Avis HÔTEL FAUBOURG 88 Paris

We had a superior room and although small had everything we needed. The staff were exceptional. Always available to answer any questions.

Es un hotel moderno jubilado a pasos de la línea M7 de metros y a 3 cuadras de Gare du Nord. Llegas del Aropuerto y en 1 hora paseas x París con tu habitación ya tomda

I love this hotel. The location is excellent and the service from staff, fantastic. I will definitely stay there again.

The only downside was that the pre-arrival questionnaire to help personalise you stay was not followed up on.

You have a very nice hotel with all the facilities needed for a business stay. Felt very much at home. Most important of all is the friendliness of your employees.

Was a nice place the staff was wonderful. The staff was helpful and their English was great, pretty helpful and knowledgeable about places to visit. In Paris the places are small In which the reviews stated, it was nice and clean. The bed fit us pretty good for a 5ft 4 person and a 6ft person ????. The metro was literally 2 min. away( talk about happy). The staff wrote down directions for us because we have difficulty reading the the stops ( we finally got it on the last day of our trip????).

Vorsicht Betrug!! Kreditkarte wird doppelt belastet

Er wordt een waarborg gevraagd maar deze is nu nog niet terugbetaald kamer te klein geen warm water om 7u30.ontbijt was goed personeel vriendelijk

Ein gut gelegenes sauberes Hotel. 50 Meter bis zur Metro. Moderne Zimmer ohne Reparaturbedarf, was sehr selten anzutreffen ist.

I highly recommend this hotel any guest, especially Americans. All of the nice young ladies that work here speak excellent English and it was such a relief and comfort to just every time we come to the room have someone that’s good with English speak with us. The rooms are clean and just as described online, I felt safe here and would stay again. It’s super close to #7 metro. Just FYI

I have had the worse customer experience ever at the Faubourg 88 hotel. I booked and paid for a superior room on February 2025 for a 4 nights over the Easter weekend in April. I booked the room using the chat service offered by Faubourg88 hotel as it was easy and fast to use. I wanted to book a room for me, my wife and our 2 years old baby. I wanted to book a classic room but the AI system told me that I needed to upgrade it to a supervisor room in order to comply with the French law because they were considering our baby as an adult guest. So I upgraded it to a superior room paying slightly more (800 euros). They confirmed it was ok for the 3 of us so I proceeded to the payment. However, on the day of arrival (2 months after) at 13:30 they sent me an email saying only the booking was for 2 people, no more information (I m happy to share also that email here with the time and content). I arrived at the hotel at 4:30m on Thursday the 17th of April. During the checkin I was told at the reception that my booking was wrong. The hotel manager told me that I should have booked an executive room instead or 2 rooms (which would have been still ridiculous for a 2 years old baby). I did show them the chat conversation that I had with their booking system to confirm that I was right. And I was right indeed. The manager finally blamed their own booking system. But as a result I was left without a room, with a 2 years old baby and no solution offered by the hotel except for them offering help to find another room at another Hotel. I needed to to find another hotel, paying double for the same room that I could have booked 2 months earlier and all the stress that this situation caused me. The faubourg 88 manager offered to refund my money. But I ended up paying more than 1200 euros to find another room somewhere nearby. They did not offer to pay anything despite it was their system fault. When I asked why they did not let me know about their system fault before nobody had an answer! If they were just letting me about that at the time of booking or also couple of days after I would have had all the time to arrange for another accommodation. I ended up not able to choose the hotel I wanted but only choosing what was left available last minute, spending a fortune, and very distressed. Please stay away from the Best Western Hotels in Paris

