I stayed in March 2024 and enjoyed my stay. I booked a room for this month April 2024 which I need to cancel. The cancellation link in the email confirmation does not work and I am unable to access my booking on the website. Also, the chat function does not work. I tried calling but no one answers the phone. I sent dms to the social media sites and get no response. This is extremely poor customer service. I am giving 1 star for lack of service, 3.5 stars if the online cancellation process worked and/or if someone responded.

## Invigorating Fitness and Serene Surroundings at Generator Hotel's Muv Fitness Class by Flor

As I stepped into the fitness studio at the Generator Hotel, I was immediately struck by the chill, relaxing ambiance. The soothing presence of the hotel's pool and the lush greenery surrounding the space created a tranquil atmosphere that instantly put me at ease.

It was the perfect setting for Muv fitness full body fitness class, which I had been eager to try. Flor, the charismatic and knowledgeable instructor, greeted us with infectious energy and led us through a dynamic, challenging workout.

Her expert guidance seamlessly blended strength training, cardio, and functional movements, targeting every muscle group. Flor's attention to detail and personalized approach ensured that each participant was able to push their limits while maintaining proper form.

The class was not only physically demanding but also mentally invigorating. Flor's motivating cues and the supportive camaraderie among the participants created an environment that was both empowering and uplifting. I left the session feeling rejuvenated, stronger, and eager to return.

The chill vibe of the Generator Hotel complemented the transformative workout experience perfectly. We took a coffee afterwards at their serene pool and the lush greenery surrounding the fitness studio provided a tranquil backdrop that nourished both my body and my mind.

If you're seeking a full body fitness class that challenges you while immersing you in a rejuvenating setting, Flor's class at the Generator Hotel is an absolute must-try. It's a unique blend of invigorating fitness and serene surroundings that will leave you feeling refreshed and empowered.

Me gustó mucho la clase de los sábados a las 10 de la mañana, con la profe Flor... muy divertidas.

excelente hostel uno d los mejores en los que me he hospedado en Miami tiene una excelente bar costo como todo en Miami para un latino pero muy muy bueno

Can't really beat the value. Walkable distance to Miami Beach. Friendly staff.
Only hassle would be no overnight parking. Only 10hr+ parking is about a 0.5 mile away.

Hicimos la clase de gym con la profe Flor el sábado a la mañana ! Nos encantó !! Muy divertida e ideal para arrancar el finde con todo ????????????????????????

Beautiful hostel in Mid Beach. Clean and well-maintained. Big pool. Stylish decor and comfortable furniture. Have stayed here several times now.

The rooms are immaculate, the food is delicious, and the pool is a lovely spot to relax. Plus, the beach is just a short stroll away. But what truly makes this hotel stand out is the exceptional service, particularly from Solange at the reception. She's always going above and beyond to ensure a comfortable stay. This is my third visit this year, and I can't wait to come back again!

The room is big and very comfortable with a small fridge. The location is quiet and the atmosphere on the pool is very chill.

I would like to say thank you to Hariel and Mercy literally are Kobe Bryant and Shaquille O Neal of customer service literally they should have a picture of them next to that word. Mercy & Hariel both helped me when I lost my charger and charged my device as well gave me amazing recommendation on local restaurants in the area they go to (unlike some places that say they went there and never went) you to both are truly amazing people and I would love to say when I book my stay again it will be because of them. P.S Managment you should give them lunch or dinner for free their night was busy and yet they helped everyone with a smile and great energy you truly have an exceptional employee's take care of them.

Super-fun hostel

Excellent service!!!

Places are really chill and the restaurant food is very delicios!!!

Stayed recently with some friends and our experience was okay. For as many good things we experienced, there were a fair amount of negatives but our overall experience was positive.

Room Features: Our main problem was that our private 4-bed room was shown online in pictures with a fireplace, seating area, and a more spacious bathroom, but it didn't come with any of that. It was just the two bunk beds and a tiny bathroom with inadequate storage. It looks like they used pictures of their private guesthouses instead for our space.

Room Amenities: We were also disappointed that the hair dryer, iron, and toiletries were not included in our room (even though we contacted the hotel beforehand and were told they would be) and instead had to be rented out from reception. This includes the toiletries (body wash, shampoo, conditioner) which were available at reception for a fee (which we ultimately got waived after complaining).

Room Design/Storage: This is a hostel, but we stayed in the private room, so we expected they would design these rooms in a way that maximized storage, but we only had the underbed storage bins; there was virtually no shelving or anything to facilitate storage better, so everything had to sit on the floor: toiletries, makeup, hair dryer, extra clothing, iron, etc. There was definitely adequate space in the room to accommodate shelving, so we wish they would've installed some.

Staff: It is nearly impossible to reach anyone by phone, but they are fairly responsive by email. We also had to ask for extra towels multiple times before they finally brought some. The front desk is usually understaffed with people waiting, so if you need anything, you usually have to wait. That being said, once we did get in contact with staff, they were super friendly, helpful, and accommodating.

