Retour à la fiche établissement MAISON ALBAR HÔTELS - LE PONT-NEUF

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4.6/5
18 avis
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Rapport Qualité/Prix
Localisation
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Cadre /ambiance
Service
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Christofer Petersen
Christofer Petersen
Visité en avril 2024
HIGHLY RECOMMEND. Spent a week here and was blown away by the level of service we received. Everyone was incredibly accommodating, friendly and spoke English fluently. The room had all electronics hooked up to an iPad for easy control from the bed and that included electric shades. The bidet was a nice touch, both literally and figuratively. We enjoyed their breakfast each morning which had a wide assortment of selections and eggs cooked to order. They have a pool and hot tub onsite as well. The pool has the thing you swim against to mimic doing laps and the hot tub has more jets than the Russian army.

Each day we received a little gift on our bed which was a nice touch - on Easter Sunday it was a giant chocolate egg. All beverages in the mini-fridge were included with the room. In booking they were quick to respond and also had timely automated follow-up emails, one of which being optional add-ons like balloons, flowers and macaroons, all of which we opted for and loved.

Overall, we would definitely stay here again - the staff really were amazing and the location ideal. Service was on par with hotels way above this price-point. We were between two of the Maison hotels but opted for this one due to the pool as we knew it would be nice to relax after a long day of walking. I spent hours and hours comparing hotels. Save yourself the time and book here.
Kurt Sprenger
Kurt Sprenger
Visité en avril 2024
Best hotel we’ve ever stayed at. Researched so many for our honeymoon and so glad we ended up on this one. Everything from the impeccable details to the spa and the breakfast. All incredible and was incredible value for the price we paid.
Fiona A.
Fiona A.
Visité en avril 2024
Our second time in 6 months, and it was great! We also received a large chocolate easter egg during our visit!
Jana Polianskaja
Jana Polianskaja
Visité en avril 2024
Amazing place!
Ben
Ben
Visité en avril 2024
Je me suis fait volé mes Sneakers dans ce 5 ⭐️
Bien sure personne n a rien vu malgré des caméras de surveillance dans les couloirs
À fuirrrrrr
Quelle honte
Kristin James
Kristin James
Visité en avril 2024
The staff at this hotel went above and beyond what I expect for service. We arrived early before check in and they greeted us with champagne, and an expresso. They led us to the spa area where we were welcomed to shower and freshen up if we desired. The room was great and spacious. Every turn down service came with a surprise. The location was great and very easy to access the metro. We had reservations at a restaurant and came close to going to the wrong one. The concierge called to verify our reservation and then walked us out to the cab. The Parisians show the most professional elegance and kindness. Thank you all for a wonderful experience.
Ana Ruano
Ana Ruano
Visité en mars 2024
Hemos pasado 4 días en este hotel, características:
está muy bien situado para recorrer París a pie.
El desayuno buffet venía acompañado de j.perrier(eso anima el día)
El spa coqueto pero indispensable para relajarse y renovar energía para continuar en la noche y por último,lo mejor,la gente q está en la recepción, siempre ayudando,y haciendo que tu estancia sea perfecta(Eloísa al ser española se desvivía con nosotros, gracias)
En definitiva,muy recomendable
Abby Lewis
Abby Lewis
Visité en mars 2024
This hotel is perfection. I won't stay anywhere else in Paris now. The location is excellent and you can walk to many amazing restaurants and tourist sites, or you can catch the nearby metro to get across town, or the helpful concierges will call you a taxi. The Executive rooms are so spacious and comfortable with tall, lovely windows and juliette balconies overlooking the street. The concierge arranged for flowers for my room at my request and they were *gorgeous*. The rooms are very quiet and I never heard any other guests around me. Room service was fast and delicious and the breakfast buffet was also excellent. You have to try the spa as well. I visited on my own and also booked a massage which was relaxing after long days of meetings in London the week before.

This really felt like my own personal sanctuary in the heart of Paris. Comfortable, luxurious, relaxing, I can't wait to come back.
Peter van Zanten
Peter van Zanten
Visité en mars 2024
One of the best hotels you can stay in Paris.
- clean and comfortable rooms and beds
- Impeccable service, from welcoming the guests to turn down service
- Great breakfast, with eggs to chose and a wide variety on the buffet, everything fresh.
- Location is awesome, between Pont Neuf and Les Halles.
Amelie Fialip
Amelie Fialip
Visité en mars 2024
Le lieux, la literie (incroyable), le service, le spa, tout était vraiment au top.
M K
M K
Visité en mars 2024
everyone is super nice, helpful and friendly! Except the front desk MANAGER, SADLY, maybe he doesn’t like Asians?? he acts and talks snobbishly but was smiling and friendly to other guests :) I think he needs to work on his attitude a bit more and stop acting with bias against his customers. will definitely stay somewhere else next time, so many better choices at this price range
veronique crignon
veronique crignon
Visité en février 2024
Je me dois ici d être totalement honnête je n’ai pas séjourne dans cet hôtel mais j’ai fait la connaissance de l’équipe ponctuellement ce qui donne à mon avis un accent particulier
Franck le directeur n’est que sourire et empathie son seul souci est le bonheur de ses hôtes
Son équipe lui ressemble vous vous sentez choyés même si vous n’êtes pas clients
J’espère un jour venir loger dans cet établissement merveilleux
manuiti balland
manuiti balland
Visité en février 2024
Un séjour absolument parfait, tant au niveau de la qualité des prestations que de celle du service et de l’emplacement. Merci encore à l’équipe qui a été avec nous aux petits soins. Nous espérons revenir un jour et pourquoi pas vous revoir en Polynésie !
Gatien M
Gatien M
Visité en février 2024
Excellente expérience dans l'ensemble.
Établissement de qualité, confortable et agréable.
Personnel réellement au petit soin. Mention spéciale pour Guillaume à la réception.
Les détails et petites attentions sont très appréciables.
Je regrette que mes demandes faites avant notre arrivée n'aient pas été respectées, et que la chambre n'ait pas répondu a l'attendu (lit 140cm et non 160cm, porte de douche qui fuyait ..).
Vu la qualité du reste je n'ai envie de retenir que le meilleur , mais ces petits désagréments sont dommages.
rawiah bagabas
rawiah bagabas
Visité en février 2024
كل شيء ممتاز
Nk Hephraim
Nk Hephraim
Visité en février 2024
Un bonne hôtels bien placé pour le visiteur
Brice Cousin
Brice Cousin
Visité en février 2024
un séjour toujours aussi agréable, merci à toute l'équipe
Sarah Paton
Sarah Paton
Visité en janvier 2024
This is not a 5* hotel, it's nice enough but we were disgusted to find that when we walked down the stairs instead of taking the lift on each floor there were numerous dirty room service plates left out on our first night, we then went out the next morning (not early) and they were all still there. Horrible to see. We also got back to our hotel at midnight and wanted a nightcap, which we were told the bar isn't open and we can't order glasses of wine to our room, I've never experience not being able to order a glass of wine in a 4* let alone a 5* hotel. Some of the staff were very helpful, some very unhelpful. Rooms were good size for Paris, but for the price I would never expect what I mention above
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