Nous venons de séjourner 4 jours fin.juillet 2023. Nous devrions.avoir une chambre supérieure vue mer .après avoir attendu 15 mn sous 40 degrés la navette de l hôtel...qui ne fait strictement que les allers retours arrivée/départ...
Une hôtesse débordée par 6 familles énervés arrivées depuis 11h et qui n avait pas leur chambre avant 15h...on nous a proposé la chambre 408 !!!! Allez la visiter!!!! C est aux antipodes des photos glamour du site de l hôtel....les matelas sont poses sur la pierre comme dans une chambre troglodyte et de surcroît un côté du lit est collé au mur....vue sur poubelles et fils électriques....j ai mis des photos sur trip advisor et encore je n ai pas pu tout mettre...ensuite en.lot de consolation on nous a proposé la 405 : une soit disant junior suite (rien à voir avec les photos de booking) vu l heure , nous sommes restés car on voulait un peu profiter...tout en prévenant notre agence de voyage en France afin que l on nous installe dans la chambre réservée à l initial....ce qui n arriva pas...en guise de consolation....la manageuse fantôme nous a offert 2 massages que nous avons refusés bien sur ....c est se moquer de monde !!!
Nous n avons pas dépensé un euro de plus dans cet hôtel....manganary beach et mylopotas beach avec de bons matelas ont avantageusement remplacé l hôtel . Drakos et salt ont été de formidables endroits pour dîner et dejeuner
Qq détails : piscine du haut =>très peu de transat, pas de parasol, échelle d accès à la piscine rouillée, eau sale et vitres autour très sales
Des jeunes non habillés se promènent dans tout l hôtel et de nuit , saouls crient......
Seulement 3 tables possibles pour avoir un peu de climatisation et sans vue et avec une table de billard ...
Musique très forte constante dans la piscine du bas avec pas assez de transats ni de parasols
Petits déjeuners correct sans jus d Orange frais (ce que nous avons actuellement dans un vrai 4 étoiles à Naxos )
Araignées , fourmis sur la terrasse pendant tout le séjour
On doit brancher en alternance la machine à café ou la lampe car 1 prise.....
Eau que froide le 1er jour..pour tout l hôtel.....
.joints salle de bain sales et évacuation rouillée ( j ai fait les photos de tout )
Lampe au dessus du lit cassee
Personnel très jeunes et inexpérimenté

Bref ABSOLUMENT PAS UN 4 ETOILES
La 405 et 408 sont en total contraste avec les photos glamour du site....c est une honte !
A notre retour, nous ferons le compte rendu détaillé à la direction générale du groupe tellement nous sommes mécontents et nous demandons un remboursement de moitié à notre agence de voyage . Jamais nous n avons eu un si mauvais service........

5 star experience overall. They called to confirm my arrival the day before. An employee of the hotel was waiting at the port upon our arrival. The rooms were excellent. Spacious, comfortable beds and nice size balcony. Breakfast was excellent offering several options to choose from. This hotel is located on the best beach in Ios and 5-10 minute drive to main town. You will have excellent views from your balcony. My highest commendations go to the staff. Extremely friendly and very helpful when needed. Really good bartending staff as well. Excellent cocktails and very approachable. Would highly recommend this place to anyone looking to stay in Ios.

Gersi

I recently had an outstanding massage experience with Stela and Debbie at this spa. Their expert skills and delightful humor created a relaxing atmosphere. The massage was heavenly, tailored to my preferences, and the ambiance was perfect. I left feeling rejuvenated and highly recommend this spa for a memorable, personalized massage experience. I'll be back for sure! ✨✨

I must confess that I was a little worried after reading some recent bad reviews about the hotel, but I was pleasantly surprised. First of all, the view and location The view from the hotel is wonderful, and the location is perfect, just a few steps from Mylopotas Beach. Also, the bus stop is a few steps from the hotel and costs €1.60 to go to the center of Chora. The breakfast was excellent too. The staff were friendly and helpful. Room cleaning took place every day. The hotel offers a transfer service from Porto for €5 per person each way. Some places in the hotel really smelled like sewage, but that didn't lower my rating. I know it's disruptive, but it's a hotel in the middle of an island, in the middle of the Mediterranean. I don't know if there's much they can do in terms of maintenance, you know? Take note that the hotel (and surrounding area) has a lot of cats. I know it's easy for me to say since I'm a cat lover, but cats just need love and food. If you can, it costs less than €3 for a pack of cat food on the market. Help the kittens. I'm giving one less star just because of the restaurant. We had a problem with the order, which was wrong, but they apologized. But it is also an extremely expensive risotto dish with very little portion of food. You will find much better options at restaurants on the beach and in the center of Chora.

Superbe hôtel, service parfait avec une équipe de grande qualité !

