Retour à la fiche établissement RESTAURANT-SPA THE GARDEN

Avis RESTAURANT-SPA THE GARDEN Strasbourg

Avis des membres sur RESTAURANT-SPA THE GARDEN

4.1/5
57 avis
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Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service

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315romaind
315romaind
Visité en juillet 2025
Du check-in au check-out, aucune fausse note. Le personnel est au petit soin. Un petit-déjeuner gourmand. Un séjour parfait au Voco Strasbourg.
davidob07
davidob07
Visité en juillet 2025
Comfortable stay in a nice king suite room, we made use of the balcony despite it being a very warm time of the year. There was a good choice at breakfast. Car parking was pre booked and worked well. A short walk into Strasbourg made it a good location. Staff all pleasant and helpful.
Eric B.
Eric B.
Visité en juillet 2025
Nous avons passer une agréable soirée au Spas ( nombreux équipements) et terminé au restaurant The Garden avec une belle et très bonne planchette charcuterie et fromage.. Ambiance conviviale dans le beau jardin calme en extérieur, personnel accueillant et professionnel.
Carla F.
Carla F.
Visité en juillet 2025
Un excellent séjour au VOCO Strasbourg ! La chambre était très confortable, le petit-déjeuner est exceptionnel, avec des produits frais et locaux, et un large choix pour tous les goûts. Mention spéciale au personnel, toujours souriant, attentionné et aux petits soins. Une belle expérience que je recommande sans hésiter !
Jörg H.
Jörg H.
Visité en juillet 2025
Ein tolles Hotel mit mäßigem Service und schlechtem Standort (nicht wirklich schön)
Allerdings sind die Fotos sehr gut gelungen ????
2Arnolds
2Arnolds
Visité en juin 2025
Staff excellent, spa spectacular, balcony room with view of rail lines very special plus with the door closed you could not hear the trains, breakfast ver good.
Quentin S.
Quentin S.
Visité en juin 2025
Belle expérience, hôtel accueillant, pratique car proche gare et centre. Personnel agréable. Spa super
Traveler67513830775
Traveler67513830775
Visité en juin 2025
Nous avons été au Voco à l'occasion d'un Blind Test organisé par l'établissement. Nous avons passé un super moment :) Le personnel est au petit soin et très sympatique. J'ai également pu participer à d'autres évènements, notamment une soirée moules frites avec des moules en 3 façons (une tuerie) et une mention spéciale pour les frites maisons !!!|Vivement la prochaine soirée !!!
M5323WNgaryr
M5323WNgaryr
Visité en juin 2025
Great room. Breakfast was very good. Easy walking distance to train station. The staff was extremely helpful and friendly.
Fred A.
Fred A.
Visité en juin 2025
L'hotel est bien situé dans Strasbourg, j'avais un doute sur le bruit dû au chemin de fer qui est juste à côté, mais non rien. Les chambres sont bien et propre.
Petite note négative... Les peignoirs étaient déchiré aux poches. Le hammam ne fonctionnait pas j'ai dû sortir du spa pour demander de le mettre en marche. Ce qui a été fait.
Vous pouvez manger en chambre via Uber et il y a des boulangeries et des restaurants à proximité.
Béline H.
Béline H.
Visité en juin 2025
Mon hôtel préféré à Strasbourg. Belles chambres, superbe terrasse pour manger dehors l’été, très beau spa et piscine
219zhangy
219zhangy
Visité en juin 2025
Neatly located near the train station with a lovely garden to relax and enjoy the ambience. Thank you for upgrading my reservation to a room with a balcony.
Edyta J.
Edyta J.
Visité en juin 2025
Room was clean but small, bed comfortable, bathroom you get everything you need so it’s ok. Parking per day is 20€, delicious breakfast, waffles with the local confiture or honey are highly recommended! Good natural orange juice. The only thing is that the pool is not included in the stay price, 9€ per entry. In my opinion it should be included in price and reservation made free of charge just to control the number of people inside.
S1892FAlouism
S1892FAlouism
Visité en juin 2025
Clean comfortable room, breakfast was delicious, nice variety to choose from. 10 minute walk to train station. |Good location 20 minute walk to cathedral and town center area. Plenty to see and do in walking distance from hotel location. Highly recommended staying there.
sgA9398WX
sgA9398WX
Visité en juin 2025
Grâce à nos chèques vacances nous avons pu profiter de ce superbe hôtel original . Nous avons était bien accueilli … Nous avons eu une chambre spacieuse, propre, rien à dire, très jolie … nous avons profité de la piscine que nous avons réservé sur le site, choisi notre horaire et c’est pas parti pour 1 h de détente. Ce qui est top c’est que c’est limité en place , ça j’apprécie, au moins on est plus tranquille, et on a eu de la chance parce que nous étions seul un p’tit moment . Le petit déjeuner super, ya du choix, le fait maison j’adore … Après c’est juste un petit détail mais la Clim ne fonctionnait pas bien … |Nous y reviendrons.
