OCEANIA LE METROPOLE MONTPELLIER * * * *
Hôtel
4.6/5
Y aller et contacter
3 rue du Clos René,
34000Montpellier,
France
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Avis des membres sur OCEANIA LE METROPOLE MONTPELLIER
4.6/5
332 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Visité en septembre 2023
This Hotel is very nice but!
I sort of wondered if anyone worked there?
On arrival at 15.00 on Friday, the young receptionist seemed confused as our rooms were not ready, but we only had to wait a short time.
We were 3 guests which included 2 elderly ladies one with a walking stick
Parking in the garage under the Hotel was perfect, but when I asked for help with baggage, I was asked why!,
I requested a trolley, and then I asked another young woman if there was a trolley or someone could help, fortunately she seemed to know and helped me
At 17.30, we went to the bar but no one was there, eventually the chef came to serve drinks, by that time we decided to go for a walk.
Dinner was very good, service and menu excellent.
Our 1st morning breakfast, a buffet, was very good but only one young man attending to the room, Only one staff.
Next morning a disaster!, we arrived for breakfast, a large group had been in before , the tables were at mess, none set up and above all, the buffet, nothing left, we felt for the young man, again only one staff, he was trying clean up the tables, along with other guests, we complained to the receptionist offered us the breakfast for free.
The day receptionist, Quentin, was very helpful, but also felt for him having to field off so many complaints.
The night receptionist, Guillaume also was very helpful.
I could not recommend this Hotel at all, It seemed to me the staff had to cope with bad management , not enough staff.
I sort of wondered if anyone worked there?
On arrival at 15.00 on Friday, the young receptionist seemed confused as our rooms were not ready, but we only had to wait a short time.
We were 3 guests which included 2 elderly ladies one with a walking stick
Parking in the garage under the Hotel was perfect, but when I asked for help with baggage, I was asked why!,
I requested a trolley, and then I asked another young woman if there was a trolley or someone could help, fortunately she seemed to know and helped me
At 17.30, we went to the bar but no one was there, eventually the chef came to serve drinks, by that time we decided to go for a walk.
Dinner was very good, service and menu excellent.
Our 1st morning breakfast, a buffet, was very good but only one young man attending to the room, Only one staff.
Next morning a disaster!, we arrived for breakfast, a large group had been in before , the tables were at mess, none set up and above all, the buffet, nothing left, we felt for the young man, again only one staff, he was trying clean up the tables, along with other guests, we complained to the receptionist offered us the breakfast for free.
The day receptionist, Quentin, was very helpful, but also felt for him having to field off so many complaints.
The night receptionist, Guillaume also was very helpful.
I could not recommend this Hotel at all, It seemed to me the staff had to cope with bad management , not enough staff.
Visité en septembre 2023
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Es hat uns gut gefallen
Visité en septembre 2023
Very nice, and confy spot
OCEANIA LE METROPOLE MONTPELLIER
Responsable
19/11/2023 à 04:16
Dear guest,
Thank you for sharing your positive experience with us !
We hope to see you soon in Oceania le Métropole,
Kinds regards,
Audrey Noygues
Front office manager
Thank you for sharing your positive experience with us !
We hope to see you soon in Oceania le Métropole,
Kinds regards,
Audrey Noygues
Front office manager
Visité en septembre 2023
easy to park
OCEANIA LE METROPOLE MONTPELLIER
Responsable
04/09/2023 à 09:06
Chère Jennifer,
Nous sommes ravis que vous ayez trouvé notre hôtel facile d'accès et que vous ayez apprécié sa proximité avec le centre-ville. Merci d'avoir pris le temps de partager votre expérience. Nous espérons vous revoir bientôt à l'hôtel Oceania Le Métropole.
Cordialement.
Dorian, assistant de direction
Nous sommes ravis que vous ayez trouvé notre hôtel facile d'accès et que vous ayez apprécié sa proximité avec le centre-ville. Merci d'avoir pris le temps de partager votre expérience. Nous espérons vous revoir bientôt à l'hôtel Oceania Le Métropole.
Cordialement.
Dorian, assistant de direction
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OCEANIA LE METROPOLE MONTPELLIER compte 332 avis avec une note moyenne de 4.6. Vous pouvez consulter les avis de OCEANIA LE METROPOLE MONTPELLIER en cliquant sur ce lien ou partager votre avis sur OCEANIA LE METROPOLE MONTPELLIER
OCEANIA LE METROPOLE MONTPELLIER se situe au 3 rue du Clos René , 34000 Montpellier
Les meilleurs à Montpellier et autour
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Thanks a lot for ! We are very happy to see that you have loved your stay in your suite in our beautiful hotel !
Thanks for your support, this encourages us to continue working to offer the best service to our customers.
See you soon in Oceania le Métropole,
Kinds regards
Audrey Noygues
Front office manager