Avis RITZ HEALTH CLUB Paris

Très bel endroit, le spa est grand avec un accès au sauna et hammam. Une belle piscine est au centre du spa et le service est parfait.

If we could give 10 stars we would.
Probably the most pampered and taken care of in any Ritz hotel EVER!!!
Everyone was so professional, helpful and friendly. Definitely our home in Paris
Thank you to all of your team members for doing such an exceptional job.

Soins et massages assez basiques pour un hôtel de cette renommée.
Je m’attendais à d’avantage.

اعلا علا علا مرحله في الفخامه شي جميل ومبهر للغايه

Parenthèse enchantée dans cet écrin magique et somptueux attenant à l’hôtel Ritz,
Un immense merci à Nathalie ,pour son professionnalisme, service. On sent l’expérience ,
Très gentille et délicate
A l’image du Ritz !
Expérience inoubliable !!
L’équipe a l’accueil très avenante aussi !!
Bravo pour votre accueil

I had an absolutely wonderful experience at The Ritz Spa in Paris. I booked a massage for my partner's birthday, and from the moment we arrived, everything exceeded our expectations. We were warmly greeted by the staff, who went above and beyond to accommodate our every request.

After a brief consultation, we were able to choose the exact style and type of massage we desired—and it was nothing short of perfect. The atmosphere was serene, creating the ideal environment to completely unwind and forget the world around us.

It was truly a memorable experience, and I can't recommend this spa enough for anyone looking to indulge in pure relaxation.

Quite bad experience on the first day of the new year. We booked an 1 hour Creative massage service, we arrived 10mins late and the staff told us she will deduct 20mins from the service time. We spent some time to communicate because I didnt expect that they don't give any time buffer before and after the service, everything is not negociable, we dont have any choice at all. The frontdesk lady was tough and kind of impatient, like, this is no choice, we cannot cancel, we cannot move to later hours that day, she just doesnt accept any negociation. Like, either you accpet a 20mins reduction, or you leave, but you still have to pay. I asked for alternative compensations, a discount on the total price, or a coupon of restaurant, or whatever she can do, she didnt take 0.01 second to think and she said NO! Finally she propose that we can use the swimming pool, but did you bring your swimming suits? Oh you didnt, then its a pity, I have done everything I can for you, its your problem not to bring a swimming suit with you everyday when you go out.... I find it not nice to propose something not feasible at all and pretend that they have made all the efforts...
I didnt expect that the time waiting at frontdesk, check confirmation, communication, change clothes, locker problem (the locker is not functioning so I waited staff to come to fix, back and forth, finally changed a locker), everything is counted and reduced in the massage service time.
They said they cannot extend the massage service time because its fully booked today, but its very empty in the changing room. Also the main issue is that we had a Duo room, and this room is booked for the next customer, if they separte us into 2 single rooms, the problem could have been solved, however they did not propose this solution until I point out it, and they said its possible. But one of us would still have a 20mins of reduction of service time.
The lady at front desk promised to offer us 2 glasses of champagne as a compensation, but she didnt offer them at the end. I asked 3 times and they just pretend they dont know what Im talking about, asked me to wait and went to call another person, finally then never come back to me again... its not a question of champagne but really the attitude and service. When we mention that the customer experience is bad, they look like they dont care and they can afford to lose some customers...
I seriously think that as a 5 Star luxury hotel, the service could be better, they could make a bit effort to find a solution for customer when its possible (and apparently it was possible, they just dont want to deal with us).

Nous avons profité du tea time. Excellent moment de convivialité. Ambiance zen, beaucoup de choix sur place et le personnel est bienveillant.

Il avait un souci imprévu avec mon rendez-vous. La dame de l’accueil a géré cela parfaitement et avec beaucoup d’empathie.

他們讓洗頭小弟幫客人剪頭髮，而且技術其差無比

Journée spa avec massage "créatif" (comprendre "sur-mesure") absolument parfaite. Salle de sport très bien équipée, coach qui vient voir les clients pour échanger. Possibilité de choisir les zones à masser (scrupuleusement respectées par la masseuse). Piscine avec musique sous l'eau (très agréable) et plafond "ciel" (rêverie assurée pour la natation sur le dos). Sauna - hammam - douche multi-jets avec plusieurs ambiances sonores (orage, pluie tropicale, etc.) Transat très confortable. Thé gingembre et eau ananas délicieux avec possibilité d'une petite collation de fruits secs. Personnel aux petits soins. Tout était parfait. 2 remarques : si vous allez au restaurant directement en sortant du spa, il faudrait proposer une crème visage (merci pour l'échantillon sinon la peau tire un peu) et une brosse à prêter (sinon bien indiquer dans le mail de résa de prendre la sienne). Merci encore !

Luxury

Just perfect

Really really amazing place, best service in the world. Worth the price 1000 times.