I have had the worse customer experience ever at the Faubourg 88 hotel. I booked and paid for a superior room on February 2025 for a 4 nights over the Easter weekend in April. I booked the room using the chat service offered by Faubourg88 hotel as it was easy and fast to use. I wanted to book a room for me, my wife and our 2 years old baby. I wanted to book a classic room but the AI system told me that I needed to upgrade it to a supervisor room in order to comply with the French law because they were considering our baby as an adult guest. So I upgraded it to a superior room paying slightly more (800 euros). They confirmed it was ok for the 3 of us so I proceeded to the payment. However, on the day of arrival (2 months after) at 13:30 they sent me an email saying only the booking was for 2 people, no more information (I m happy to share also that email here with the time and content). I arrived at the hotel at 4:30m on Thursday the 17th of April. During the checkin I was told at the reception that my booking was wrong. The hotel manager told me that I should have booked an executive room instead or 2 rooms (which would have been still ridiculous for a 2 years old baby). I did show them the chat conversation that I had with their booking system to confirm that I was right. And I was right indeed. The manager finally blamed their own booking system. But as a result I was left without a room, with a 2 years old baby and no solution offered by the hotel except for them offering help to find another room at another Hotel. I needed to to find another hotel, paying double for the same room that I could have booked 2 months earlier and all the stress that this situation caused me. The faubourg 88 manager offered to refund my money. But I ended up paying more than 1200 euros to find another room somewhere nearby. They did not offer to pay anything despite it was their system fault. When I asked why they did not let me know about their system fault before nobody had an answer! If they were just letting me about that at the time of booking or also couple of days after I would have had all the time to arrange for another accommodation. I ended up not able to choose the hotel I wanted but only choosing what was left available last minute, spending a fortune, and very distressed. Please stay away from the Best Western Hotels in Paris

Super séjour, les dames à l’accueil étaient adorables !||La chambre était très confortable ! ||Service au top.

I stayed at Best Western Premier Faubourg 88 for 2 nights at the start of April. It was located only an eight minute walk away from Gare du Nord, which ended up being a straight walk across one road to get there. The hotel was also about 15 steps away from the Poissonnière Metro station, which is on Line 7, so easy to get to Le Louvre, Hotel de Ville and Gare de l’Est.||Upon entering the hotel, there was a small but modern reception area. Check-in was fairly simple but I was quite surprised at being charged a €100 (per room) security deposit, which I wasn’t made aware of at the time of booking. This amount was paid back to me when I checked out (before my room had been inspected for damages), which seemed pointless. I also had to pay city taxes when I checked out, which worked out at approx €2 per night, per person.||Check out times were very convenient. I believe you could check-in from 2PM and check out before 12PM!||After check-in, I went to my room. There was a very spacious lift (especially by Paris standards) or a spiral staircase to use. The hotel only had five stories, so either option was convenient for me. There were also only six rooms per floor, so the hotel itself was very quiet.||I booked the Classic Room, which was slightly on the smaller side but was very modern and well designed. There was ample storage in the room but it was quite tight getting around the corners of the bed, so I had to keep my luggage in the space next to the door. The room had a large double bed, wardrobe, desk, tea/coffee making facilities, fridge, safe, complimentary Nuxe toiletries and en-suite shower room with toilet. In addition to this, the room had two large windows overseeing a courtyard and plenty of mirrors.||The hotel staff were fantastic, very pleasant and extremely helpful. They were always on hands to answer any queries or to provide directions etc.||Breakfast was included with my stay. It was a continental breakfast selection with a small number of cooked items (sausages, bacon, scrambled eggs). The restaurant area was, again, very modern and always had tables available for guests. The breakfast period was very generous and run until 10:30AM, meaning I could take my time and eat at my own pace.||I will definitely be returning to Best Western Premier Faubourg 88 next time I am in Paris. The great price, location and facilities made my stay very enjoyable.

Horrible, traumatic experience. Rogue mafia style management which exemplifies the bitter and sleazy underbelly of Paris which unfortunately will come up more and more conspicuously as time goes.

Our stay was at the Premier Faubourg 88 location last month. My daughter and I received 5 star hospitality from the staff. The ladies were so helpful and friendly. Our room was super clean and nice, exactly as described at booking. The location was easy access to the Metro, and walking.
I highly recommend this hotel to anyone visiting Paris !

Thank you

Le Meilleur Hôtel pour visiter Paris
J'ai passé une semaine à explorer Paris et ses monuments avec ma mère.
Best Western Premier Faubourg 88 était l'hôtel idéal pour notre séjour.

Cynthia et son équipe nous a fait sentir comme chez nous.

Les Atouts de cet Hôtel:
L'extrême gentillesse de toute l'équipe
Le service immédiat
La propreté des chambres
Le sommeil paisible

Vous allez nous manquer.

À très bientôt
Evi

Insonorisation catastrophique donc nuit très difficile : portes qui claquent, on partage les discussions des voisins comme si on était avec eux.....Dommage la chambre est bien rénovée mais la partie phonique est catastrophique. Pour le reste correct. Dommage

Ottimo hotel, in posizione eccellente. Camere pulite e dotate di ogni comfort. Il personale è molto cordiale. Lo consiglio.

