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Avis CASALE PANAYIOTIS Kalopanagiotis
Avis des membres sur CASALE PANAYIOTIS
4.4/5
58 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
We had a conversation with the hotel manager. In the end, the hotel's manager, Iliana Hochigorgiu, admitted that the rooms in this old stone building were subleased from another owner and had not undergone any renovation. She also admitted that we were not the first guests to receive this stone room instead of the beautiful, bright room that was advertised on the website, and that they had received negative feedback multiple times. So, the hotel manager is not only aware of the issue and the deceived guests but also knows that there are no real photos of these rooms on the website. Manager Iliana did nothing to address our questions about why they repeatedly treat guests this way, only offering empty apologies and trying to steer the conversation in a positive direction by changing the subject and avoiding giving direct answers.
Please read reviews about this hotel; I deeply regret not having done so, like other guests, and I did not read reviews about this terrible place where people hide behind beautiful ideas of a family business and claim to care about how they conduct their business. They don't care; it's just a way to make money off people who come once and won't return, but that's not a concern because new guests will arrive. The hotel has not seen renovations in a long time, the food in the restaurant is of low quality, and the staff is distant and unfriendly. Perhaps this review will help someone make the decision to go elsewhere.
Nous avons vraiment passé un super week-end super sympa
En fait, nous avons adoré le spa de cet hôtel
C'était une expérience incroyable
L'équipe Casale Panayiotis
Pourrait également ajouter une piscine pour les enfants, ce serait bien.
Merci pour les commentaires positifs. Nous travaillons dur pour vous offrir un accueil chaleureux et vous rendre heureux.
Nous sommes d'accord pour la piscine et cela fait partie de notre plan futur.
Nous avons hâte de vous accueillir à nouveau
Cordialement,
L'équipe Casale Panayiotis