I’ll begin with the positives of this experience. The staff was kind-until we complained of course. The facilities are very clean but nothing special. The locker rooms have faulty lockers that barely lock so don’t leave any valuables in them.

The robes are delightful but the slippers are too small for the average adult. Our massage services were fantastic our masseuses were the best part of the entire experience. (I’d give them each 5 stars as a personal review for their service)

My massage was very relaxing..However, upon leaving the serene quiet space of our massage we were brought to a balcony over looking the indoor pool.

The pool was packed with kids and families screaming- talk about ruining the tranquil spa environment. We were told after our services - nowhere on the site was I told; that to use additional amenities such as the pool, sauna, and steam room, we would each individually be charged another 135€.

When paying 250€ for a massage service the expectation is to have access to the full spa. NEVER in any spa across the world that I have ever visited have I had such an awful experience. They may as well charge you to breathe the air in their hotel.

Mind you to have the day pass you must still have a service totaling at 385€ for a subpar complete spa experience. Save your time and money and visit another spa in Paris. The hotel is expensive enough for them to offer all amenities to paying spa guests.

Cadeau d'anniversaire de mes enfants j'étais impatiente de découvrir le massage signature offert et de passer une journée entière au spa du Ritz.
Tout est passé si vite !
Arrivée vers 9h30 et partie vers 19h30 j'ai profité de l'espace détente, de la piscine et d'un massage de qualité par une thérapeute aux doigts de fée;
J'ai apprécié la qualité des méridiennes comparables à de vrais lits avec télécommande pour relever dossier et jambes, la mise à disposition dans les vestiaires et au bar de la piscine de fruits, fruits secs, et boissons diverses telle l'eau infusée aux fruits rouges ou encore au bar d'énergie balls préparées par François Perret, un délice.
J'ai profité de ce cadeau pour partager un Tea Time à la française avec mes enfants au salon Proust à 14h30 et suis retournée vers 17h30 au spa pour un bon moment de détente jusqu'à 19h30
Voilà pourquoi la journée m'a parue courte..trop courte..je serais bien restée jusqu'à 22h mais mes enfants m'attendaient.
Merci le Ritz pour cette merveilleuse journée !

Je suis allé plusieurs fois, à chaque fois, c’était un réel bonheur. Les massages sont divins avec des lits chauffants et des couettes très agréable. La piscine est merveilleuse. Il y a même de la musique qu’on peut écouter dans l’eau.
En libre-service, vous pouvez grignoter des dates, des abricots secs, noix de cajou etc. Un réel bonheur

I was expecting the best service at this place. But to my big disappointment from the moment I arrived at the spa everything went wrong.

The sauna was not working. I had to wait at least 20min and it got only to 55 degrees

Then I asked to purchase two products and in the end I ended up doing some treatment for the hair. When I got home I saw that one of the products is missing (probably they were so focused on making me get the treatment that forgot to put that product that I actually needed!)

After that I also went to get the massage. The massage was good but the communication was not the best as I had to ask three times to speak louder… after the very oily massage I was looking forward to take shower. There were no hot water, only warm and no shower gel which made it a hell to wash out the oil.

Do not recommend it.

There’s a lot of other good places in Paris.

Le paradis sur terre… ????

Second to none.

Cadre au top. Expérience plus que satisfaisante....

Expérience unique qui mérite le détour, le personnel est aux petits soins et le cadre est top.

Un environnement magnifique pour une prestation haut de gamme.
Le massage une heure trente sur mesure permet de focuser sur des endroits comme la nuque ou le dos qui sont souvent mis à rude épreuve. Le résultat est au rendez-vous. Le personnel est aux petits soins.
Je conseille fortement pour au moins vivre l'expérience une fois.

שירות מדהים איןןן מילים ! ????

Massage tonifiant d’une heure. Prestation parfaite ; un pur moment de relaxation et de lâcher prise dans très joli cadre. Un grand merci à la praticienne qui s’est occupée de moi, c'était parfait. Je reviendrai sans hésitation.

Le spa est véritablement enchanteur, le restaurant est tout simplement extraordinaire, et Matis, le serveur du salon Proust se montre incroyablement prévenant.

Habituée du spa RITZ, mais très déçue. Endroit certes très agréable, mais massage particulièrement décevant. Vraiment dommage eu égard des prestations antérieures.

The location, the service and the place are incredible.

Un moment de détente dans un lieu agréable et magnifique, l’esthéticienne qui m’a fait le soin de visage était très professionnelle et accueillante. Mais la fin n’était pas service Palace, j’ai attendu un moment pour rendre la carte de la vestiaire car la dame à l’accueil était occupé au téléphone avec une collègue pour faire le planning des rdv.

The Ritz Spa reflexology foot massage was just what I needed after all the shopping! Everyone was kind, and the setting was tres magnifique!