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Avis NANASHI 2 Paris
Avis des membres sur NANASHI 2
3.7/5
51 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
NANASHI 2
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- Ouvre à 19h00
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Horaires d'ouverture
Lundi
Fermé
Mardi
Fermé
Mercredi
19:00 - 01:45
Jeudi
19:00 - 01:45
Vendredi
19:00 - 01:45
Samedi
19:00 - 01:45
Dimanche
12:00 - 15:00
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J’ai aimé retrouver des plats qui assument pleinement leur ancrage dans la tradition, jouant la carte de la “cuisine de maman” avec des touches plus fraîches et contemporaines, sans jamais en faire trop.
J’ai beaucoup apprécié de trouver un plat végétarien ???? à la carte, à la fois fin et généreux. Une très belle adresse ????
Ils ne devraient vraiment pas se prendre autant au sérieux
Ne jamais y remettre les pieds
Cadre agréable et lumière douce, vins naturels excellents. Cuisine correcte, mais rien d’exceptionnel, surtout à ce prix exorbitant. Serveur italien peu sympathique, maître de salle pas arrangeant. Dommage, le rapport qualité/prix et le service gâchent l’expérience.
At the end of our meal, we had already paid and were simply finishing our drinks when a waiter (possibly the manager) came over and just stood at our table. I acknowledged him, saying, ‘Yes, we know,’ to which he replied, ‘Well, if you know, why am I standing here?’ My jaw dropped!
They seemed desperate to turn over our table, yet when we walked past the restaurant 5–10 minutes later, our table was still available—along with several others. Why rush paying customers who are just enjoying their drinks?
With so many great restaurants in the area, I wouldn’t bother with this place.
The waiter was overly aggressive and intrusive, checking on us every five minutes in a way that disrupted our meal and made us feel rushed. They repeatedly tried to clear plates before we were finished, and their overall impatience created an uncomfortable atmosphere. At one point, the waiter even made an inappropriate comment, suggesting the entire group would be asked to leave if one person arrived late—something I found both disrespectful and unprofessional.
When we moved upstairs, the same poor attitude continued. To add insult to injury, I was overcharged by €73. Despite multiple attempts to contact the restaurant via email to resolve the matter, they have failed to respond or issue a refund. This lack of accountability and basic customer service is unacceptable.
This experience has drastically changed my perception of Le Collier. What used to feel like a trusted choice for special occasions now feels closer to a fast-food chain in terms of service quality. I have celebrated my own birthdays here and recommended it to others in the past, but after this experience, I can no longer do so.
I strongly encourage management to train staff on proper guest service and improve their responsiveness to customer concerns. Unfortunately, I won’t be returning or recommending Le Collier in the future.
However, what could have been a complete package was entirely ruined by the service. Rude, haughty, and downright arrogant staff spoiled the evening. Questions were met with sighs, smiles seemed out of the question, and when we politely pointed out a mistake in the order, we were met with a condescending response as if we were the problem.
The manager only made things worse. No understanding, no apologies, just an attitude of “we’re right, the customer is wrong.” This kind of behavior is unacceptable in the hospitality industry. It’s clear that both management and staff have forgotten the essence of hospitality.
It’s truly a shame that a place with so much potential is run this way. A good restaurant thrives or falls with its team, and Le Collier de la Reine is currently failing miserably. Unless major changes are made—and that should start with replacing the manager—I absolutely wouldn’t recommend this restaurant.