Avis LE RELAIS DE FRANC MAYNE Saint-Emilion

Si estás leyendo reseñas dudando si reservar o no, esta es tu señal: RESERVA! Este lugar es maravilloso. Desde la cálida bienvenida y atención por parte de Rachel hasta el entorno precioso y lo impecable de la habitación. Fue una experiencia muy completa, la calma que se respira, la ubicación a pocos minutos de Saint Emilion, el desayuno! Repetiremos sin duda. Muchas gracias a todo el equipo por hacer de nuestras vacaciones inolvidables.

We loved our stay at Chateau Franc Mayne! The service was incredible and just a nice walk through the vineyards to Saint Emillion’s City Center. Breakfast everyday was incredible. We were given homemade breads, jam, eggs, fruit, freshly squeezed orange juice, yogurt and coffee. The pool was picturesque and a great way to relax on vacation! Everyone was helpful and welcoming. It was truly an amazing place to stay.

Rachel ja Pascal ovat huippu asiakaspalvelijoita ja huoneet ylellisen kauniita. Kävelymatkan päässä Saint-Emilionista. Tilan oma viehättävä viinikierros ja maistelu kuuluu hintaan.

Uma experiência diferente |Ficamos hospedados na casa da árvore. Um quarto literalmente construído em cima de uma árvore gigante. Todo de madeira, era um charme.|Serviço familiar muito gentil. Café da manhã gostoso. A visita às adegas vale muito à pena. Ótimo local!

Excellent - first class service

We had an amazing stay at this highly recommended place in Saint-Émilion! The highlight was definitely their incredible wine tour. We learned all about their wine-making process and got to taste some of their wines, which I personally found exceptional. On top of that, the hotel staff were incredibly kind and welcoming, making our stay even more special. We can’t wait to come back!

Le relais Franc Mayne was fantastic from start to finish. We had a warm and friendly welcome from Cecile who showed us our rooms and the property. The relais is like a big home that you use as your own. They have a big massive lounge, garden, pool area to relax. Breakfast is served every morning in a big dining room and Cecile was there in the morning to do it. All fresh products. She was perfect. Smiley, happy and made us feel super relax and welcome. We can walk to st Emilion village from the relais it’s about 30’ it s a lovely walk from the back of the property. They do a free tour of the winery and the wine cellar if you say at the Relais. We did a tour with a lovely lady she was very passionate. They have easy parking. I will definitely come back with friends or family.

We truly loved the treehouse - with the views in the morning and evening just being stunning!|Add to that the excellent breakfast and ‘free’ wine tour and this is truly a place to come back to!||So why then a 4 star rating (and not the maximum of 5): the cleaning lady ‘forgot’ to service our treehouse and we needed to ask for basic items like shampoo or toilet paper (not what you would expect when paying a premium).

Both my wife and I really enjoyed our short stay at the Chateau and would recommend it to our friends and relations. Beautiful setting and the breakfasts were amazing. The wine tour and sampling is a must. We learnt new things about the fabulous wines of the region. Hopefully we get an opportunity to return one day very soon.

Rachel war eine wunderbare Gastgeberin und gibt lokale Empfehlungen.
Die Anlage ist ist sehr schön und man fühlt sich direkt wohl.
Saint Emilion ist fussläufig nach 20 min Spaziergang erreichbar.
Wir hatten eine wunderschöne Zeit.

Lovely place to stay and within walking distance of Saint Emilion. The chateau is quiet and secluded, with only 5 rooms on site. Breakfast is available and was very nice. However, there is no option for food on site after the breakfast. Overall it was a very relaxing place to enjoy whilst visiting Saint Emilion and I would highly recommend it!

Bretons, c'est par hasard que nous avons réservé une nuit au Domaine de Franc Mayne sans même savoir que les propriétaires sont des Rennais. Magnifique domaine à la décoration soignée. Merci à Pascale et Rachel pour leur accueil et leur amabilité. Merci également à Véronique avec qui nous avons fait la visite et la dégustation du domaine. Tout était parfait ! Kenavo

We were visiting on our honeymoon and stayed in the beautiful treehouse suite. The property and estate are gorgeous! I gave it 4 stars instead of 5 because - upon arrival we found multiple dirty and used towels + a dirty used robe on the room, still damp from the guest before. We alerted the staff at the front desk on our way to town… when we returned a few hours later the dirty and used towels and robe were still in the room (gross!). It took staff 24 hours to simply come take away the used towels and robe. I did not appreciate that- this was a special honeymoon trip and the lack of effort to remove unsanitary linens from our suite was disappointing.

That being said - the estate is beautiful. The breakfast is wonderful! We loved Veronique and Rachel- both so lovely and friendly. They made up for any negative. They are both excellent and helpful!!

Nous avons passé un merveilleux moment dans ce lieu superbe. Accueil chaleureux et visite/dégustation fort sympathique. A recommander et revenir !

We stayed at Franc Mayne for our honeymoon (and noted this in our reservation). However, the "romantic tree house room overlooking the vineyards" was absolutely terrible, especially considering the astronomical price we paid and we felt like no effort was made to compensate us for our poor experience. We expected a secure room with a high quality finish and to be treated exceptionally well. However, this was not the case.

