HILTON PARIS LA DÉFENSE * * * *
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Hôtel doté de chambres au confort luxueux et salles de réunion équipées.
Au pied de la Grande Arche, au coeur du plus grand quartier d'affaire d'Europe, il est évident que cet hôtel Hilton s'adresse d'abord aux businessmen et women de passage dans la capitale. Mais pas seulement ! Si vous aussi, vous voulez profiter d'un confort luxueux et de chambres "relaxation" (spacieuses, avec bain à remous et douche séparée...) à deux pas des plus grands sites parisiens par métro direct, le Hilton Paris La Défense vous accueilliera avec le même plaisir. Neuf salles de réunions elles aussi bien équipées, mais encore un restaurant de qualité et une salle de remise en forme complète.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
Avis des membres sur HILTON PARIS LA DÉFENSE
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
I had a fantastic experience at this hotel. The staff were friendly,
the room was clean and very comfortable, and the location couldn’t be
better. It’s inside a shopping mall, which makes everything super
convenient — shops, restaurants, and public transport are all just
steps away. The atmosphere was calm and relaxing, and I felt well
taken care of throughout my stay. I would definitely come back and
highly recommend it to anyone visiting Paris.
The only negative is getting to the airport, no car can be stopped in front of the hotel, need to carry luggage to reach the taxi stop.
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Questions fréquentes :
My son, who has a severe nut allergy, was told that he can safely eat certain items from the breakfast buffet as they did not have any nut-based products in them.
My son consumed some of the items that I had been assured were safe but quickly complained that he felt uncomfortable. It transpired that these items had, in fact, been cooked using nut oils.
Being six years old, he was not able to communicate that his throat felt blocked, but instead said that he felt ‘full’ and the food had reached his throat.
Luckily, he didn’t go into full anaphylaxis.
I find it unbelievable that I’m even having to say this about a Hilton hotel, but staff were not only negligent but dismissive, ill-informed, careless and lacked any remnants of training on the subject of allergies and their seriousness.
An allergy is not a preference. It can be life-threatening.
When I specifically asked staff, I was assured that he would be fine with certain items.
Hilton owed us a duty of care and has caused injury and endangerment to life.
Even when I asked somebody on the front desk (Thomas) to speak to a duty manager the following evening, I was told there isn’t one.
I’ve since followed up with management and we’ve been offered a refund on our stay £400 seems to be how much they value the life of a child. Truly awful.