Avis CAFÉ 221 - HÔTEL ROYAL SAINT-HONORÉ Paris

Its not even a 3 star hotel, so if you are looking for a 4 star hotel this isn’t one. Did not meet my standards or expectations!

Excellent staff. Eric, Karine, Morgan Roger’s, and house keeping all so personal and professional

The hotel boasts an excellent location with convenient access to the metro, making it easy to explore the city. Many iconic landmarks—Place de la Concorde, Les Tuileries, the Louvre, Opéra Garnier, La Madeleine, and the grands magasin—are all within walking distance. The rooms are spacious and well-appointed, offering ample wardrobe and cabinet storage. The on-site restaurant is also a highlight, serving a delicious breakfast as well as full meals throughout the day.

The rooms are nice and the staff is friendly, but what truly makes a hotel great are the small details and the way it treats its guests. I was staying there on my birthday – something the hotel was aware of – but no gesture was made. It doesn’t take much: a simple bottle of wine, a small note, or even a complimentary cocktail at the hotels bar would’ve made a difference. Something to say, "we thought of you."
Especially in a hotel that charges this much, it costs so little to put a smile on someone’s face — and that’s what guests remember

Reply to the hotel respond :

This could have been a lovely response—if only you hadn’t known in advance that it was my birthday.

My mother actually emailed the hotel two weeks ahead of time, and your reply was that a cake could be arranged for €12. Now, this isn’t about the money. But when you're in Paris, home to some of the best bakeries in the world, is that really the best you could come up with?

It doesn’t take much—certainly not anything that costs money. Even a simple “Happy Birthday” message on the room TV screen on the day would have been enough. So yes, your reply feels more insulting than thoughtful.

Cancelled our reservation weeks before our trip putting us in a bind to scramble last minute to find new accommodations at a much higher price.

Hotel centralissimo ottima posizione in centro; buono per servizi necessari per visitare Parigi; colazione buona e completa; camere piccole complete di tutto; vasca da bagno piccola scomoda; pulizia sufficiente.

Great location. Room was fine, although very hot and A/C not working. The room was small but as we expected in the centre of Paris.
Overall, we had a lovely stay.

The hotel is in an amazing location walking distance to all the main attractions, the personal could not have been more helpful polite and recommended the very best restaurants, and couldn’t do enough to make our stay quite memorable!

I'm 200cm tall and the person checking didn't obviously know anything about the rooms as the 2 tiny single beds stuck together just didn't work. No room and no view room 300 is tucked next to the lift and has no view. If you are there for business... don't the desk is too small WiFi unsecured... guest WiFi is almost public. Shower is a dribble and there is no power near the bed and only 1 power point. Location is the only thing going for it... but I have stayed at bigger, cheaper, cleaner and don't bother with the breakfast... 5 min walk in any direction will do you very well.

Beautiful hotel, attentive friendly staff

Very comfortable, clean room. Staff were all very pleasant and helpful. Excellent breakfast. Great central location.

Nous avons séjourné à l'hôtel Royal St Honoré après avoir analysé tout le secteur , un bel hôtel, idéalement placé pour visiter, chambre spacieuse et confortable, un personnel de qualité , réservation avec Fay, accueil de l’hôtel, conciergerie tout était parfait pour un très bon rapport qualité /prix. petit déjeuner parfait, choix, service et qualité des produits.
L’hôtel a un accès direct sur le Restaurant Maison ô, fidèle à nos exigences, un cadre soigné, joliment décoré, une cuisine goûtue aux saveurs équilibrées et surtout un service au top, nous remercions Yuri pour son service, agréable, souriant et très professionnel. Nous reviendrons c'est sûr!

Do una stella perché zero non e possibile.
Camera piccola senza armadio e molto sporca. Quando l'abbiamo segnalato ci hanno detto che avremmo dovuto dirlo al nostro arrivo..... Peccato che proprio al nostro arrivo ci avevano riferito che sarebbe stata l'ultima camera a disposizione. E comunque se poi ti accorgi che una camera è sporca...buona regola è pulirla e non cambiarla.
Ah dimenticavo un maniglia che mi è rimasta in mano ed il televisore che ogni tanto saltava....(Però eravamo a Parigi... quindi la tv non è sicuramente importante)
Per finire in bellezza il taxi chiamato dall'hotel ci ha fatto pagare 65€ invece della tariffa di legge che è 56€. Alla mia domanda al taxista del motivo mi ha detto che questa è la tariffa che si paga quando il taxi viene chiamato dall'hotel...(In che senso?... quindi mi stai decidendo che fate la cresta??? Ahahahhah)
Comunque. Parigi come al solito meravigliosa..ma queste cose mi succedevano da teenager negli anni 80 a Benidorm.
Buon 2025 a tutti
PS: Per le prossime vacanze vi consiglio l'hotel costes dove sono stato la penultima volta ma purtroppo abbiamo deciso all'ultimo ed abbiamo trovato questo.