Christophe L.
Christophe L.
Visité en juin 2025
Établissement de la chaîne IHG, accueil chambre petit déjeuner parfait. Excellent séjour dans cet établissement
callfrank
callfrank
Visité en juin 2025
The rooms were nice, with a spacious bathroom and good lighting. There was a coffee machine, a kettle, and a safe, but unfortunately, the minibar was empty except for water. The general interior design of the hotel was pleasant and in good condition. The room itself, as well as the rest of the hotel, was clean, with the exception of the bar tables.||However, lunch and dinner were disappointing — the food was not tasty, and some of the meat dishes were overly fatty or poorly prepared. What was worse was the service in the restaurant and bar. Food was served with thumbs in the bowl, there was no “please” or “thank you,” and the staff were generally unfriendly.||The bar service was even worse. The bartender didn’t leave the counter, took the order without saying a word or even making eye contact. It was unacceptable. Tables in the bar area were also dirty.||Reception staff were friendly, but overall, I would not recommend this hotel due to the poor restaurant and bar service.
เอกราช .
เอกราช .
Visité en juin 2025
ห้องพักสะอาด อาหารเช้าไม่มากแต่ดูดี บริการน้ำฟรีในห้องแต่ว่าน่าจะน่าจะเป็นน้ำก๊อก สามารถลงมาเติมได้ โรงแรมไม่ใหญ่แต่ดูทันสมัยสะอาดมากๆ
LaraMK99
LaraMK99
Visité en juin 2025
This was a poor experience and cost VOCO some repeated business, I am afraid. The rooms are OK, clean, as expected. However - three nights in a row I, and then - 'we', with my colleagues, have been refused to have a dinner in the restaurant due to a group booking! We were offered to come at 9. Not good, especially if you are on business and have to get up really early. That group is no more than 18-20 people, and the restaurant capacity is much larger. I spoke to the restaurant questioning their approach and was told it was not to do with the number of people dining at once, it is because the restaurant had to buy all ingredients just for this group!! WHY only for this group? Why we, equally paying guests, cannot have dinner or even a snack (which I requested and was also refused) and what would happen if they had an ordinary night with a restaurant full of people, then what? This is so poor and unjustified. I am a frequent visitor so are my colleagues, travelling a lot, we have an office in Strasbourg and this was a convenient location. VOCO might have accommodated this group of tourists on this occasion, but clearly lost us, repeated guests. Just a few days ago I was telling others to stay here as its close to the station. An unexpected U-turn for us, surely. Bad move, VOCO!
Lara M.
Lara M.
Visité en juin 2025
This was a poor experience and cost VOCO some repeated business, I am afraid. The rooms are OK, clean, as expected. However - three nights in a row I, and then - 'we', with my colleagues, have been refused to have a dinner in the restaurant due to a group booking! We were offered to come at 9. Not good, especially if you are on business and have to get up really early. That group is no more than 18-20 people, and the restaurant capacity is much larger. I spoke to the restaurant questioning their approach and was told it was not to do with the number of people dining at once, it is because the restaurant had to buy all ingredients just for this group!! WHY only for this group? Why we, equally paying guests, cannot have dinner or even a snack (which I requested and was also refused) and what would happen if they had an ordinary night with a restaurant full of people, then what? This is so poor and unjustified. I am a frequent visitor so are my colleagues, travelling a lot, we have an office in Strasbourg and this was a convenient location. VOCO might have accommodated this group of tourists on this occasion, but clearly lost us, repeated guests. Just a few days ago I was telling others to stay here as its close to the station. An unexpected U-turn for us, surely. Bad move, VOCO!
X1621VWmichaln
X1621VWmichaln
Visité en juin 2025
This is a nice modern hotel, with big clean rooms.|Excellent breakfast.|Just 8min with Uber to the city center.|With a Fitness room and a big selection of drinks in the bar.|The team is very nice and helpful. |5 min from the train station. good place to stay in Strasburg
Valmir L.
Valmir L.
Visité en juin 2025
Não fui muito feliz em minha estadia:
No meu quarto a geladeira não estava funcionando ( quando arrumaram ficou muito fraca) ; cama muito baixa ( e em baixo pó acumulado a muito tempo); Sem mesas para café da manhã ( todas tomadas ); Não pudemos jantar no Hotel, porque todo o Restaurante estava reservado para um grupo ...... Uma pena.
Elodie C.
Elodie C.
Visité en juin 2025
L’hôtel offre une décoration soignée, moderne et chaleureuse, un vrai plaisir pour les yeux dès l’entrée. L’accueil à l’arrivée a été bon, personnel sympathique et professionnel.

