HUGO'S BOUTIQUE HOTEL
Hôtel
€€€
3.1/5
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2025
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2025
Ce luxueux boutique-hôtel se veut à la pointe de la technologie et vous pourrez tout contrôler dans votre chambre : la lumière d'ambiance, l'air conditionné, le paiement de la chambre, des réservations dans des établissements partenaires. Le reste de l'équipement sera du même niveau : Wi-fi ultra performant, minibar, tv satellite, service à café complet et même lit top confort. Et même des suites luxueuses avec la sublime vue sur St George's Bay depuis votre bain bouillonnant... Un bon point de chute pour se remettre d'une longue soirée à Paceville.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Avis des membres sur HUGO'S BOUTIQUE HOTEL
3.1/5
31 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Cristian A.
Visité en juillet 2023
Viteză slabă Wi-Fi 65mbs
HUGO'S BOUTIQUE HOTEL
Responsable
27/07/2023 à 18:26
Dear Cristian Andrei,
Thank you for visiting Hugo's Boutique Hotel and providing us with high rating.
We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!
Best Regards,
Customer Relations Manager
Thank you for visiting Hugo's Boutique Hotel and providing us with high rating.
We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!
Best Regards,
Customer Relations Manager
marcello s.
Visité en juillet 2023
Fanno casini con le serate, persi 20 euro di biglietto perché non comunicano che è 18 + e non 17+.
Vergognosi
Vergognosi
HUGO'S BOUTIQUE HOTEL
Responsable
31/07/2023 à 12:22
Dear marcello sarti,
Thank you for your rating and the feedback shared.
We are sad to read that your experience with us was not pleasant and we believe it was related to our Infinity Bar rather than to Hugo's Hotels.
Please accept our apologies because the company we cooperate with failed to give you an accurate information about the age limit. We believe it is a matter of misunderstanding, however, it definitely affected your satisfaction and we are sorry for not having the power to prevent it from repeating.
In case we have another opportunity to welcome you in some of our hotels our venues, we will go out of our ways to improve your experience and ensure a wonderful time!
Best Regards,
Customer Relations Manager
Thank you for your rating and the feedback shared.
We are sad to read that your experience with us was not pleasant and we believe it was related to our Infinity Bar rather than to Hugo's Hotels.
Please accept our apologies because the company we cooperate with failed to give you an accurate information about the age limit. We believe it is a matter of misunderstanding, however, it definitely affected your satisfaction and we are sorry for not having the power to prevent it from repeating.
In case we have another opportunity to welcome you in some of our hotels our venues, we will go out of our ways to improve your experience and ensure a wonderful time!
Best Regards,
Customer Relations Manager
Axel D.
Visité en juillet 2023
J’ai fais une soirée sur le rooftop de l’hôtel, vraiment très déçu, très mauvaise organisation (attente 1h pour prendre l’ascenseur), les doses d’alcool au bar sont ridicule on doit être sur 1,5 cl par verre, les serveuses sont pas agréable, piscine dans un état pitoyable, courage aux familles qui iront s’y baigner demain, c’est la pire soirée que j’ai fais un malte durant mon séjour
HUGO'S BOUTIQUE HOTEL
Responsable
27/07/2023 à 18:25
Dear Axel Di Napoli,
Thank you for posting a review.
We are not really sure if you actually stayed at Hugo's Boutique Hotel, but from your feedback we can assume you visited our Infinity Pool.
We are sad to read that you did not enjoy the party and we hereby apologize for not meeting your expectations this time. Your words will be shared with the rest of the team with an intention of enhancement of our services.
It would be really nice to have an opportunity to welcome you back and ensure lovely time and a pleasant experience!
Best Regards,
Customer Relations Manager
Thank you for posting a review.
We are not really sure if you actually stayed at Hugo's Boutique Hotel, but from your feedback we can assume you visited our Infinity Pool.
We are sad to read that you did not enjoy the party and we hereby apologize for not meeting your expectations this time. Your words will be shared with the rest of the team with an intention of enhancement of our services.
It would be really nice to have an opportunity to welcome you back and ensure lovely time and a pleasant experience!
Best Regards,
Customer Relations Manager
Stephanie M.
Visité en juillet 2023
Fabulous service from the restaurant where we held my cousin's 50th birthday dinner and party. Great food and attentive service from the staff who really looked after us helping us to enjoy a great evening
HUGO'S BOUTIQUE HOTEL
Responsable
26/07/2023 à 18:36
Dear Stephanie Morson-Thomas,
Thank you for visiting Hugo's Group Establishments in Malta and taking some time to post a review.
It is a pleasure to read your kind words and see how pleasant your party was.
We are extremely happy to know that our friendly staff assisted you and left such a nice impression. Our clients always come first and we are motivated to constantly improve when we see our effort is appreciated.
Thanks again for your feedback, it would be a pleasure to welcome you back in Malta soon!
Warm Regards,
Customer Relations Manager
Thank you for visiting Hugo's Group Establishments in Malta and taking some time to post a review.
It is a pleasure to read your kind words and see how pleasant your party was.
We are extremely happy to know that our friendly staff assisted you and left such a nice impression. Our clients always come first and we are motivated to constantly improve when we see our effort is appreciated.
Thanks again for your feedback, it would be a pleasure to welcome you back in Malta soon!
Warm Regards,
Customer Relations Manager
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HUGO'S BOUTIQUE HOTEL compte 31 avis avec une note moyenne de 3.1. Vous pouvez consulter les avis de HUGO'S BOUTIQUE HOTEL en cliquant sur ce lien ou partager votre avis sur HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL se situe au St. George's Road , Paceville
Les meilleurs à Paceville et autour
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Thank you for visiting Hugo's Boutique Hotel and sharing your feedback.
We could not really understand how it came to an inconvenience, however, we apologize if we non-intentionally led to your dissatisfaction.
It would be amazing to have an opportunity to host you again and improve your opinion.
Warm Regards,
Customer Relations Manager