Publicité
Avis des membres sur LABOURDONNAIS WATERFRONT HOTEL
4.4/5
36 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
LABOURDONNAIS WATERFRONT HOTEL
Y aller et contacter
+230 202 4000
Réserver sur 
Les meilleurs à Port Louis et autour
Publicité
Some amenities may need to be updated (the toilets, for instance).
The food was really good. We were so well catered to all day.
The service is of high quality. Some of the resorts out there have a bit to learn from these folks!
Thank you for your kind words. We are glad to hear that you had a successful business meeting at our hotel. We would love to welcome you back as a guest next time. Our hotel is conveniently located in the heart of Port Louis, close to many attractions and amenities. You can enjoy our spacious rooms, our restaurants and bar, our spa suite and our fitness center. We hope to see you soon and make your stay memorable.
Warm regards,
Rolph Schmid – Managing Director
Nous vous remercions d’avoir pris le temps de partager votre avis sur notre hôtel. Nous sommes désolés d’apprendre que vous n’avez pas apprécié votre mi-cuit de thon. Nous attachons beaucoup d’importance à la qualité de notre cuisine et nous aimerions savoir ce qui n’a pas été à votre goût. Pourriez-vous nous envoyer un email à fbmanager@labourdonnais.com avec plus de détails sur votre expérience et votre numéro de réservation ? Nous vous contacterons dans les plus brefs délais. Merci de votre compréhension
Cordialement,
Rolph Schmid – Managing Director
Reception staffs are lovely. However, some of the restaurant staff(guy wearing suit) were very unfriendly (we had a staring contest lol) they completely ignored us and focused mainly on the tourist, perhaps because we were locals? Dine somewhere else until service are back to norms :))
Overall great hotel.
Thank you for your honest feedback. We are very sorry to hear that you had a disappointing experience at Labourdonnais Hotel. We always strive to provide friendly and efficient service to our guests, and we apologise for falling short of your expectations. Please note that corrective measures will be taken to prevent such kind of situation again. We appreciate your kind words about our food and wine selection, and we hope that you will give us another chance to make it up to you. We value your loyalty and hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
Thank you for your kind words and positive review. We are delighted to hear that you enjoyed your stay at our hotel. Did you have the chance to eat at our two restaurants? Brasserie chic restaurant for international cuisine or at our Yuzu restaurant for Asian cuisine? They are both highly rated by our guests and offer a variety of dishes to suit your taste buds. We hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
We regret to hear about your unpleasant experience. We value all our customers and we do not tolerate any form of discrimination or racism. Labourdonnais Hotel is open to everyone, regardless of background or preferences. We apologize for any misunderstanding or inconvenience that may have occurred since this is definitely not the standard of our hotel as you can see from the many positive reviews we have received from our satisfied clients. We take this matter seriously and we would be grateful if you could please get in touch with us directly by sending us an email on rdm@labourdonnais.com. This will help us understand the situation better and address the issue. We hope you will give us another chance to host you again in the future and provide you with a better experience.
Warm regards,
Rolph Schmid – Managing Director
Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel. We hope you had a relaxing and memorable time with us.
Did you have the chance to visit the places of interest in Port Louis? There are many attractions to explore, such as the Blue Penny Museum, the Aapravasi Ghat and the Central Market? You can learn about the history, culture, and diversity of Mauritius, as well as shop for souvenirs and local crafts.
Thank you again for choosing our hotel. We hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
Thank you for your kind words and positive review. We are delighted to hear that you enjoyed your stay at the Labourdonnais Hotel. We strive to provide our guests with the best possible service and comfort, and we are glad that we met your expectations. We hope that you also enjoyed our delicious gourmet dishes at Brasserie Chic restaurant. We hope to see you again soon!
Warm regards,
Rolph Schmid – Managing Director
We are thrilled to hear that you had a wonderful time at our hotel. We are glad that you appreciated the scenery and the atmosphere. Food is our passion and we strive to deliver great dishes that satisfy your taste buds. We use fresh and local ingredients to create authentic and delicious cuisine. We are happy to know that you liked the food and that it met your expectations.
Service is our priority and we aim to provide impeccable and friendly service to all our guests. We have a team of professional and courteous staff who are always ready to assist you with anything you need. We are pleased to hear that you received wonderful service from our staff and that they made you feel welcome and comfortable.
Thank you for choosing us for your business dinner and for sharing your feedback with us. We appreciate your kind words and your support.
We hope to see you again soon and we would love to know if you had the chance to try our delicious pastries at the Coffee lounge as well. It is the perfect place to unwind after a meal or to catch up with friends and family. If you haven’t tried it yet, we highly recommend it for your next visit. You won’t regret it!
Thank you again for dining with us and for giving us a positive review. We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid – Managing Director
Thank you for your kind words and wonderful review! We are delighted to hear that you enjoyed your time at our hotel restaurant and that you appreciated the impeccable and attentive service of our staff.
We hope you also had the chance to try the delicious cocktails at the Post Box Lounge Bar, where you can relax and unwind in a cozy and elegant atmosphere. The Post Box Lounge Bar is one of our highlights, offering a variety of drinks and snacks to suit every taste. If you haven’t tried it yet, we highly recommend it for your next visit.