Hotel Amenities: We loved the ability to get free beach towels from the front desk, the awesome pool/courtyard/patio area, the public bathrooms, and the general trendy design of the hotel. There are also computers available for use, lots of seating space, and the restaurant onsite.

Restaurant: Hoja Taqueria is onsite and has good hours, but is unfairly overpriced. Also their happy hour deals are a sham: an order of tacos normally comes with two for around $15 but the happy hour special is $7...for one taco. The majority of their drinks are made with mezcal but are premixed, so if you don't like mezcal, you are SOL. Breakfast was cold and overpriced as well, so we made every effort to not patronize the restaurant.

Hotel Vibe: We met some great people and loved hanging out in all of the various public spaces, especially the pool desk. Cannot beat the location in the heart of Miami Beach and having the beach/boardwalk right across the street. Also, the pricing for this location makes it superior to most other options.

A Gem of Miami Beach! This is the spot for easy-going travelers who like a chic place that isn’t pretentious. The indoor lounge is beautiful, the pool is a lil oasis with lots of seating and custom murals, the hotel restaurant and bar is exceptional and at a fair price. (Don’t you dare miss happy hour mon-fri and you better try the mushroom burrito, I am not asking)

Our front desk staff was extremely helpful and friendly. Alvin was such a delight, very approachable and shines bright in his role of guest interfacing; he truly seeks out to ensure an exceptional guest experience. Lee also helped us with changes to our itinerary and questions about our stay with great care and professionalism. Ronald was our bartender for the bulk of our stay and I can’t recommend him enough as a talented bartender and hospitable staff member.

All-in-all great stay. Th rooms were very clean and functional. My only recommendation would be for pillows that a little more cushioned as opposed to just fluffy so they don’t sink down. But really, can’t wait to be visiting here again and I have been recommending this spot to my friends.

Good time in Miami this is the spot

Still here right now. Cool vibe. Beyond that, a complete failure. $350 USD a night and they ran out of beach towels. What hotel in Miami Beach doesn't have enough beach towels for the guests staying there? WiFi died across multiple floors and hotel says it's unfixable. TV in room is streaming only so that doesn't work either. Phone in the room is broken. Most staff are sympathetic and hard working but like other reviews here noted the brunette woman working at night is the rudest person I've encountered in years. Unacceptable for the price. Stay away.

Great location. Bus stop right across the street (although the bus/trolley service in Miami/Miami Beach is totally unreliable—in the 5 days I was there, never less than half an hour wait no matter where, what, or when. Some of the bus drivers are INCREDIBLY rude and unhelpful, to boot.), as is the BEACH. The staff were nice, and helpful. The hotel plays loud boom-tss-boom-tss-boom-tss music at all hours. Lobby, restaurant, "chill-out room," poolside, there is nowhere you can go and not have that daffy music shoved into your head. Because it's a hippenin' happenin' hoppenin' place, doncha know, international young money baby, let's partay. Pfff. I was in a four-bunk room, which was very cramped. No place to even sit down, aside from a metal stool. Bathroom was minimal, no place to even set down your toiletries or shower stuff.

El hotel fue el final, me encanto el ambiente y mas con el evento de DJ fue lo mejor y fenomenal, goce mucho y el muchacho de recepcionista Lee fue amable cuando necesitaba algo del hotel.

El hotel está muy bien ubicado… su habitación es moderna.. se puede oír un poco de bulla.. en el vecindario hay un mercado a una cuadra, hay un Starbucks y la estácion de bus está al frente. Es una de las paradas de bus turístico, el cuales puedes pagar cuando te subas, el pago es solo con tarjeta.

You guys are heroes. I’m a transgender woman. I wasn’t able to get my ID changed yet. Despite this The Generator treated me respectfully as a woman and as a person. Other hotels in South Beach need to follow their example. The Generator us the most LGBT friendly hotel in Miami Beach.

My weeks here was by far the best moments I ever had. I genuinely want to cry with how respectful the staff was. I felt so safe and comfortable. It was just nice not having to share a hostel with men given the sexual assault that happened to me in the past at a different place. I was even able to make a lot of friends during my business trip! The Generator are really above and beyond. This says nothing of that heated pool I swam in almost every day lol.

Special thanks to The Manager, Tadeo, and Lee. Whenever I do business in Youth Florida again I’m bringing my whole team there. You guys are heroes.

Me cobraron cada día 36 usd adicionales sin consultarme.

Good Vibes!!!

The hostel is very good located with the beach very close by, shops and bus stop.
The atmosphere in the hostel is also nice.
The 4 bed dorm was quite small and I did not like the layout. The sink is in the room so can be quite noisy and you can hear everything through the bathroom/entrance door.
As advertised there are sadly no curtains for the bunks either.

Room of 4 girls. Great service, perfect location. Clean room.