Very convenient location to jump on the Metro. The staff was very friendly and helpful. The rooms were a bit small but expected in the older buildings of the city

Très bon accueil et établissement très propre. Merci

The room was extremely small, so much so that I couldn’t even open my luggage on the floor. It was impossible to move around, and I had to jump over the bed to access the bathroom. During the check-in process, the receptionist couldn’t speak English, which made it difficult to understand the city tax payment procedure. Additionally, we were informed that the remaining balance would be refunded to our bank account, but we have not received it.
Update: After 3 months, we did not receive the money back.

フロントスタッフの対応が最悪です。常に私たちを馬鹿にしていました。

チェックインする時にCity taxを払うように言われたため、払った。しかし、チェックアウトをする時にもう一度払えと言われた。私たちはすでに払ったことを伝えると、チェックインの時に払ったのはデポジットで、その中からCity taxの分を引いたとのことだった。

この一連のやり取りを非常にわかりにくい英語で説明された。私たちが理解できていない様子を示すと、呆れたような顔をされた。もっとわかりやすく伝えるべきだと思った。

絶対に泊まらないでください。最悪のホテルです。夜、自分の部屋に入れなくなります。対応もしてくれません！！

私たちは、このホテルに4日間滞在しました。2日目の夜帰ると、ホテルから渡されていたカードキーでは自分の部屋を開けることができませんでした。スタッフを探しましたが、どこにもいませんでした。私たちは、受付の前で1時間ほど待ちましたが、スタッフが現れることはありませんでした。諦めて急遽別のホテルに泊まるしかありませんでした。

次の日の朝、フロントスタッフにそのことを伝えたところ、「あと5分待ってればスタッフ来たのに」と言い訳されました。そのスタッフでは話にならないので、教えられたメールアドレスに返金要求のメールを送りましたが、返信は未だ来ていません。また、フロントスタッフの態度も高圧的で嫌悪感を抱きました。最悪です。

Het hotel prima gelegen, |De kamer was proper en het was een goed bed. Er was bijna geen straatlawaai.|Het ontbijt was heel goed en et was veel keuze.|Prijs kwaliteit top!|Wij hadden een avondmassage geboekt in een salon recht tegenover het hotel, en dat was zalig, na een dag met veel stappen.|Wij komen zeker nog terug

We stayed at a Superior Double with a travel cot for our 10 month old. The room was at the ground floor, access to which was through the backyard. The door was a glass door, like a window door which made it feel unsafe. Also , a rat trap just outside the door wasnt a very welcoming view to a hotel room. The room itself was clean, with the bathroom on the basement. Facilities wise was as expected but I personally felt uncomfortable with my baby sleeping next to this front window door at the ground floor which could be an entry point for rats everytime we opened the door.

Posizione perfetta, personale gentile e disponibile e camera ottima.

Das Hotel hat eine super Lage, Metro direkt vor der Haustür. Bahnhof um die Ecke.
Das Zimmer war sauber, jedoch extrem klein und eng. Wirklich kein Platz, um auch nur den Koffer unter zu bringen. Aber für paar Tage um nur zu schlafen OK

Super hôtel, emplacement top.????

Hay que decir que, sinceramente, este hotel no tiene la apariencia en absoluto de un hotel de 4 estrellas. Llegamos de noche y la recepción era oscura y extremadamente pequeña, propia de un dos estrellas.Tampoco la marquesina de afuera tiene el despliegue habitual de un cuatro estrellas. Fue una sorpresa para mi porque el Best Western suele destacarse en esos puntos. Luego las habitaciones son bastante grandes y cómodas(creo que es lo mejor). Las instalaciones son de un edificio muy antiguo reformado como pudieron, los pasillos estrechos...un ascensor solo y pequeño...todo muy justo, El espacio para desayunar es también muy muy pequeño, con pocas mesas. El desayuno es también muy justo y no muy variado.La ubicación es buena, pero no se como le han puesto 4 estrellas.
En fin...una decepción por ser un Best Western.

All I can say is fantastic! Quiet for a business traveler, awesome breakfast, happy staff, few minutes to an easy laundromat, a minute to a local delicious bakery and only a couple minutes walk to incredible restaurants. Step out the door to the Metro, a ten minute walk to the high speed rail. A gem, go there!