La chambre était agréable, propre et bien agencée. Petit bémol : le transat sur le balcon était en mauvais état, pas du tout engageant, dommage pour un espace extérieur qui pourrait être vraiment agréable.

Concernant la piscine, déception : elle est payante, à 9€ par personne et par heure. Et une fois sur place, l’espace piscine est plutôt petit et sans réel cachet, donc l’expérience n’est pas vraiment à la hauteur du tarif.

Autre point regrettable : l’accueil au petit-déjeuner. Un serveur peu aimable, allant jusqu’à penser que nous ne faisions pas partie des clients de l’hôtel… Une attitude un peu déplacée qui laisse une mauvaise impression.

Cela dit, le lieu reste très beau. Avec quelques ajustements sur l’accueil et la gestion des services annexes, cet hôtel pourrait vraiment offrir une expérience haut de gamme à la hauteur de ses promesses.
Rod C.
Rod C.
Visité en juin 2025
Hotel, propre, bien placé et moderne.

Par contre l'acces a la piscine payante, pas cool
Le personnel n'est pas tous au meme niveau de sympathie bienveillance etc

petit dej good
SuperSal1
SuperSal1
Visité en mai 2025
A very comfortable and welcoming hotel , an easy walk into central Strasbourg.|Good breakfast choices.|Our rooms were upgraded which was a nice bonus. Good sized room, comfortable bed and very clean|Reception staff were very efficient and friendly
jeanmH3944ZW
jeanmH3944ZW
Visité en mai 2025
This place nearly won a 5—the rooms are large, the beds are comfy, and the staff is exceptional. The staff is ready to help, whether it’s giving directions, or fixing you a dessert. Yes, the breakfast here is great, costs extra, but is well worth it. Dinner and desserts are available, and I loved their apple pie. The drawback lies with the 30 percent of the public (and 40% of children) who have any allergies or environmental issues. In short, the rooms reek of perfume: it’s not lightly scented, but horribly scented whenever the air conditioning kicks in. I frankly felt like I had the worst cold of my life when I was in the room (and my non-allergic husband didn’t like it, either). I had to go outside to breathe. It was 87 degrees and I shut off the air conditioning, which is what the front desk suggested. The problem was that, every time I left the room, the system overrode my “off” setting on the AC and kicked in. They didn’t even have an air purifier. I understand that HVAC salesmen like to upsell properties, but this scenting was worse than in many US major convention centers and upscale resorts. I felt bad for the workers, as this stinky choice wasn’t theirs. Therefore, with only a 15-min walk to the historic center, and a great staff, this would otherwise rate 5 stars. As it is, I could never return, even though it is otherwise so commendable. When will hotels learn that 30% of us, plus those with asthma, COPD and lung issues, really matter?
chrismat68
chrismat68
Visité en mai 2025
Hôtel très bien situé pour visiter le centre de Strasbourg.|Personnel très accueillant, et attentionné |Hôtel très propre et très agréable, très calme malgré la proximité de la gare.|Excellent petit déjeuner |Soins et massages très professionnels
Hafid E.
Hafid E.
Visité en mai 2025
Hôtel moderne , bien pensé . À quelques pas du centre ville . Et que dire de l’accueil du personnel qui accueillant et disponible à tous moments .le petit déjeuner tres complet et copieux. Hôtel méritant une étoile de plus
Passenger463022
Passenger463022
Visité en mai 2025
Location is the main reason we chose this hotel — just a 10-minute walk from the train station.
 |They advertise a complimentary bottle of water on their website, but we arrived to find a half-drunk glass bottle in the room. When I mentioned this to the receptionist, I was told that no one drank directly from it and that we could just refill it ourselves. This suggests they don’t properly clean or replace the glass bottles between guests, which is concerning. I’ve stayed in many hotels, and I find it hard to believe this is truly a four-star hotel. |Also, I overheard the couple next to us being given an upgrade or some kind of complimentary service because they were first-time customers — which we are as well. Strange and a bit frustrating to hear, given we received no such gesture.|We still have two nights left here, so I may update this review later — but for now, I give their service 2 stars. You can find a hotel with better service elsewhere.
shopping t.
shopping t.
Visité en mai 2025
Hôtel luxe service top merci pour beau panier TGTG j’espère la prochaine fois il aura un peu de cake ou madeleines sinon très recommandé ❤️❤️❤️
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