Μείναμε τον Αύγουστο 2023 απόλυτα ικανοποιημένοι από τη θέση του ξενοδοχείο το σέρβις τη καθαριότητα και την εξυπηρέτηση γενικά σίγουρα θα ξαναπάμε

View is absolutely amazing!!! Service is terrible. Food is terrible . Cleanliness is terrible . All cushioned seats are stained from drinks and sweat.

Everything about this hotel is excellent. The service was amazing, the breakfast was great, the location is perfect, with a beautiful sandy beach right in front.
They could improve the dessert menu.

Amazing views , good location. Will advise to improve your bar on the high pool … other than that amazing

The hotel is solid, but the rooms are not up to 4-Star standard at all. We’re dirty & not properly cleaned or maintained. However, customer service was phenomenal.

Beautiful location right next to the beach. Our junior suite room was large, clean with good amenities ( would like some tea though ???? ) and a sea view. Bed was very comfortable. The variety in the breakfast buffet is absolutely enormous and it is all delicious. If I'm ever on holiday in Europe again, I will try to return for a few days!

Upon arriving, we were helped with our bags and given a welcome refreshment, which was so lovely, especially after a long travel. We arrived before check-in time (two hours prior), and so we waited by the pool with our drinks, which was an amazing and breathtaking view. However, we had assumed that someone would come to get us when our rooms were ready, but no one did. Ten minutes before our check-in time, we decided to go and ask. The very nice receptionist said she would check. She looked at her computer and announced that it was in fact ready. We wished that someone would have gotten us as we waited quite a long time. But we assumed they must have been busy. The view from our room was beautiful, but the room itself was very basic. For the price that you are paying, we had expected something a little more, but the view and the pool were gorgeous. Again, at this hotel, you are mostly paying for location more than anything else. Our first night, we had no hot water as well. But once my husband spoke to the receptionist, they sent someone right away. The hot water was back twenty minutes later. That was nice, especially since it was approx. 11pm when this happened. Great service on that front! The breakfast was awesome too! So much to choose from! We were very happy with it! We would come back to this hotel in a heartbeat but would not pay the same we had paid this time around. If it was a little cheaper, a definite recommendation! But again, the location was perfect – right on the beach!

The IOS Palace Hotel and Spa is a little gem!

The location couldn't be more perfect, situated right on the beautiful Milopotas beach. The rooms were impeccably clean and surprisingly spacious, providing a comfortable and relaxing environment.

The food served at the hotel was good, with a wide array of flavors and dishes.
What truly sets this hotel apart is the incredible staff. They were friendly, accommodating, and attentive to every detail, making me feel like a valued guest throughout my stay.

I highly recommend to anyone seeking a memorable and enjoyable stay with one the best views, while discovering the beautiful island of Ios

Excellence Award on team, room, pool, service, reception and location. We will come back again

Το ξενοδοχείο είναι σε φανταστική τοποθεσία, ακριβώς επάνω στην παραλία του Μυλοπότα. Το προσωπικό του ξενοδοχείου είναι εξαιρετικό, πρόθυμο να εξυπηρετήσει κάθε σας ανάγκη. Το δωμάτιο καλό σε μέγεθος για μια τριμελής οικογένεια. Παρόλο αυτά κάποιες λεπτομέρειες που θα μπορούσαν να βελτιώσουν είναι οι εξής: μεγαλύτερη ποικιλία στο πρωινό ίσως και μεγαλύτερος χώρος για αυτό, στα δωμάτια λίγο καλύτερη καθαριότητα και τέλος πετσέτες (κάποιες ημέρες είχα προσώπου κάποιες όχι), αφρόλουτρα/σαμπουάν/κλπ μου έδιναν μόνο όταν ζητούσα, σεντόνια μικρότερα του κρεβατιού.

++++ Great location, spectacular view close to chora and one of the most beautiful sandy beaches of the island (mylopota). Gentle and helpful staff
- - - - - Definitely not value for money. Stayed for 8 days and they changed towels and bed sheets only two times and both times there're serious shortages and mistakes. Every day the drainage system smelled badly ( does maintenance mean something to you??????). Poor breakfast not equivalent to hotel's status!!

Pros :The location is perfect with great sea view. Upon our arrival we got the room earlier than the normal check in time.
The stuff was kind and helpful.
Cons: There is a problem with their plumbing system (drain) and there is awful odor every afternoon and evening even inside the rooms.
We stayed at the hotel 8 nights and they changed the sheets only once. Also they did not clean the bathroom and they did not provide clean towels daily and bathroom mat. They did not wipe the furniture and the floors.
Finally, the breakfast was very basic in terms of variety and quality not equivalent to the hotel’s price and status. I was disappointed. Not value for money.