Retour à la fiche établissement AT.MOSPHERE

Avis des membres sur AT.MOSPHERE

3.9/5

25 avis

Rapport Qualité/Prix

Qualité de la cuisine

Originalité

Cadre/Ambiance

Service

Trier par :

Bárbara Sousa

Visité en avril 2024

O ou um dos restaurantes mais altos do mundo localizado dentro do Burj Khalifa.

Localização incrível o que nos confere uma vista sensacional para o Dubai.

O ambiente e decoração muito agradáveis, no entanto a comida não foi sensacional, alguns pratos muito bons outros nada de especial.

Aconselho a irem á hora do por do sol, pois não só desfrutam do por do sol como da vista da cidade á noite, que é muito mais bonita vista de cima do que de dia.

Jovdat / Kamil -

Visité en avril 2024

5 stars - Place, dishes, atmosphere is perfect
4 stars - Starter and main course is good
3 stars - Desert is not good, even couldn't finish it
2stars - Service is bad

Have waved my hand and tried to find waiters,
asking to pick up my empty dishes many times.
Feels like I'm in some TGI Friday cafe.
Some noticed me and didn't approach as they were
Responsible for other tables. Really feeled embarrassed

Main issue I have waited my desert 45 minutes.
At midnight I have reminded them about my order. They simply
Forgot to Place order. But when I got desert, taste was not good. May be because they prepared in 3 minutes after I remind them

Paid +1000 AED per person

Raffaella Cella

Visité en avril 2024

Waiters have been very rude with us. They seated us near the window, where I hadn't booked. We realized later that there was an extra to pay and asked for the normal table. They accompanied us to a part of the empty and abandoned restaurant in a very cold and rude manner. Then the food started arriving and they hadn't even asked what we would like to drink. After less than half an hour the waiters came to take away our plates as if they wanted to send us away!! Horrible experience and I didn't even like the food!! It is not correct to treat in this way those who just want to enjoy a simple afternoon tea in our humility without showing off by ordering champagne and expensive food!

Visité en avril 2024

We had such an amazing experience at this restaurant! Every waiter, especially Tarek, was absolutely nice and such an attentive person. He knows how to treat people in a good way and he also took amazing photos and just wanted our best. So he earns 12/10 ⭐️. The view was stunning and the food amazing! 10/10 ⭐️ Thank you everyone in this restaurant for making once-in-a-lifetime-memories in such a great way! ????

Thaís Friedrich

Visité en avril 2024

everything is very good, perfect food, great service, but there is one problem, There is no dress code to access the restaurant. I think that for an environment of this level, at the very least, a dress code should be required. We felt bad on the day we went because there were people wearing inappropriate clothes with flip-flops having dinner there.

زوزو زوزو

Visité en avril 2024

it is so beautiful

Sarab Kaur

Visité en avril 2024

Loved the view obviously ???? But the live music and the ambiance was just so classy . Even the washroom had a beautiful view . The staff there very kind and respectful.

Blake robert

Visité en avril 2024

The lady ( Neilam ) refused to give us a cocktail menu, first time we asked she quickly responded "sorry you are on a package which only includes 3 courses and a choice of red or white wine."
We had to ask 3 times before i asked another waitstaff.
I was aware it was not part of the package but I would like to order and pay for cocktails.

It seem as she also told the other waitress to not bring over a cocktail menu either. But thankfully she did as the cocktails are amazing.

Never in 15 years of working in hospitality at all levels from Michelin kitchen to humble fine dining have I ever experienced a wait staff refuse to provide a menu. I am certain any owner would be happy to provide a service and welcome the additional income to cover costs associated with running their business.

Throughout the meal her demeanour towards us was appaling, rude glares and caught her on multiple occasions rolling her eyes.

Service from the other waitstaff 5/5
Food 3/5 very underwhelmed
Cocktails and mocktail 5/5
Music and ambiance 4/5

After raising concern with another waiter or the floor manager he was incredible towards us. Took us to private room, and offered a complementary drink to resolve the situation. Sadly I did not catch his name but would like to thank him.

Angelika Flank

Visité en avril 2024

Idealne rozwiązanie na zobaczenie miasta, lepsze niż sam ticket na Burj Khalifa, przepyszne jedzenie, piękne miejsce, widoki oraz obsługa na najwyższym poziomie ;)

G. C.

Visité en avril 2024

Best location ever to have dinner. Especially with sunset. Great food, good service and amazing views

Melanie Rose Fernandez

Visité en avril 2024

I'm crazy about High Tea here ❤️ ???? ????. The best service with the greatest staff.

vaibhav kamat

Visité en avril 2024

When you hear "Armani" for sure everyone knew it for being a luxurious property. We went to have lunch buffet at Meditteraneo. Everything was good. The hostess assist us from the beginning until we sat on our designated seats. Staff were very accomodating, and checking upon us every time. Since we had this scrumptious food, we decided to have coffee in Atmosphere. From the lady who was there in the entrance, telling that there will be minimum spend of 250aed for the Lounge. So we decided to have our coffee in the Restaurant. Ambiance was fascinating. We arrived at the entrance of the Atmosphere. Hostess was not that welcoming, not smiling at all. Especially the one who was wearing Maroon dress. She said direct to us that there's NO Ala carte in the Lounge and there will be minimum spend. Being a hotelier I felt bad as if we don't have any right to be there. So we went in the restaurant, gave us food and bev menu--ordered coffee, and surprisingly the guy who took our order told us that he can send us in the lounge since we were just having coffee. And this is the worst experience we had in visiting hotels here in Dubai. We badly felt so humiliated. To tell that it's a 5* star hotel. We don't feel we are welcome in the Atmosphere. We only had our coffee for 20 mins and left right away. We understand that this place is not for everyone but i hope you treat every guest equally. Very disappointing.

