GUIDE GUNNAR

Nous sommes arrivés à Tromso et le temps et les prévisions étaient très mauvais.
Gunnar nous a été recommandé pour son professionnalisme et son expérience. Après plus de quatre heures et quelques minutes de route, sur le chemin du retour vers la Finlande, nous nous sommes arrêtés sur le bord de la route et nous avons pu profiter des Aurores pendant environ une demi-heure.
Ho recomano 100%
Moltes gràcies Gunnar la teva profesionalitat i per lluitar fins al final.

Gunnar a fait des pieds et des mains pour nous trouver les lumières. Les chances sur mon application Aurora étaient d'environ 7% et il a réussi à nous les trouver ! C'était un voyage fantastique et il a communiqué ce qu'il faisait tout au long du chemin. Je recommande vivement de le réserver !

Your copy/paste responses to one star reviews are disappointing, I wish I had seen this before booking.

Edit post guide gunnar response: While I appreciate the response from guide gunnar I now would like to add a few points to my review. I was aware that this was the partner chase that I had booked but I decided to do it anyway given the description on the website and guide gunnar reputation. I thought I would be able to trust the reputation you have built and that you would not risk your business by putting your name to a chase so subpar. While yes it is your partners chase, I still booked through your website, with your name and trusting your business. I can understand that you are trying to grow but it is clear from your response to me that I am not the first to bring this to your attention yet you still took my money and limited time. To this point, while I appreciate the invite to book again with guide gunnar this was really more of a once in a lifetime opportunity for me. Coming from Australia it is a difficult and expensive trip that I have dreamt of for a long time. I imagine that Tromso is a once in a lifetime destination for many of guide gunnars guests.

I booked a northern lights chase with the partner and was left extremely disappointed with the service. We actually got really lucky and saw some really great aurora's. However, having been on other tours I would suggest saving your money and just go with someone else.

I can see consistency amongst the poorly rated reviews which are the same issues I have had. Tour operator was late, unenthusiastic, little to no communication, no photos and bad snacks.

Lieber Gunnar, wir bedanken uns für dieses wunderschöne Erlebnis und für deine interessanten Geschichten. Es war schön zu sehen, wie sehr du dein Land und die Natur liebst. Deine Erfahrungen, deine Kollegen und deine Apps haben uns ein prächtiges Schauspiel am Himmel über Norwegen ermöglicht. Takk ????

Review on Partner tour - March 2024

Tour guide arrived 30 mins late, provided minimal communication, and did not provide assistance viewing lights. More interested smoking cigarettes than helping anyone. No photos were taken or thermal suits etc offered. Drink offered was tepid in temperature.

Emailed the company directly about this and got fobbed off to someone else who never responded.

I do not recommend the tour, it is a complete rip off for the price you are paying - essentially for a silent driver.
I can see others have stated similar experiences for partner tours.

Instead go with Chasing Lights - They were much better (and cheaper!)

Edit - In reply to Gunnar's response the comments about being a "troublemaker" are completely untrue and a dissapointing attempt to save face. Please take accountability and listen to valid and constructive criticism rather than make up stories. I'd appreciate a genuine response to my feedback respectfully.