experience at Hotel Les Remparts was far from satisfactory. The staff's indifference and lack of hospitality left us feeling like an inconvenience rather than valued guests. I cannot, in good conscience, recommend this establishment to others.