Avis RENAISSANCE PARIS VENDÔME Paris

Wir waren nun zum zweiten mal in in diesem Hotel. Beim zweiten Besuch hat das Hotel mit einer sehr schlechten Leistung bei der Reception abgeschnitten. Sehr enttäuschend ein fehltritt nach dem anderen, heute morgen haben Sie dann noch vergessen, dass wir die drei Zimmer mit Frühstück hatten. Dieses Hotel können wir leider nicht empfehlen. Es tut mir Leid, dass wir diese schlechte Bewertung abgeben müssen, aber es war leider wirklich sehr enttäuschend. Freundliche Grüsse Familie Werder

An absolutely wonderful hotel in a great area of Paris! The entire staff was nice and helpful, but Samuel was by far the best hotel employee we have ever encountered. The rooms were clean, updated, and quiet (from both noise from other rooms and street noise).

Lovely hotel. Great location. Super service.

Cet hôtel est un des pires hôtels de mes expériences versus le prix de la chambre ! À l'arrivée on me demande le règlement de la chambre avant le séjour : du jamais vu, la chambre est microscopique , on essaye de s'introduire dans ma chambre dans la nuit, le matin du Check out je demande de pouvoir faire un check out entre 13h et 14h : "non impossible" sans aucune raison, les ascenseurs en panne, j'ai attendu 30 mn deux œufs au plat au PDJ : cet hôtel est un scandale. A fuir

My wife left a pair of headphones that she received from delta for her flight. They are not worth anything. The hotel was honest enough to send a photo and ask if we left them behind. I have never seen this before and was very impressed.

A really nice hotel. Excellent service. Very clean. Breakfast was very good with eggs to order. Can’t beat the location. Walking distance to Louvre and other museums. We booked a larger studio. Perfect size for a couple. Only negative is the tub/shower. Death trap climbing in and out of that thing.

Great location, walking distance of all the great attractions....wonderful breakfast, clean and with great service...the staff were so kind to us. We really enjoyed the pool and the food around town was amazing including in the hotel. Great experience

Tolles Hotel in super Lage, aber kleine Zimmer
Das Hotel überzeugt durch eine fantastische Lage und einen hervorragenden Service – das Personal ist freundlich und aufmerksam. Die Zimmer sind allerdings recht klein, was etwas enttäuschend war. Trotzdem insgesamt ein angenehmer Aufenthalt, besonders für kürzere Trips absolut empfehlenswert!

