Publicité
Avis des membres sur IL SALUMAIO DI MONTENAPOLEONE
3.5/5
26 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
IL SALUMAIO DI MONTENAPOLEONE
Ouvert
- Ferme à 22h30
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+33 2 76 00 11 23
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Les meilleurs à Milan et autour
Publicité
Ottimi salumi e formaggi, risotto alla milanese buono.
Nota negativa del posto è stata la scortesia di un cameriere .. dal momento in cui non abbiamo ordinato del vino (in quanto astemi) si è rivolto male. Ci ha trattato diversamente dagli altri commensali , con aria di superiorità e a tratti indifferenza … addirittura dimenticando di portare un dolce, e ci ha fatto attendere ben 15 minuti per portarci il conto
Al traer el pan no señalaron que tenía nueces, y por suerte pude verlo antes de comerlo! No se disculparon...
Trajeron la pasta ardiendo, pero en 2 minutos se enfrió... Por lo que cuesta no valió nada la pena.
¡NO LO RECOMIENDO!
- The pasta tastes and looks microwaved:
It tasted like plastic and stuck together. I showed the waiter, he agreed and said he would let the kitchen know. I received no apology or compensation. I am italian and this is the worst italian food I have ever had(outside of italy included). The fact that they charged 26€ for this pasta is beyond my understanding.
- Horrible customer service:
They treat you horribly and show zero respect for you. They do not have an understanding of what customer service is. They do not apologize for anything and don’t compensate for their mistakes. After complaining about the disgusting pasta and not being told the white bread had nuts hidden inside politely(my boyfriend is allergic) I did not hear a single apology. They simply do not care about you. Following my complaint the waiter brought the bill without saying a word. They did not discount anything or offer a free coffee to compensate for their poor service. I asked to talk to the manager and he was apparently too busy to come and talk to us. Considering this is a pricy place I was shocked by such rudeness.
Overall, for the price of this restaurant the quality of service and food is horrifying. Even if the prices were low, I would still find it unacceptable to serve such poor quality of food. You do not find this low quality pasta anywhere else (you can cook yourself better pasta if you’ve never cooked before in your life).
PLEASE DO YOURSELF A FAVOR AND DO NOT COME HERE!!!!!!!!
When we got there we was seated outside and it was an amazing setting. The guy that was serving us was anything but helpful.( grey hair with glasses) It seemed that everything we asked was too much trouble for him.
We didn't understand some of the menu and asked him to explain and he just didn't seem interested. So we ordered two pasta dishes one with mushrooms and one with a bolgnese sauce to it and it was just very mediocre. I was hugely disappointed with this place. And even the desert was like a cheap trifle.
Its ashame as this place is beautiful for a romantic meal. Just ashame about the service and food. And at the end he tried to charge for cocktails that we didn't have, but before we mentioned that we didn't have cocktails he tried to say that the disarano and coke was a cocktail. Then we pointed out but its on the bill aswell. He just stormed off and corrected the bill. Just rude and the meal cost over €100 so not worth it at all.