THE ROOM
Here are the list of issues with the room...
- The door wouldn't lock, meaning anyone could get into our room. The only thing stopping people getting in was an easily scalable, waist high gate.
- In addition, the safe didn't work, so we couldn't secure our valuables in our room.
- The rain shower wouldn't work.
- The complimentary WiFi was not accessible as it was too far from the main house.
- The gate leading into the tree house was incredibly stiff to use.
- The hand rails and stairs leading up to the room were rough, the stairs felt loose under foot and the whole tree house was in need of maintenance.
- not the fault of the owner, but it was also swarming with wasps making the little balcony unusable (I suspect there was a nest at the bottom of the stairs).

THE FACILITIES
Generally, the facilities weren't without issue too, particularly the pool..
- the surface of the water in the swimming pool was full of dead bugs and needed cleaning
- the perimeter of the pool was infested with ants and needed treating
- the area surrounding the pool was all laid to grass meaning you had to get your feet dirty when walking around it (as well as avoid the wasps in the grass!)
- we were told there would be pool towels in our room, but they were missing. When we were given them, they were old.

THE SERVICE
Rachel was pleasant with us and did things like book us taxis to and from the hotel. She also offered great service during breakfast (which was very nice).
However, it was our honeymoon, our room was awful and we were only transferred to another room after having to stay a night in the tree house. It should have been the first thing that was offered to us.

We were moved to the flat above the old post office which was very nice, but it seemed like no one had been in there for months. I also had to haul our 25kg case from the tree house down narrow steps up to the other over uneven ground without offer of any help.

At the end of the stay, we were offered nothing for our trouble - no partial refund, not even complimentary wine. Just an apology. Frankly, it was not good enough.

Belle endroit belle visite

A beautiful place, very peaceful and romantic. The rooms were spacious and well appointed. The pool was a lovely addition and it was very interesting to do the wine tour. 100% recommend!

This place is very isolated and deathly quiet. A little ambient music would go a long way in the common rooms. The tree house room has no wifi and no tv, so don’t book there unless that’s what you want, though for the price, seems like here should be an option. Nice 25 minute all into village.

We had an amazing stay. Rachel was an excellent host who made us feel special from the outset until we left. Her home marmalade Jam and her husbands lemon cake were special touches. The room, the Pool, the Wine Tour and especially the wine were all delightful. 10/10

We stayed at Relais Du Chateau Franc Mayne for 2 nights this June. The property and views are beautiful. The room was breathtaking. We stayed in the Esprit de Compostelle room. The bed was the most comfortable and biggest bed we stayed in during our trip to France and Italy. The bathroom was big, beautiful, and clean. It had a bathtub with a showerhead. The chateau has a nice large common room which has books and games. There is also a billiards room open and available for all guests. The pool was relaxing with amazing views.

The staff was very helpful. We had Pascal and Rachel for our stay as well as a few other very kind staff. Breakfast was provided and very good. It included pastries, jam, scrambled eggs to order, yogurt, juice, and coffee. In addition there was a minifridge that had beer, wine, soda, and tea available for purchase at your convenience. For any other food you would need to leave the property. We got food in Saint Emilion and Libourne. Which are very short drives from the property.

The provided tour and tasting was also amazing. We had a great guide, Veronique. She was very informative about the process to make the wine and the property. Our tour had a total of 8 people. We tried 3 wines at the end.

We would come again. It was our "vacation in our vacation."

Domaine magnifique, calme et reposant. Piscine tres agréable. Petite maison d’hôte permettant la relaxation et la détente. Un accueil cinq étoiles par Rachel, le petit déjeuner très savoureux (mention spéciale pour les œufs brouillés) et surtout ne manquer pas la visite du vignoble par Véronique, qui vaut le détour .
Petit chemin par les vignes pour accéder en 25 minutes à Saint emilion a pied
Bref on reviendra

Accueil parfait dans un cadre très agréable. Merci pour votre bienveillance et votre écoute.
Petits-déjeuners délicieux avec une mention spéciale pour les très bons œufs brouillés de Philippe !! Visite du domaine très instructive. Je recommande chaleureusement cette adresse proche de St Emilion.

Séjour fantastique
Rachel est d une sympathie rare.
Souriante , serviable , service au top !
Le lieu est magnifique, au calme mais proche de st emilion. Les chambres sont grandes , literie très confortable, décorées avec beaucoup de goût
Le petit déjeuner est excellent, que des produits frais. Je recommande vivement !

J'ai ce Tableau avec le nom le relais je ne sais pas ce que veut dire ce nom et je ne sais pas ce que veut dire ce tableau. Il est très ancien mais je ne le connais pas. C'est bien qu'il soit gravé de cuivre ou d'or Je ne sais pas mais je veux avoir une idée de ce que ça veut dire que c'est chez moi

Un lieu de séjour idyllique dans ce relais château viticole, et l'accueil des Rachel est à la hauteur du lieu; convivial; on se sent chez soi. Merci.