We stayed in multiple rooms during our stay. Check out the image attached to this review. This young woman's 36" square (or more) photo was a disturbing find, mounted directly above the bed in each of the rooms we stayed in. What an odd choice, especially for a hotel chain owned by Marriott. ||Pros: Location (central to all the things we wanted to see - Eiffel Tower, Louvre, Notre Dame, etc.). The lobby was clean and well-kept though if you're taller than 5'6" you may struggle getting up from any seat in the lobby. The staff were all quite friendly, multilingual, and as helpful as humanly possible. The beds were comfortable, too many pillows and little space available to put the overflow. Classic high ceilings and other than street noise, the rooms were quiet. No clocks or speakers so plan accordingly. Surprisingly well-timed elevators given the age of the hotel and the number of guests. Rarely had to wait for an elevator. The breakfast buffet was a good value - but I'll swing back to this in the why we wouldn't come back section.||Cons: Room service - inconsistent. You won't get any beef cooked beyond medium rare no matter how much you ask - but that seemed to be a Paris thing in general. Street noise. If you don't want to be awoken every morning before 7 by delivery trucks, ask for a room facing the inside corridor (your view will be of the glass roof of the lobby, but it will be quiet). Also - there's something about the traffic pattern at the corner of the building - constant beeping from vehicles backing up day and night. Smoke. Everyone stands out front to smoke and if you like to have your windows open and have any sensitivity to smoke - then get a room facing the inside corridor. Size. These seemed to be small rooms even by European standards. There was very little room in the room to get around or relax. Look carefully at the photos in terms of surface space and the chairs if you intend to do anything in the room before or after your day of sight-seeing. Our first room had a tub (why? It was small and the enamel worn - what a waste of space), a tiny main area with dual sinks (the facade betweent he two sink drawers kept falling off), and the tiniest water closet and shower I have ever seen in a hotel. If you're 5'8" or less, you'll be OK. I couldn't wash below my knees without banging my head on the wall and eventually had to step out of both the shower and the water closet to 'get the job done'. I'm 6'4". The first room also had ample closet space, but one of the closet doors was falling off by day 2 (it had clearly been reattached to the particle board as many times as physics would allow). The second room was an "accessible" room so the bathroom had more space - open concept no tub - but here were the problems with that. First, very little counter space, second no drawers to put your things, third a shower curtain that was a good 4" off the floor and after you took a shower, there was water literally all over the entire floor. If we hadn't learned to put down a barrier of towels on the floor each time, I'm not kidding when I say the water would've easily made it to and out the bathroom door. Fourth, the toilet was so close to the wall, if I were left handed - it would've been a problem. As for the room in general, the A/C didn't work (and there are no vents in the bathroom at all). You get two bottles of mineral water in the rooms - that's it. No sodas in the mini fridge - just the water. House keeping may or may not remember to replenish. Now, you can get all you like from the front desk - but it was odd. Housekeeping was inconsistent. There was a foot print in our room for 3 days from a shoe that didn't belong to either of us so they clearly aren't mopping every day and the streets are filthy (if you have feet bigger or equal to a US size 12 - pack your own slippers). I walked in on housekeeping just wiping the glasses in the room with a hand towel and never saw fresh ones on the carts - so I don't think they replace your glasses with clean ones. And they crushed the hose of my pap machine. That was a first in 15 years of traveling with the thing. And one other thing about the accessible room - if you truly require one from a physical limitation - the door to the room easily required about 40lbs of pressure to open. There is no way you could manage it in a walker or wheel chair and there's no auto door opener.||Why we wouldn't stay here again: They lied to us. When we first arrived towels included bath, hand, and face. One day, no face cloth. So we called down "I'll send a colleague right up with more towels!" We got more towels, but still no face cloths. So we called again. They said they'd send someone. No one ever came. So we called again, "Oh, we're all out." Turns out they knew that from the start. Was a bit like calling for shampoo and getting 5 bottles of conditioner. No matter how much conditioner you bring me it's still not shampoo so just tell me the truth - you're out - we'll move on with our day. It was a thing throughout our stay. So if you like face cloths, pack your own. The other thing they lied about was the HVAC. Bold faced lie about someone having looked it at and it was fine. It wasn't fine. The next day they sent another person (qualified) to look at it - we lost 90 minutes of our day babysitting the process. At least he told us the truth - that it was broken. Said he'd go check the unit up on the roof - and then we never heard another peep. So another call to the desk, this time they confirmed it was indeed broken - but didn't offer to do anything about it. Weird and unnecessary. It was cool enough that we tried just opening a window - but then the cigarette smoke and noise became an issue. I don't tolerate being gaslit or lied to. Just be honest. Finally - the breakfast buffet. Honestly - it could've been a bit in a sitcom. The coffee service was just bizarre and poorly managed. There's no other way to describe it. One day we came in, the hostess remembered our coffee order from the day before "I'll get it for you!" it never came. We asked 3 people in total and it took (not exaggerating) 40 minutes for us to get a cup of simple brewed coffee (they don't have urns for some reason). All the guests were complaining about it. Such a simple thing, integral to breakfast, and a complete miss. The nail in the breakfast coffin was the mouse. The day we waited 40 minutes for the coffee I had a lot of time to look around and saw a mouse run along the toe-kick of the buffet counter and pop through a hole in the wall near the hostess stand where they hang the serving trays. ||I imagine the hotel will offer some response - but there's no need. We intend to return to Paris, but would not return to the hotel - even thoug the staff (other than the breakfast folks and the people around the weirdness with the face towels and the person who lied to us about the HVAC having been checked the first time and being fine) were really profession.

750 euro per room per night. Over priced by at least 3x.

Bad maintenance (7 times toilets clogged in one week and not in one room).

Rooms are nice but nothing to justify the price. Small shower corner with the faucet handle falling off.

Cleaning team is great. Rooms were well cleaned. Towels are good.

Overall i would not go back due to price and maintenance level.

Un staycation qui s'est bien déroulé. Spa calme avec sauna hammam et salle de sport

The hotel was wonderful. Excellent location right near the Louvre. And the Tuileries. Yet was on a quiet street. Room was excellent and the hotel staff were so helpful and friendly. Concierge helped us plan dinner reservations and did a great job and was helpful with every other question.. Breakfast was Great.. The food was outstanding and the staff was wonderful. We look forward to our morning conversations with our waiter Luca every day. I will definitely stay there when we co come back to Paris.

Great little hotel, always welcoming staff and never too much trouble to help you have a great stay
Couple of things that would make this get 5/5 from me:
Bath is impractical given size of bathroom - a larger shower would be more welcome
You have a narrow bath, but no large bath towels
The gym equipment needs heavier weights. I am not a body builder but I need more than 10kg!

Great location, happy upbeat vibes, lovely staff! Really thoughtful touches, received travel tips and a fun gift tailored to what I mentioned in passing :)

Pleasant stay at Renaissance. The receptionists were welcoming and helpful. My room was spacious for European standards. Breakfast was delicious and I was happy they had Halal options. ||Location wise it is very convenient. Just walking distance from the shops and restaurants.

We had an excellent stay over five nights. From the moment you arrive you receive exceptional service. Very kind and welcoming staff. Comfortable bed. AC works well. Good water pressure in the shower. Location is ideal for the big hits of Paris and also metro access. Street is quiet at night. Lovely stay.