Thank you again for choosing our hotel and for sharing your feedback. We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid – Managing Director
Thank you for your wonderful review! We are delighted to hear that you had an amazing conference at our hotel. We appreciate your kind words about our banquet manager, Rachel, who went above and beyond to make your event a success. She is indeed a valuable asset to our team and we will be sure to share your feedback with her. We always strive to provide the best facilities and services for our guests. We hope that your conference was productive and enjoyable. We hope that you also enjoyed the coffee breaks and delicious bites that we offered.
We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid - Managing Director
Thank you for your lovely review and for choosing our hotel! We are thrilled to hear that you had a great stay with us and that you liked the location, the rooms, and the staff. We appreciate your special mention of Ms. Saira, who was very helpful and supportive for everything you needed. She is a valuable member of our team and we will share your feedback with her.
We also appreciate your suggestion to increase the breakfast option. We are always looking for ways to improve our services and we will take your feedback into consideration. We want to offer you the best possible experience at our hotel and we value your opinion.
We hope you had the chance to enjoy a relaxing spa treatment at I Spa suite, where you can pamper yourself with a variety of massages, facials, and body treatments. I Spa club is one of our best features, offering a serene and soothing environment to rejuvenate your body and mind. If you haven’t tried it yet, we highly recommend it for your next visit.
Thank you again for your kind words and for sharing your experience with us. We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid – Managing Director
Thank you for your wonderful review. We are thrilled to hear that you loved our hotel and that you enjoyed your time.
We hope you also had the chance to enjoy a delicious pastry at the Coffee Lounge where you can relax and indulge in a selection of freshly baked cakes. You can also try our signature coffee blends, teas, smoothies, and juices.
Thank you again for choosing our hotel. We look forward to seeing you again soon. Have a lovely day!
Warm regards,
Rolph Schmid – Managing Director
Thank you for your kind words! We are delighted to hear that you enjoyed your lunch at our restaurant and that you appreciated our service. We always strive to provide the best dining experience for our guests. Did you have the chance to try our delicious cocktails at The Post Box Lounge bar? They are made with fresh ingredients and exotic flavours. We hope to see you again soon!
Warm regards,
Rolph Schmid - Managing Director
الفندق له مدخلين المدخل الرئيسي و المدخل الآخر من جهة الواجهه البحرية و الاسواق و المطاعم ..
على ان موقعه مميز لكن مافي ازعاج ابدًا ..
الافطار كان محدود و بالنسبه للعشاء بوفيه مفتوح بحسب طلبك ..
Thank you for your lovely feedback about your stay at our hotel. We are delighted to hear that you enjoyed our service, location, and dinner buffet. We appreciate your kind words and compliments.
We are sorry to hear that you found our breakfast limited. We have more than 20 items on our breakfast menu to choose from, including hot and cold dishes, pastries, fruits, juices, and coffee. We hope that you were able to find something to your liking.
We also hope that you had the chance to enjoy a relaxing spa treatment at our I Spa suite. Our spa offers a range of services, such as massages, facials, body scrubs, and aromatherapy. It is the perfect way to pamper yourself and unwind.
Thank you for choosing our hotel and we hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
Thank you for your positive feedback. We are glad that you enjoyed your time at our hotel. We hope that you also had the chance to try our delicious gourmet dishes at Brasserie Chic restaurant. Looking forward to welcoming you again soon.
Kind regards,
Rolph Schmid - Managing Director
Thank you for your wonderful review! We are delighted to hear that you have been enjoying our service for two years. We appreciate your kind words about our customer service, decor, architecture and food. We strive to provide the best quality service and it's great that we've been able to meet your expectations. We are also glad that you find our experience unique and eye-catching. Did you also have the chance to enjoy our sunset cruise to explore the harbour of Port Louis? It’s a great way to end the day with a beautiful view and a relaxing atmosphere. We hope to see you again soon!
Warm regards,
Rolph Schmid - Managing director
We are truly sorry to hear about your disappointing experience at our hotel. We apologize for the inconveniences you faced while waiting for your order and receiving your drinks. This is not the usual standard of service we strive to provide to our valued guests. We appreciate your feedback. Since our F&B Manager has already spoken to you about this incident, the necessary actions to remediate the situation have already been taken in order to ensure that our staff are more attentive, courteous and professional in the future. We hope you will give us another chance to serve you better and show you the true quality of our hospitality. Thank you for choosing our hotel and for sharing your review.
Warm regards,
Rolph Schmid - Managing Director
Cordialement,
Rolph Schmid - Managing director
It's great to hear that you made the most of your stay at our hotel. Thank you so much for sharing your positive feedback. We hope that you also had the chance to enjoy a relaxing spa treatment at I Spa suite.
Looking forward to welcoming you again soon.
Kind regards,
Rolph Schmid - Managing Director
Thank you for your rating. We are delighted that you enjoyed your time at our hotel. We hope that you also had the chance to sit back and relax at Post Box Lounge bar over a delicious cocktail while admiring the beautiful view on the marina. Looking forward to welcoming you again soon.
Warm regards,
Rolph Schmid - Managing Director