Publicité
Avis THE HOXTON Paris
Avis des membres sur THE HOXTON
4.2/5
50 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Hotel was otherwise great, was there during Roland Garros and it was a great crowd and energy.
Mis à part que la cuisine était superbe, nous nous sommes senti comme à la maison.
Nous remercions beaucoup la serveuse qui a rendu ce moment très chaleureux.
Le cadre était super, et l’ambiance apaisante.
Je recommande fortement ce lieu!! À découvrir absolument sur Paris
First and foremost, the hotel doubles as a club on weekends, something that’s not made clear at booking. We arrived around midnight on Friday, tired from our journey, only to be told we had to queue with club guests in a small, hot, and very loud room just to get a drink at the bar. The line took 30 minutes, which was the last thing we needed after a long day. When we asked the reception if we could simply order a glass of wine to enjoy in a quieter area outside the club space, we were told we’d have to purchase an entire bottle of champagne. Upon checking in there was someone else asking same question, and they were brought drinks without an issue. After insisting, and waiting 15 more minutes, we were eventually served two glasses of wine.
The room itself left much to be desired. We found someone else’s hair on the telephone, which is extremely off-putting. Despite requesting daily room cleaning (you have to request it each day, it’s not automatic), our room was cleaned only twice during our stay.
On another occasion, we tried to order a morning coffee to the room. Reception initially told us they didn’t offer room service for coffee and handed us instant coffee sachets instead. But as we were returning to our room, we saw a neighbour receiving coffee via room service. When we requested the same, the order never arrived. After an hour of waiting, we followed up — only to be told it had been delivered to the wrong room.
Overall, the staff were unhelpful, disorganized, and the whole hotel experience felt chaotic due to the club atmosphere. Waiting in long lines for a drink in your own hotel, not being able to get a simple coffee, and having your room forgotten for cleaning is not what you expect from a supposed boutique hotel in Paris.
I've stayed in many lovely, clean, and romantic hotels in Paris — this unfortunately is not one of them.
Nous avons passé un super moment!
Et merci pour pour les conseils, le cocktail était délicieux !
À très vite :)