We booked two rooms for New Years and the pictures made the rooms look nice. They aren’t great. We paid for larger rooms and they were so small. Like smaller than some cruise ship rooms, but without the ability to slid hide suit cases. Old carpets, old decorations and terrible air circulation. It was impossible to have two large suit cases in the room open. The shower was hard to climb in and out of because it’s an old bath tub with the shower head tucked in the rear. I about felt out of the bathtub trying to exit the shower. There is no counter room in the bath so you have to leave your bath supplies outside the bathroom.

The elevator was the smallest I’ve ever seen. Barely room for one person and a piece of luggage. The hallways are super narrow. The smell in on of our rooms was so bad. My wife left the windows open because of the smell and it was 35 degrees outside.

They should just update the carpets and create some sort of luggage trays that drop down from the walls. Update the bathrooms with all in shower.

It was hard to get an elevator because the cleaning staff used it to move between floors. I had to wait 15 minutes to catch a ride and I needed to because I had a 50 lbs piece of luggage. The stairs are super narrow.

When we got there our rooms weren’t ready and so we left our bags whole we went out. I needed to use the restroom which was in the basement. It looked like somebody had died on that bathroom. Super Disgusting!!!! That should have been my sign to not check in.

The price is good and the location is ok. You’re near the Louver, Notre Dame, trains, etc. It’s not the cleanest area, but it will do. Good pastries sitting out. The front desk is super friendly.

We ended up moving to another hotel because we were so cramped and uncomfortable. They wouldn’t refund the 3 days we had left because they claim we booked a no-refundable room. I booked directly with the hotel, so I’ve never heard of non-refundable rates when booking direct. But it was worth losing money to get out of that place!

Don’t stay here unless you must. You’ve been warned. LOL

Bel hôtel bien placé dans une rue calme

Emplacement exceptionnel !
Le personnel est fantastique !
Très bon restaurant ! Pas trop cher pour le quartier !

Espectacular! Estuve una semana y el hotel no pudo ser mejor. La locación es perfecta, las habitaciones lindas y cómodas y llenas de amenities. El personal siempre con una sonrisa. Felicitaciones. Voy a volver siempre!!!

Personnel au petit soins avec nous. Toujours avenant vis à vis du fauteuil roulant.

TERRIBLE! DO NOT STAY HERE! WORST EXPERIENCE WITH A HOTEL! LEFT IMMEDIATELY. DONT LISTEN TO GOOD REVIEWS.

PICTURES IN SITE ARE MISLEADING:
Dirty, smells bad, beds looks straight out of a hospital horror film. Carpet was filthy, bodily fluids on bathroom and floor. Run down walls, furniture, room was anxiety inducing. Cardboard pillows.

CONCIERGE WAS SO RUDE:
The concierge lady was SO rude (as though she was in a rush). My family and I have been traveling all over Europe. She mocked the quantity of bags we had.

LUGGAGE NOT ALLOWED UPSTAIRS / NOT ACCESIBLE FOR LUGGAGE OR THE HANDICAPPED:
They weren’t allowing of our bags upstairs. We were 3 people (2 bags each). Our valuables and medicine were in between all luggage so all had to go upstairs.

Yes, there is an elevator but stairs within the halls, so impossible to move luggage seamlessly or if in a wheelchair.

DONT BE DECEIVED BY THE NICE LOBBY. HORRIBLE HOTEL.

Un super séjour dans ce bel hôtel qui est dans le quartier idéal pour visiter paris et déambuler dans les rues possédant de belles boutiques. Nous avons bénéficié d’une chambre avec terrasse, c’était magnifique ! L’hôtel est propre et accueillant. Merci à Benedicte & Alain d’avoir rendu notre séjour formidable ????

This hotel had a lot of hype and good reviews which is why we booked it. Wow didn't ever live up to all the expectations.

The rooms are very nice and the bed was comfortable.

The location could not have been better for walking and experiencing all this great and beautiful city had to offer.

The breakfast was the best over ever had that was included in the cost.

Thank you so much to the staff for making this a great trip. They helped us find transportation to airport.

Xoxo paris

Случайно забрели в ресторан отеля . Вкусно,качественно,достойно. Комфортные цены за здоровую и качественную еду. Прекрасный персонал, для детей сделали все без лактозы и глютена, что не так часто встретишь.Рекомендую салат со свёклой и рыбу с овощами. Овощи хрустящие,все приготовлено с любовью.Спасибо шеф!

Petite chambre !

Chafon,cuartos super encogidos,muy ubicado

Excellent hotel great location and staff. Room was clean bright and very comfortable bed. We will be back!!!