Ant J

Visité en avril 2024

We paid over AUD850 to eat here. They charged us an extra UAE200 for being late because we couldn't find the entrance to the hotel after being dropped off in different places by taxis. When we arrived we were flustered and hungry, only to be given a mish mash of foods from different cuisines. Beautifully presented. Nothing seemed to be cohesive.
I ordered Sencha tea and was perturbed that it was boiled and burned the expensive flavour of the tea. I would have thought staff would have been trained to at least serve tea at the correct temperature. Another wasteful expense that i didnt enjoy. The wait staff were polite but very cold and starchy. It certainly has atmosphere and views. The violinist was wonderful. But not worth what we paid. My friend was celebrating her birthday, and I asked for something special for her, but nothing arrived before we were politely told to leave. I don't recommend this place. I've been to some amazing restaurants around the world, this unfortunately was not one of them.

Sylwia Popławska

Visité en avril 2024

Wspaniała restauracja z przepięknym widokiem na Dubaj. Jedzenie bardzo smaczne, obsługa miła, cudowny wystrój. Polecam w 100%.

LEARNZA

Visité en avril 2024

For a place called Atmosphere the actual Atmosphere was a very different experience. It was unprofessional. We waited over and hour to sit. Bad service. Bad food. I’m contacting the staff for a full apology and a refund. $500 dollars for nothing.

Geoff

Visité en avril 2024

Absolutely exceptional. Expensive but not too bad for dubai. Empty at 7am - best seat in the house with an interrupted view of the city. Tariq looked after us so well. Great vegan option. The best way to see the burj for sure.

Soumitro Ganguly

Visité en avril 2024

Atmosphere is really a wonderful place to view the city in night! Definitely recommended as its pocket friendly to brag that you had golden tea at burj khalifa ???? The staff is wonderful, dont just hesitate to get services, just book in advance and get to know the rates of the seats at times and near windows, minimum spend is 200aed per person but of course that varies somwtimes! They asked the occasion while i booked the seats and gave me a complimentary cake and celebrated there! Made my day ????

Alston Naidu

Visité en avril 2024

Disappointed in the service I received absolutely discussing .

Laura Marnich

Visité en avril 2024

We had a fantastic time at Atmosphere!
Food and drinks were delicious and the service has been welcoming and professional from the beginning until the end.
We loved very much the cocktail menu; very creative, with refined flavours and elegant presentation.
Highly recommend also for with its iconic location and the spectacular views.
We will be back soon!

As M

Visité en avril 2024

The view is everything worth going there again and again the food was so good didn’t expect it every single thing was amazing the service is nice atmosphere is incredible

Sandra Francis

Visité en avril 2024

I visited the Atmosphere Lounge for afternoon tea in the sky on the 1st of April 2024…. and it was an amazing experience!!! Right from the time I entered the lobby of The Armani Hotel to the Atmosphere Lounge… I felt exhilarating… Everyone working there makes you feel so special. The afternoon tea in the sky… was literally like I was in the sky!!! The 3 tier tray was filled with scrumptious delectable goodness and special thanks to the chef! Special commendation goes to Tariq- one of the servers there, who ensured that everything was perfect. He interacted so well with almost all the guests there and this made it even more special…. All the staff there were amazing and even though they were busy, they never failed to stop to click photos for those who requested for it like me… The ambiance, the violinist, the food, the atmosphere… everything was a perfect 10!!! For me it was an experience of a lifetime and thank you to the Atmosphere Lounge for making it a memorable experience!!!

Emanuele Padrini

Visité en avril 2024

Tarik is the goat

Sayed Rodriguez Fonte

Visité en avril 2024

Muy decepcionante restaurante era unas de las primeras actividades que tenía en mi lista de deseos al visitar dubai por primera vez, viaje desde Estados Unidos 14 horas para comer en este restaurante, al llegar fue muy decepcionante no te explican el menú y la comida y el servicio son muy malos, pedí un menú de disgustacion y la comida tiene mal sabor estaba muy mala, los meseros quitaban los platos de la mesa intactos porque nada me gustó y no eran capaces de preguntar porque se lo estaban llevando intactos, los de ellos no es el servicio es cobrar aunque al consumidor no le halla gustado, creo que les falta llegar al cliente y preguntar que está pasando y sugerirle algo diferente si ellos se están dando cuenta que no les gusta, los platos se demoran también en llegar a la mesa, es un lugar que no recomiendo ir porque no vale la pena en gastar el dinero y barato no es. Muy mala experiencia recomiendo que lean los review antes de ir cosa que yo no hice. Creí que el lugar y la comida iban hacer algo inolvidable en dubai pero me fui muy con mucha decepción no lo recomiendo

P P

Visité en avril 2024

We had breakfast at 7:00 in the morning. From the very beginning when we waited in the hotel lobby until we left the building at 8.50 we were under the magic of the restaurant professionals The Atmosphere and beauty of the Burj Khalifa and the view of the city. Very professional waiters and kitchen professionals made a simple breakfast a celebration and magic!) It was worth every dollar spent for the unforgettable experience and memories.