Appreciate how fast at the staff got me checked in late at night. Good location too

Don’t go there if you are a Marriott Elite member. Worst service ever

Overall this hotel is awesome - perfect location (walking distance of the Louvre, musee de l’orangerie, les tuileries, place vendome, st Germain des pres, Eiffel Tower, musee d’Orsay), great and friendly service, nicely accommodated rooms. We had the larger guest room with a queen bed and it was very small based on US standards. The room was above their restaurant (we were on the third floor though) and we could hear the music from the restaurant which prevented us from sleeping until it stopped the first night. Front desk team changed our room for the next 4 nights which was appreciated. So advice - ask for a room on the other side of the hotel or a really high floor! Breakfast was very good - however one day they ran out of baguette 1 hr before breakfast was ending. A hotel of that standing and cost - should never face shortage of food especially not baguette in Paris! And if it did - they should have sent somebody to get more. I personally thought that wasn’t great service. Besides that - everything was great - front desk team is awesome, concierge was very friendly, the hotel has a pool which is small but nice. Overall great experience - it was my second time staying there. Just be careful of the room size and its location!

Worst customer service! Why bother being a Marriott ambassador member if there is no special treatment provided?||I strongly recommend against staying in this hotel. Personel is rude and disrespectful and I have never lived such experience in any other Marriott around the world.||Location is the only good thing in this hotel

5 estrellas para un hotel de 5 estrellas... Todo encantador y el personal maravilloso

They've changed the rooms from plushy elegance to airplane mode. Plastic noisey flooring and dorm style desk! Small bathrooms even in the larger suites. So sad, they've destroyed an amazing hotel.

Luxury Experience in the Heart of Paris

My stay at this stunning five-star hotel in Paris was nothing short of perfection. From the moment we arrived, we was greeted with warm hospitality and impeccable service. The staff was incredibly attentive, ensuring that every detail of our stay was flawless.

The hotel itself is a masterpiece of elegance and sophistication, seamlessly blending classic Parisian charm with modern luxury.

Breakfast was a delight, with a wide selection of fresh pastries, french cheeses, and a variety of everything you can imagine.

The location was ideal, within walking distance of iconic landmarks, high-end boutiques, and charming cafés. Whether exploring the city or relaxing in the hotel’s spa, every moment felt like a dream.

This hotel exceeded all my expectations, delivering an unforgettable stay filled with elegance, comfort, and world-class service. I can’t wait to return!

Merci ????

Amazing Stay, Great Locatio and Wonderful Staff! Kudos!

We checked into this hotel on February 12, 2025. We came to Paris for Valentine’s Day. It was already 10:00 p.m. when we checked in, and Mr. JEAN CHRISTIAN received us. When I told him that the purpose of our visit to Paris was Valentine‘s Day, he checked the room rate for us and helped us upgrade the suite for free, which made us surprised and unforgettable. At the same time, he recommended many scenic spots to us, which made our trip to Paris romantic and beautiful.

Habitación pequeña para un supuesto 5 estrellas (no lo es!) . Tuve que pagar el upgrade a una habitación más grande. Las toallas eran horribles, delgaditas, característico de un hotel de 1 o 2 estrellas. El servicio deja que desear.

Loved this hotel especially the pool & wellness area & location!

Chambre pas à la hauteur d'un 5*... petite, mansardée, baignoire tres petite, bouchée et salle de bain sans aeration.
De plus, chambre mal insonorisée, à chaque passage dans le couloir, la porte de notre chambre claquait. Journée du 27 fevrier 2024

I had a poor stay elsewhere and checked in here to discover heaven at a more affordable price here. Incredible hotel on every level. Every detail is thoughtful and the staff is incredibly kind. Highly recommend!

This is our first time in this hotel, and I must say that our stay exceeded our expectations. It was fantastic and excellent in every way, from the room to the staff members who went above and beyond to make us feel at home.

From the moment we arrived, everyone was genuine and welcoming. I still remember a special moment during check-in when my daughter had a cold and was coughing. Without even asking, one of the hotel members named Samuel brought her a cup of hot water and honey, explaining that it would help with her cold. It was such a nice gesture and a warm welcome.

The hotel has a perfect location, within walking distance of the main attractions in Paris.

The entire hotel team was amazing, helpful, and knowledgeable. Yassin stands out with his charming assistance in everything we needed. We were also grateful for the exceptional service from Jamal, Samuel, Chaima, and the rest of the team. The restaurant team, including Shayan, Salma, Mehdi, Xavier, and Lena, was also beyond exceptional.

Our 9 night stay was absolutely delightful, and I could go on and on listing everyone who made it so memorable. We want to express our gratitude to everyone, especially those mentioned, for touching our hearts. This will definitely not be our last stay there! Hopefully, there will be many more to come.

Thank you to Clarisse and Jean-Christiane for providing an amazing experience and leading an incredible team!